An altogether better booking experience

RowenaBCAMC replied on 25/02/2019 10:44

Posted on 25/02/2019 10:44

We’re really excited to let you know that inspired by members, following a number of focus groups, feedback from Club Together and member surveys, we are making some improvements to the online booking experience. In the first half of this year we will go live with the new booking experience for overseas sites and crossings. By the end of the year you’ll be able to book UK Club Sites in a fresh new way too.

What improvements are coming?

By the end of the year the new booking experience will enable you to:

  • Search all types of sites via a more user friendly map and location finder.
  • Compare sites by location, facilities and price.
  • Build a holiday itinerary and book multiple UK Club Sites, overseas sites and crossings in one session. You can also save your itinerary and come back to it later.
  • Search, book or amend via mobile, tablet, desktop or the new App. All devices will share a familiar layout and additional functionality will be added to enable overseas sites and crossings to be booked via the app.

We will also be evaluating your feedback with regards to some of the most common subjects discussed by members when making a booking with the Club – block bookings, cancellations and deposits. We are looking at different options to ensure the next steps we take to evolve the site booking experience are in the best interests of the membership as a whole.

Exact launch dates are still to be confirmed - we’ll let you know here, via email, on the website and via social as soon as the new booking experience is ready to try!

For more information see here: camc.com/newbookingexperience

Cornersteady replied on 26/02/2019 17:40

Posted on 26/02/2019 17:35 by

Only +1.  What on earth does a fella have to do to get 10? 😋

Posted on 26/02/2019 17:40

post 10 good posts

replied on 26/02/2019 17:40

Posted on 26/02/2019 17:38 by JVB66

Be consistantwink

Posted on 26/02/2019 17:40

Does spelling count? 

Cornersteady replied on 26/02/2019 17:41

Posted on 26/02/2019 17:33 by

 David does not book a pitch. He reserves one in a particular area for a particular date which is obviously different.

Posted on 26/02/2019 17:41

Oh I understand now.

replied on 26/02/2019 17:42

Posted on 26/02/2019 17:35 by

Only +1.  What on earth does a fella have to do to get 10? 😋

Posted on 26/02/2019 17:42

The user and all related content has been Deleted User

JVB66 replied on 26/02/2019 17:47

Posted on 26/02/2019 17:33 by

A question

Is notice required for a refund or can you get up in the morning and think lets go because (any reason you like)?

Just interested.

Posted on 26/02/2019 17:47

Mostly

replied on 26/02/2019 17:48

Posted on 26/02/2019 17:47 by JVB66

Mostly

Posted on 26/02/2019 17:48

The user and all related content has been Deleted User

ATDel replied on 26/02/2019 17:52

Posted on 26/02/2019 17:48 by

I had given up waiting and looked it up and its 72 hours is it not?

Posted on 26/02/2019 17:52

Not always, if you book another CAMC site for the rest of your booking date  you can get a refund

replied on 26/02/2019 17:52

Posted on 26/02/2019 17:48 by

I had given up waiting and looked it up and its 72 hours is it not?

Posted on 26/02/2019 17:52

Not if you are moving to another CC site. Or if that is not the case then without 72 hours notice you loose one nights fee. 

I have moved on early a number of times in order to fit in another site or simply to change bookings etc but it has been to CC sites and hence a refund in full

JVB66 replied on 26/02/2019 17:53

Posted on 26/02/2019 17:48 by

I had given up waiting and looked it up and its 72 hours is it not?

Posted on 26/02/2019 17:53

Is it? wink depends who is behind the counter,or if moving to another cc site how does it go "rules for the guidance of etcsurprised

replied on 26/02/2019 17:55

Posted on 26/02/2019 17:52 by

Not if you are moving to another CC site. Or if that is not the case then without 72 hours notice you loose one nights fee. 

I have moved on early a number of times in order to fit in another site or simply to change bookings etc but it has been to CC sites and hence a refund in full

Posted on 26/02/2019 17:55

The user and all related content has been Deleted User
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