Merrose Farm Club Campsite

Rated 4 of 5

Rated 5 of 5

Peace and quiet

Rated 5 of 5

Facilities and cleanliness

Rated 5 of 5

Location

Rated 4 of 5

Good for families

Family break

We visited the last two weeks of August, and have stayed at the site many times in the last 18 years. I guess, due to covid 19 restrictions, the site was busier than normal. We had a trouble free arrival, and by chance, we arrived at the site at the same time as our friends ( so 3 caravans in total.) the wardens were extremely helpful, and had highlighted suitable pitches for larger units, so avoided us having to drive round and round. We found 3 pitches relatively close at the very front of the site, to the right of the office. Turned out to be great pitches as sheltered from the frequent high winds! We never used the toilet block or showers, so can’t comment on the system used. The laundry room was immaculate, as always though. We had fish and chips and pizza from the delivery vans that came to the site -both great but can be a long wait. Great walks from the site, and the surrounding area is beautiful. My only complaint is that there were spaces in front of our caravan allocated for a tent. They weren’t used, but had the been it would’ve been very cramped for all of us. I am sure it was within the legal space limits, but that wouldn’t have been great Obviously not the wardens fault, and I guess a directive from head office. There were many rude tourists in the area, who felt it okay to park across the locals drives and block narrow lanes on the access to local beach. I witnessed one resident trying to ask a man to move, but he refused. I don’t think for one minute these were people from the site., but please be mindful of the locals.

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SKIBBLE

Caravanner

Reviewed on 01/09/2020 16:41

7 reviews

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Rated 4 of 5

Peace and quiet

Rated 3 of 5

Facilities and cleanliness

Rated 3 of 5

Location

Rated 3 of 5

Good for families

What's with the hideous flashing lights??????

Stayed for two weeks 7th to 22nd Aug. Positives; quiet location (exc car alarms & obnoxious groips) easy access to St Mawes & Truro (we avoided congested places) great fish & chip van (didn't try the pizzas) shop sells lovely ice cream nice walks to the beach and other coastal routes hardworking wardens clean & tidy refuse/disposal areas Negatives; upon arrival it was a race to find a pitch which was stressful and annoying, as navigating a long unit on bendy roads with random flower pots and trying to avoid sunbathers was insane. Irresponsible dog owners, if you can't keep your dog(s) on a lead and consider others, then keep away. I saw a dog drop a bomb on someone else's pitch, and it had a good lick around my olives that were on a table uuuggghhh Loud obnoxious groups (not all groups, but anyone loud was amongst multiple families). To these individuals that this applies to, we other insignificant campers are not enthralled or regaled with your conversations all competing to o be heard. Non parenting of kids, wizzing around bends at insane speeds, making a mockery of the motor vehicles 5mph rule. Car alarms!!!!! I'm sorry, but for repeat offenders, sod off and give us some peace LIGHTS!!!! fairy light are fairly innocuous, these are forgivable. Those tall thin pole thingies, with flashing, chasing lights are simply HIDEOUS. Why on earth would anyone think these offer any joy to campers that opt to stay in the countryside, sleeping under the stars, just enjoying the simple life? Does it not tell you anything, that on average ONLY 1-5 units out of 177 opt to display these ghastly objects. Of course each to their own, but if this is what floats your boat, go to Butlins, Blackpool OR a simpler solution would be for CMC to BAN them. Honestly, if one of these had been flashing all night through my windows, I would have cut their cable and gone to prison for it. All this said, I would go again, as I strongly suspect, the negatives mentioned are rife on other sites up and down the country UNFORTUNATELY

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ScreenName94774ECD14

Caravanner

Reviewed on 29/08/2020 20:05

1 review

1 Helpful note

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Rated 4 of 5

Peace and quiet

Rated 3 of 5

Facilities and cleanliness

Rated 3 of 5

Location

Rated 4 of 5

Good for families

What sort of member are you?

