We have visited this site before and it is in a lovely location with great walking opportunities. This visit however was spoilt by the facilities which are so very tired to the point of being rather unhygienic. Added to this the covid arrangements in place meant that the facilities were insufficient for the number of people on site as only 2 people were allowed in at once. Also, the additional toilets were not in use at all, neither was the washing up area. There were always queues for the facilities which is not acceptable. There was a notice on the door of the facilities which stated that if they got disgusting, they would be closed! What is this all about, particularly as the facilities are not locked and so could be accessed by all sorts of people. This is a nice site but the facilities need to be sorted out and dealt with as other sites are in terms of access.
I read some of the previous reviews and was slightly concerned, but honestly, there’s no need to worry. The wardens were extremely friendly, sociable and very helpful. I made enquiries previous to our arrival wanting a hard standing, due to weather forecast, and on arrival, with their help everything fell into place. If you’ve got small children there is a children’s bath/shower room, which was great for our little granddaughter. The park for children had been updated and was very popular. We had a very pleasant (and windy)weekend with the grandchildren, they loved it. It’s a shame that not all visitors leave facilities like they found them. Thank you wardens for all your hard work, pleasant smiles (behind your masks) and cheery waves.
Others have described the site,so I will only add my view that the single toilet block is inadequate and extremely tired.Clean,but tired.
Thanks to Sally for being the nicest warden that we have met in 20 years with the club.So nice to see somebody good at their job and managing to stay relaxed and friendly.
Nice relaxed atmosphere on site and this was thanks to the wardens in general.
We'll be back soon.
I agree with previous review, having been to other club sites recently, this site needs to review its regime for cleaning and make facilities available for longer.
Take some advice from the team at Looe would be my suggestion.
We have visited this site on numerous occasions, the last time about four years ago. On arrival the warden was very abrupt and this continued throughout our stay. I appreciate the current situation with covid means that members may be required to queue for the facilities, but it doesnt seem right that as the site was completely full, the facilities were closed for cleaning between 10:00am until 12:00pm and again at 14:45-15:30pm, without an alternative toilet being available (thankfully the toilets by the beach were open). We visited the Brecon Beacons site the weekend before and they did leave an alternative toilet open during cleaning.
Unfortunately due to the attitude of the staff on site we have cancelled the further two bookings for this year. As members and regular users of club sites, I must say that this is the only site that despite passing staff on numerous occasions during our stay, they did not speak or acknowledge us at any time. I appreciate this is an extra busy time for them, but they are not the only people to work extra hard during this pandemic.
I enjoyed that I could chose which pitch I wanted to stay on - the whole site was laid out well and interestingly with groups of trees. I was warmly welcomed with information and a map and really enjoyed my stay.
the site is excellent for everything, the only thing that, in my opinion is not worth the money you have to pay for it is the wi-fi. rated as silver, my opinion, not worth a penny, please be aware
Excellent staff excellent service. Great location lots to keep you occupied, also nice to sit back and take it easy. Very good access. As others have said the toilet block is in need of updating its very tiered. As usual a few people who think the rules don’t apply to them, ( car being driven wrong way around one way) as 1 example.
Thank you wardens for your hard work.
Excellent staff, very helpful and friendly, so good we stayed 2 extra nights. if you like the beach, country walks, horse riding, cycling, skiing, windsurfing, or just peace and quite then look no further this site has it all. One of the best locations we have been to, although the site is a little expensive. Despite the restrictions still had a great time.
First time visit on opening w/e (turned out to be closing w/e too!) little disappointed with advice from HQ when trying to contact site in advance. Facilities fair only, surprised routine maintenance not complete after closed period e.g. MH service point water leaking, dish wash area dirty, Access to Pembrey Park is great although the biggest shock was the dreadful state of the beach with extensive piles of rubbish along the whole beach, not CMHC fault but surely should be raised with Welsh Assembly, not good impression. would not rush back.