Member Offer: My Esso Card

Posted on 17/01/2019 13:58 by brue

Pump-King is the trading name of PK Fuels Yertiz and as far as I'm aware the min and max allowances haven't changed as I remember looking at them when the offer came up.

Posted on 17/01/2019 14:11 by Surfer

It has changed in the last 24 hours however for it to become valid you need to agree so at this moment contract is null & void as we have not agreed to the new T&Cs. 

Maybe Rowena would care to comment regarding the change of website without notification and also the change in the T&Cs without notification.  Another thing is that the link to their privacy document does not work so you cannot find out how they process your data?

Lastly the Payment Service Provider may be located outside the European Economic Area and your card details will be processed outside the EEA.  In other words once out of the EEA you will have very little control on how your data is being processed.

BTW still waiting for that "phone you back straight away" phone call as now two days have passed.

Posted on 17/01/2019 13:35 by Yertiz

I haven't read all the terms but it does appear that the minimum and maximum fuel levels have changed from min 5 litres to 15 litres and max of 80 litres from 150 litres! 3.10

Possibly not what people signed up for, maybe?

Posted on 17/01/2019 15:20 by Rocky 2 buckets

Mayhap you should stop using the card before you bring further troubles down on yourself Surfer👍🏻😊

Posted on 17/01/2019 13:58 by brue

Pump-King is the trading name of PK Fuels Yertiz and as far as I'm aware the min and max allowances haven't changed as I remember looking at them when the offer came up.

Posted on 17/01/2019 11:57 by Watendlath

Like most of us I only skim read the T&Cs when I applied for this card and assumed that as the club has ENDORSED this as a legitimate offer (in the way they promoted it through Rowena's post on this forum and subsequent page adverts in the magazine) and that due diligence had been followed by the club and all would/should be well .

Due to all the problems with this card I have now read the T&Cs more carefully.

There are a number of conditions that members need to be aware of eg.

3.10 Limits may be  placed on the Fuel Cards to prevent them from being overdrawn. The maximum volume of litres of Fuel that can drawn on the  Fuel Card is 80  litres. 3.11 The use of the Fuel Card by the Cardholder is subject to the Cardholder drawing at least 15 litres of Fuel in each  transaction. For each transaction that the  Cardholder draws less than 15 litres of Fuel, Pump-King is entitled to charge the Cardholder a £1 administration fee.

So there is a maximum (not really a problem) but also a minimum below which we are charged an admin fee that is in excess of the saving - that wasn't prominently brought to anyone's attention in the first instance. 

Secondly

7.2 Pump-King will use the services of the Payment Service Provider to receive payment for the Cardholder’s Fuel drawings. The  Payment Service Provider will  retain and process the Cardholder’s debit card details and related information to enable the Cardholder to pay for Fuel drawings  using the Fuel Card. 7.3 This Payment Service Provider may be located outside the EEA and accordingly the Cardholder's  personal information may be transferred outside the EEA for  this purpose. The Cardholder’s use of the Fuel Card indicates his or her consent to this transfer

So, your personal data may well end up, well, anywhere!

Finally, just to show how badly this has been organised..

3.6 When using the Fuel Card, the Cardholder will use the PIN number that Pump-King provides in relation to the  Fuel Card. The Cardholder will ensure the PIN  number is kept safe and separate from the Fuel Card, and will promptly destroy any PIN advice received.

As my PIN arrived on my computer (and via no other method) do I have to  now destroy my laptop?