Member Offer: My Esso Card

We finally got our card, only to find diesel was only a penny cheaper than at our local Esso.  A penny is still a saving but we were expecting more.  

Looks like the 'offer' prices  have risen in the last few weeks but the pump prices have dropped.

But then the 8/o replays have been answering as far  as possible multiple posts about the same thing,I would not expect a reply to each post, and I would think that as with most things jobs these days it is only a part of someone's workload in all the companies involved

Having had my card last week I thought I would give it a try yesterday (being brave after all the negative comments and complaints) to my embarasment after filling up to be told that my pin number was invalid after double checking on my account the number I used is the one that is showing on the account. I have E mailed and waiting a response.

Has anybody else had this problem?

I presume you then had to pay be some other means at the pump price?

Yes, it appears that others have had similar problems with their pin numbers not working. Not that this helps you

and in your estimate, how many people are using the card with no problems vs people having problems. I for one have had a card since it was first promoted, have used 3 times probably saved in the region of £13  vs my most local petrol station, Asda nearest supermarket and as you probably know this area of Newgate lane is a traffic nightmare so getting into and out of the Asda petrol station can be quite challenging, yes there are times when traffic not too bad but it is always a gamble. Much easier to drive to Park Gate, do some shopping and top up. works for me    

Each to their own, eh? I decided from the start that it wasn’t for me and I know I made the right decision for me. However, if it works for you, Rufs, saves you a few quid and gives you no hassle, then that’s the right choice for you. 

Pump King Warning

They have started taking money out of my account twice for the same transaction.

Numerous e-mails and telephone calls no reply. I've even started to copy the club in, and they don't get a reply from them. 

Has the club, carried out any due diligence on this company? well I have, PK Fuels registered as a company in April 2018, Experian rate the company as HIGH RISK !!! Do I have to resort to the small claims court to get me money back ??

I've stopped using them please check your bank statements.

So this is still happening despite them saying it was a glitch that has been rectified.  You are not alone with the double dipping as we experienced it a few weeks ago as per my post in this thread.

Unfortunately it seems that the CC is turning a blind eye to this continued practice?

Not sure if it is still occurring as Sgiley posted the same in 'stories' section today saying that the incident happened on 5th January from memory. Maybe it is no longer happening but repayment not yet received?