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We are in storage on this site as we live 100 miles away. This was our 3rd visit this year. Cotswold Wildlife Park is brilliant-a lovely walk, fabulous gardens-and the animals are the icing on the cake ( we are late 60`s in age but you don`t need children to enjoy this venue). Moreton is lovely-definitely visit the Black Bear for a meal-fabulous! We have always found the site to be immaculate--such a great idea to have afternoon cleaning of showers facilities etc.It took the CAMC how long to think that was a great idea??-Wardens so friendly and helpful-until our last afternoon before leaving! We could not have been more shocked-a campervan on the pitch next to us had put their “drive away” awning ENTIRELY on our pitch! The wardens decided in their wisdom that it was fine for them to do so-"wouldn`t want to inconvenience new campers"! What that decision did was to spoil our last afternoon and evening-and our last morning! The neighbours were so close we could not possibly have sat outside and had a conversation without them hearing-we could hear and see them and the candle they had burning inside the entrance to their awning. Had we used the caravan BBQ point for gas to the front of our van-we would have flooded their hexagonal awning with smoke! We are not that inconsiderate! We have been CAMC members for 2o+ years and this is the first time we have encountered an issue of this scale-you are suddenly expected to share a pitch? Your neighbours can pitch their awning on your pitch? Not acceptable at all as far as we are concerned. When a Warden can undermine a customer, with so little regard of the impact of his decision, you have to wonder why you ever joined the CAMC in the first place-Sadly we will not be staying on this site ever again because we rent a pitch-not half of a pitch! We don`t book a pitch to share with another unit-why would you? We stayed 5 nights until 23.7.22
Comment from the Club:
I'm sorry to learn your stay wasn't fully as expected and I trust you have been in contact with the Club formally to review this. The Clubs pitching policy is to accept outfits either pitched nose in or reversed on to the pitch marker and we know in many of our locations, this flexibility allows our guests to experience the very best from the landscape and views that surround them at many of our Campsite locations and sometimes to create a shared space if pitching with family or friends.
We know privacy is an important aspect for many guests and that this will be a priority when considering how to best locate and position their outfit. At all times the fire regulation spacing must be in place to avoid the spread of fire, there must be at least 6 metres spacing between facing walls of adjacent caravans, motorhomes or trailer tents and a minimum clear space of 3 metres between adjoining cars, awnings tents in any direction. Our site staff are not able to observe and assist everyone arriving and so on occasion will ask members to reposition to ensure the fire regulations are in place and, if they were encroaching on another members pitch.
Comment from the Club:
We are sorry to learn your stay wasn't fully as you expected and we trust you have been in contact with the Club formally to review this. The Clubs pitching policy is to accept outfits either pitched nose in or reversed on to the pitch marker and we know in many of our locations, this flexibility allows our guests to experience the very best from the landscape and views that surround them at many of our Campsite locations and sometimes to create a shared space if pitching with family or friends.
We know privacy is an important aspect for many guests and that this will be a priority when considering how to best locate and position their outfit. At all times the fire regulation spacing must be in place to avoid the spread of fire, there must be at least 6 metres spacing between facing walls of adjacent caravans, motorhomes or trailer tents and a minimum clear space of 3 metres between adjoining cars, awnings tents in any direction. Our site staff are not able to observe and assist everyone arriving and so on occasion will ask members to reposition to ensure the fire regulations are in place and, if they were encroaching on another members pitch.
welshvan
Reviewed on 14/08/2022 18:15
Terry323
Reviewed on 02/08/2022 15:09
Seafarers
Reviewed on 27/07/2022 11:15
