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BarneyandPatra
Reviewed on 11/07/2017 12:32
This was our first visit to Wharfedale. It was a last minute booking and we bagged the last available pitch for the New Year period. The pitches were good and level and we had one close to the only facilities block. At the time of our visit there was a problem with the boiler in the shower block so only half of the showers were open for use. The shower block was clean enough but a toilet was broken and pouring water over the floor. There are good walks in the Wharfedale area and Grassington is a lovely little village just a short drive away. Skipton is about a 20 minute drive away and Bolton Abbey can be reached in about 20 minutes too. Our booking information from the Caravan Club clearly stated that the latest departure time was 12.00pm. However, as we were about to cook breakfast there was a knock on the caravan door and the warden said "You do know that departure time is 10 o clock don't you?". We replied that our booking information said 12.00pm but he stomped off saying "It's always 10.00am on the last day". We weren't the only ones taken by surprise either.
Comment from the Club:
Many thanks for leaving a review and we are delighted that you enjoyed your time at Wharfedale Club Site. For future reference, the checkout time is 12 noon and this has always been the case. All site staff are aware of the checkout time and advise members of this on arrival so we are sorry for any confusion.
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