This site is great but what makes it better is the staff, nothing is too much trouble. We stayed here for a week at the beginning of October, it was a pretty dismal day on arrival so we picked the first pitch we thought looked good, there were plenty of other pitches available but we just wanted to get set up. When we plugged out TV into the van we could not get any channels at all, so began the investigation as to what could be the issue, the TV, the aerial socket, the wiring, the receiver/booster or the onmi directional aerial on the roof of the van. we went to see the wardens first of all to see if they had had any issues regarding signals and they said not, we discussed the possible issue and one of the wardens offered to plug our TV into his aerial in his van to rule out a TV issue, really nice of him, I brought the TV round, he plugged it in and to my delight 186 channel tuned in so we know it wasn't the TV, I did a bit more investigation back at our van and concluded that the socket and wiring were all ok. During our discussions with the wardens they pointed us in the direction of the nearest caravan spares store, about 2-3 miles away. Off we went to but a new receiver/booster and possibly an outdoor aerial, we didn't get the outdoor aerial as it was the booster that was the problem, replaced and sorted all thanks to the help of the wardens. The next day when the weather cleared it was obvious that he pitch we had chosen was not going to benefit from whatever sun was likely to shine as it was shaded by the trees, so we decided that we would hopefully move to a more open pitch, we went to see the wardens to check that this would be ok and they were more than happy for us to do this, just asked us to let them know the new pitch number and swap the barrier tag, simple. This is a big site and the wardens have a lot to do, but they do it with ease, all while keeping their calm when people do not show the respect they and the site deserve, see previous reviews from other. Keep up the good work guys and thank you.
