So, what happened this time?
173 replies
Cartledge replied on 17/05/2016 17:29
Posted on 17/05/2016 17:29
"we can only apologise"
I don't come on here very often these days, but have visited twice in the last week or so for reasons other than this forum, only to find the place out of order yet again and a host of the usual inevitable moans on CT.
'We can ONLY apologise" is not true. You, (the Club that is) can actually do more than keep apologising. Those responsible can get off their collective bottoms and do something to raise the execrable standards prevalent in running the Club web site.
Apologies, oft repeated, are just 'noise'.
Peter C.
Wherenext replied on 17/05/2016 18:31
Posted on 17/05/2016 18:31
Lets not beat about the bush. ITS GARBAGE, isn't it? IanH started a thread recently about what we get for our membership fee. I wouldn't mind the whole lot of it going towards a decent website, not just forum wise because then I think I might want the other £47 spent on better things, so stop treating us with contempt as it really is an embarrasement.
IanH replied on 17/05/2016 19:10
Posted on 17/05/2016 19:10
Hi everyone. We are currently experiencing intermittent website outages which is effecting the ability to login to Club Together and CL search. We are working to fully resolve this issue and we can only apologise for any disruption and inconvenience caused.
I would say that is rather self-evident, Johnathon........
As you will see from numerous posts, most of your employer's members want to know what the repeated problem is and why you (the CC) appear to be unable to fix it.......despite employing a large number of 'IT staff' at our expense.
huskydog replied on 18/05/2016 07:28
briantimber replied on 18/05/2016 07:32
SteveL replied on 18/05/2016 07:33
Tinwheeler replied on 19/05/2016 22:25
countax replied on 19/05/2016 22:33
Posted on 19/05/2016 22:33
Any business which employs a website as a major part of communication with customers should ensure a system for back up and disaster recovery is available. If the business doesn't then it actually plans to fail. The downtime experienced by customers of the CC, quite frankly, is unacceptable and members should be provided with the cause of the problems, a proposed recovery procedure, evidence that any kind of disaster recovery system exists and a timeframe for implementation of the proposed fixes. Anything less is unacceptable.
huskydog
Motorhomer