we have just returned from this site, never before have we seen children allowed to play on bikes on a road through a site and there parents were no were in sight!! big sign up on the toilet door saying no washing down of outfits and we witnessed this happening, also clearly states only one car per pitch and this is also being abused, finally i have to say the wardens are not very pleasant tried several times to make conversation only to just be looked at as if to say dont speak to me!!! also states in the caravan club rules states cars to be parked opposite side to caravan door this is also clearly being abused!!! wardens just dont appear to be intrested!!! we are a normal couple dont usually have a problem but this site needs looking into
Comment from The Club:
Many thanks for taking the time to leave a review. Further to your comments the Site Staff got in touch as they wanted to address some of your concerns.
White Water Park Caravan Club Site is an ideal site for families and during the Easter school holidays many families with children were staying on site. The Site Staff take site safety very seriously and will always speak to children on bikes when they are seen to be riding them in a manner that could be dangerous to others on site, or when reported to them by visitors on site, but as rightly pointed out, the first and last responsibility lies with the parents of any children on site.
Club rules do permit the use of dry wash products to clean outfits and the Wardens were aware of at least 4 outfits that were cleaned using these products during the 2 week Easter break and as such it may be this that you saw occurring during your stay.
With regards to pitching, The Club rule states that when you’ve sited your caravan, where possible park your vehicle alongside with the handbrake securely applied. It does not mention that cars are not allowed to be on a pitch on the door side of an outfit. The Club also allows (if there is room) more than one car on a pitch during the day and indeed overnight, as long as the fire break regulations are not compromised and payment for the additional car has been made. At White Water Park the pitches (apart from non-awning) are all large enough to accommodate extra vehicles when required as long as there is a minimum clear space of 3 metres between adjoining outfits in any direction.
As you can see from previous reviews the Wardens at White Water pride themselves on their friendliness and always do their utmost to give members a warm welcome and are available to discuss any concerns on site. As such they are sorry that during your stay what you encountered did not meet your expectations and they would like to assure you that they work hard to be helpful and approachable to all members.