Visited this site from 22nd to 25th August. I have been a member of the Caravan and Motorhome Club for nearly 20 years ,16 years as a caravanner and then after a break of 4 years, 4 years as a Motorhome owner. How I felt for those poor Wardens in amongst the midst of this pandemic? The site has 177 pitches and as has been commented on by previous reviewers the toilet/shower block facilities had been reduced by half. Okay one can understand the need for the Club to comply with current regulations but why didn’t the club just reduce the number of pitches accordingly? I witnessed, individuals queuing for the facilities. I also witnessed the lack of social distancing, the people who felt it okay to do dishwashing in the laundry sinks, the individuals who felt it okay to shower in the family rooms, that should have been dedicated for young families and not the older more mature members, and the children playing around the toilet blocks and service point areas, despite numerous signage asking them not to . Now on the latter point maybe some of those children were too young to read and understand the notice but there is what is called parental responsibility. It is not down to the Wardens to Police this. It is ultimately the My next statement will probably make me unpopular amongst my fellow Motorhomers/Caravanners. I walked around the site and observed a large percentage of modern caravans and Motorhomes which would be priced well in excess of £20000 and all with the mod cons, in particular, onboard washrooms, onboard toilets, wash basins and even showers so why would those of you who owned those caravans/motorhomes need to use the onsite facilities? You can understand why people in older units and campervans would use the on site facilities but why would the owners of these modern units need to use the onsite facilities especially as they had been requested to use their own facilities if they had them? To the Club Management.- Why didn’t you reduce the number of pitches on the sites to allow for the reduction in facilities? Alternatively, why didn’t you just close the toilet block facilities leaving the service points and chemical waste points open and ensure that everyone staying on site knew that that was the case and had to use their own facilities. At least by doing that you would have supported your Wardens against the constant abuse that they appear to be taking. Why during the pandemic didn’t you restrict the use of sites to members only? I wish I could have rated this site higher, if nothing else in support of the Wardens, who worked tirelessly against the odds. The Club needs to start valuing their Wardens and their Members. All the Club seems interested in nowadays is money. I hope the Executive Management get to read my review because they need to change, and change quickly otherwise they stand to lose members not gain them. We used to be a members club. Sadly it doesn't seem that way anymore

2 replies

Fran57

Reviewed on 28/08/2020 16:06

18 reviews

2 Helpful notes

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Rated 4 of 5

Rated 3 of 5

Peace and quiet

Rated 2 of 5

Facilities and cleanliness

Rated 5 of 5

Location

Rated 5 of 5

Good for families

Feel ripped off and treated badly by unhelpfull staff

After booking for 2 nights we went out on our first day out only for the site to phone me up and inform me that we had lost our pitch as they had sold it to some new arrival and basically that was tough and could only offer us a disabled space next to the toilets they never apologised and refused to admit it was there bad management of the site we had a refund and will not go to the site again its run by inadequate staff who showed no apologies for ruining our stay the campsite was full and we had nowhere to go we are totally disgusted with there attitude and very saddened at the tough shit attitude

6 replies

Stokie99

Campervanner

Reviewed on 25/08/2020 21:13

2 reviews

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Rated 4 of 5

Rated 2 of 5

Peace and quiet

Rated 1 of 5

Facilities and cleanliness

Rated 5 of 5

Location

Rated 4 of 5

Good for families

Inconvenience of the Convieniences

We stayed at end of July, midweek for 3 nights (cut short to 2). Site location fine, in a wonderful part of the country. Our problem was the woeful lack of facilities. We understand the problems of Covid but to fill a site almost to capacity (177 pitches) and then reduce the use of the facilities by more than half is poor judgement. We are in a Campervan with no onboard facilities, so rely on Ablution blocks. In this case it was poorly managed in my opinion. If 3 men were showering then the toilets were out of use for anybody else. I got fed up dancing outside kick a dad at a wedding waiting for somebody to. exit the block after having spent 20 minutes having a shower. The women had 4 in their side at any one time, but the problem was still evident. Pan wash was ridiculous, I must have queued behind the same 2 men every time who must have fed the 5000 with the amount of plastic cutlery they washed and dried whilst chatting. All in all I think greed has overtaking ensuring customer experience is good in this case. Actually, I would argue with 177 pitches booked the WC block is not adequate anyway. Will not go again,

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NIL SATIS

Motorhomer

Reviewed on 19/08/2020 11:02

1 review

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Rated 4 of 5

Rated 5 of 5

Peace and quiet

Rated 3 of 5

Facilities and cleanliness

Rated 4 of 5

Location

Rated 5 of 5

Good for families

Lovely site, lovely staff, but did we all contribute to our safety ?

This is our 4th or 5th visit to this site and as on previous occasions the welcome was both warm and helpful. During the pandemic it was obvious that this would place additional workload on the staff. We fully understand the need for the limitations the the virus placed on us all even though they could be somewhat tedious. But hey ho they are there for a reason. The site was as usual very well kept with all waste areas clean and tidy. No litter about the site and well kept. BUT and there is always a but, the attitude of some of my fellow campers and Caravaners in relation to personal hygiene leaves a lot to be desired. I was personally disgusted to see the state of the toilet block during several visits. On one occasion there was human waste on the floor in front of one toilet with some of it up the outside of the front of the pan. On another occasion one toilet was blocked with human waste. Toilet tissue strewn on the floor both in toilet cubicles and in showers. I personally watched people leave toilets without washing their hands or using the provided hand sanitiser. In the current situation this is unforgivable. None of this can be laid at the door of the site staff who do a magnificent job. So can I make a plea to all my fellow campers and caravaners to please help the staff by cleaning up what is your mess. We live in extraordinary times and it is incumbent on us all to help to beat this virus as quickly as possible, notwithstanding other infections that could be transmitted by such poor behaviour. I am sorry to be blunt but this is the first time I have come across standards as poor as this on a CAMC site. My sympathy rests entirely with the site staff. This is a lovely site, please don’t spoil it for the site staff or the majority of campers and caravaners who know how to behave. I have given a rating of 3 ticks for facilities and cleanliness which does not reflect on the site staff but on the few who abuse the facilities. It does make me wonder what your own homes are like!

