Dissappointed
We have visited this site on numerous occasions, the last time about four years ago. On arrival the warden was very abrupt and this continued throughout our stay. I appreciate the current situation with covid means that members may be required to queue for the facilities, but it doesnt seem right that as the site was completely full, the facilities were closed for cleaning between 10:00am until 12:00pm and again at 14:45-15:30pm, without an alternative toilet being available (thankfully the toilets by the beach were open). We visited the Brecon Beacons site the weekend before and they did leave an alternative toilet open during cleaning.
Unfortunately due to the attitude of the staff on site we have cancelled the further two bookings for this year. As members and regular users of club sites, I must say that this is the only site that despite passing staff on numerous occasions during our stay, they did not speak or acknowledge us at any time. I appreciate this is an extra busy time for them, but they are not the only people to work extra hard during this pandemic.
NL1965
Reviewed on 16/08/2020 16:38
