So, what happened this time?
173 replies
JohnathonWaples replied on 17/05/2016 09:23
harryb replied on 17/05/2016 09:36
Posted on 17/05/2016 09:36
Hi everyone, there was an IT fault last night which caused the CT site to go down momentarily. This should all be back up and working this morning, apologies for any inconvenience caused.
But why are we getting more and more of these faults? It would be nice to know what is happening.
Tinwheeler replied on 17/05/2016 09:42
Posted on 17/05/2016 09:42
JW, I'm sure we all appreciate it's things happening beyond your control and that you're stuck in the middle but we're a bit fed up hearing the same stock phrases only for the site to go down again a few hours later. It would be nice if an IT person posted a proper explanation. There is a school of thought that says the existing not fit for purpose forum night just as well be shut down and relaunched later with the new software which we trust will be more reliable.
Incidentally, the site didn't go down momentarily but was on and off all evening at around 30 minute intervals until it packed up altogether overnight.
Any chance of a meaningful explanation?
milliehull replied on 17/05/2016 09:46
Bakers2 replied on 17/05/2016 09:56
Posted on 17/05/2016 09:56
Hi everyone, there was an IT fault last night which caused the CT site to go down momentarily. This should all be back up and working this morning, apologies for any inconvenience caused.
I'm sorry it wasn't momentarily! I couldn't get in for ages. I did however eventually get a 'proper' message, not the dreaded error page or 404 ones that often come up. I got those too but it did change, a first for me! Still even if the message said it was planned mantainance, which it clearly wasn't - that is notified to users in advance , I did know someone was on the case also answered another if our questions. That is that there is someone who works after office hours
Kennine replied on 17/05/2016 10:01
Posted on 17/05/2016 10:01
A poster earlier said, and I quote "There is a school of thought that says the existing not fit for purpose forum night just as well be shut down and relaunched later with the new software"
I have been giving this some thought,-- If this course of action was taken up by the CC, I for one would have absolutely no objections.
Much better for the reputation of the CC to be seen to be taking positive steps to providing top quality products.
K
mhparking replied on 17/05/2016 10:19
DSB replied on 17/05/2016 10:56
Posted on 17/05/2016 10:56
I am still not getting email alerts for the discussion threads that I am following and I presume a lot of other people are having the same problem as when I go on to these threads there is no-one there!
I don't think I am either Millie. To be honest, I don't earmark many discussions as 'follow' because of the number of emails, but I do mark the odd one or two, usually if I have made a comment I am waiting for a specific reply. I marked one discussion this morning - there has only been one post, but I don't think I had an email - unless I Deleted User it unknowingly.
David
huskydog
Motorhomer