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Silver Bullets

Caravanner

Reviewed on 16/08/2020 21:46

1 review

1 Helpful note

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Rated 4 of 5

Peace and quiet

Rated 5 of 5

Facilities and cleanliness

Rated 5 of 5

Location

Rated 5 of 5

Good for families

Great first time visit

We have been here twice in July. Our first ever trip in an old campervan and our first experience of a club site. The first trip was so enjoyable that we booked a longer second stay. The first stay was definitely quieter, as the campsites wasn't at full capacity. Having said that,we felt the staff were brilliant at the way had to deal with all the new restrictions, Extra cleaning etc . One member of staff even leant us his levellers to try out, which made a huge difference. The dog walking area is large and safe, so was a boon for our young terrier. It is easy to get to the coastal path to walk in either direction with lovely dog friendly beaches. The bus was great, very underused. We felt grateful it was running so well. There is a good, although expensive,farm shop across the road from the site with their own meat and fish. People were helpful and friendly and we had no great problems in the toilet and shower blocks. If there were four bands there, someone just popped in to check that four cubicles were being used, and that was it. Simple and no friction at all. We just felt very grateful that the site was open and that it felt safe. We didn't mind any minor inconveniences, like the odd queue every now and then. I think people who complained were forgetting that we are still in the midst of a pandemic, that rates have gone up in Cornwall because of the increased movement around the country and that there will be some inconveniences, but that's a darn site better than being seriously ill or worse.... Our only niggle was that there was a very large rowdy group in our field, who flouted the rules and were eventually evicted. But although they had been asked to leave in the evening, they had been allowed t stay till the next day and were noisy till the early hours. It didn't bother me, as I have good earplugs, but it bothered others. I think the wardens should have stuck to their firm boundaries with this group.

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AliAndRon

Campervanner

Reviewed on 14/08/2020 12:30

2 reviews

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Rated 4 of 5

Rated 3 of 5

Peace and quiet

Rated 2 of 5

Facilities and cleanliness

Rated 5 of 5

Location

Rated 5 of 5

Good for families

Overcrowded for corona virus

We first stayed on this site 8 years ago and remembered how nice and quiet the site and area was so a good place to visit on our first outing this year in the corona virus situation, We were going to use our own facilities in our caravan so no problem, thank goodness we were I could not believe the club had opened this site with full capacity 177 pitches, there is only one toilet block with only 4 persons allowed in at a time wether going to the toilet or shower, this should never have been allowed we felt so sorry for family's that had no choice, the site was jammed packed barking dogs that owners seemed deaf to keeping dogs on leads is a joke, in all the sites I have visited I have never been asked do I have a dog you have to declare children but not dogs I'm afraid wardens should be asking and firmly laying out the terms. I am also in agreement that dogs should be charged for certainly if there is more than one, packs of 3 or more should not be allowed I'm sorry to say the club seems to be acting greedily in these times.

1 reply

Arch

Reviewed on 07/08/2020 18:18

3 reviews

4 Helpful notes

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Rated 4 of 5

Rated 5 of 5

Peace and quiet

Rated 3 of 5

Facilities and cleanliness

Rated 3 of 5

Location

Rated 1 of 5

Good for families

Staying during Covid19 Pandemic

We were a bit worried about holidaying in our Motorhome on 8th July but site information reassured us. Wardens were very hard working. Band system good in principle but only 3 men’s spaces and 4 womens spaces plus 2 family bubble areas were not enough For a full campsite ? It would have been fantastic if the pitch numbers had been halved. Our water system broke down so we were dependant on facilities this ruined our stay as with limited availability and people forgetting to collect bands after leaving Toilet/shower it led to increased waiting times to use combined toilet shower Area and This led to friction between campers. The area is beautiful but at average fitness pre retirement age you need to be fit to walk to beaches roads busy or be able to drive out. Used the bus at site entrance relaxed with timetable but if your willing to wait worth it St Mawes and Truro visited walked to Portscatho from Rosevine very up and down overgrown coastal path for those with average fitness.

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ettennyl

Campervanner

Reviewed on 06/08/2020 10:01

1 review

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Rated 4 of 5

Rated 5 of 5

Peace and quiet

Rated 5 of 5

Facilities and cleanliness

Rated 4 of 5

Location

Rated 5 of 5

Good for families

Good site for touring the area

This is a well laid out site with mostly level pitches. We have a motorhome and for us it was a bit off the beaten track. During good weather it is nice to walk the coastal path which is nearby, and we swam in the sea, this is possible within walking distance. For a proper look around I think you need a car or be prepared to drive your motorhome off the site as other than the coast path there is nothing within walking distance. We enjoyed our couple of days there very much. Wardens very helpful, facilities clean and we understand that in current covid conditions it is so much harder for them, so well done.

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penrosel

Motorhomer

Reviewed on 04/08/2020 19:15

7 reviews

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