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Stayed at this site From 17th - 22nd May. Initially we commented on what a peaceful, well run site this is. That is until 9.00 am on Saturday morning arrived with a racket to rival Glastonbury. What we weren't told on arrival, was that there was a girl guiding convention on the private land next door to the club site. So, from 9 am until 4 pm Saturday & Sunday, you could not hear yourself think as the music playing was so loud. It was impossible to spend a couple of hours just chilling or reading. We were fuming that we had not been informed of this on arrival at the site, clearly the wardens knew about it prior to the event taking place, but didn't feel it necessary to mention it...appalling in my view (and in fact, that of many other caravaners too)!! As a result, and because it was clear that there would be no let up for the entire weekend, we were forced to spend all of our time away from the site. I think that the CC have a responsibility to warn people in advance of an event like this, as that would give the opportunity for would-be visitors to the site to make an informed decision as to whether to stay, or source a different venue. I suspect that the decision not to do so was already made, otherwise I have no doubt that there would've been countless cancellations, which of course would impact financially on the site...Truly disappointed, as it is a lovely site in a great spot. Our only criticism of the site facilities, was that for such a big site, there ought to be at least one extra toilet/shower block and more taps for water. Despite the lack of information, the staff were very helpful & friendly, I suspect they found themselves in the middle of a very awkward situation.
Response from the Club:
Hi AndAliJack,
Thank you for your review of our Malvern Hills Club Site, and we’re sorry your stay did not meet your expectations.
Whilst we were aware that the event would be taking place next door to the site, we didn't think it would impact our visitors. It was the first time the event had taken place at this location.
We met with the event organisers on three occasions regarding the noise levels as we understood that this could be spoiling the enjoyment of those staying on site.
We hope to be able to welcome you back to site soon and hope you were able to enjoy your time in Malvern.
AndAliJack
Reviewed on 09/06/2017 10:13
joneil103
Reviewed on 04/06/2017 10:38
johnrussell01
Reviewed on 02/05/2017 08:04
