So, what happened this time?
173 replies
cyberyacht replied on 17/05/2016 12:04
Posted on 17/05/2016 12:04
It is abundantly clear that this site is not " A-OK", notwithstanding assurances to that effect. I realise that it is almost certainly above you pay grade, but Johnathan what we want is a rational and honest update by someone who does know what the current state of play is. Platitudes are no longer acceptable. We are fast reaching the point where we will be demanding Nick Lomas's head on a sharpened stick!
Randomcamper replied on 17/05/2016 12:25
young thomas replied on 17/05/2016 12:43
Posted on 17/05/2016 12:43
whats odd is that, when i have experienced the 'problem', i can get to the main sections but it is when trying to open a thread that we get a 'club supplied' error mesage. this suggests that only part of the forum, the detail postings, are the issue and that the club has intercepted a 'system crash' with a mesage page.
that leaves us (them) with an application issue where we have had a recent system upgrade that cant cope with the normal data that folk are
currently used to posting
a data issue where we have a new type of data being posted that is incompatible with the current system 'rules'....
there is some technical reason for the failure which, as yet, the team are unable to identify or resolve.
as CY says, a short post that reassures that the issue is know, understood and an action plan is in place (with timescales) would be a courteous (and informative) thing to do....
DSB replied on 17/05/2016 12:56
Posted on 17/05/2016 12:56
I am still not getting email alerts for the discussion threads that I am following and I presume a lot of other people are having the same problem as when I go on to these threads there is no-one there!
Hi Millie. I have reported this as an issue to be addressed.
Regards
David
JohnathonWaples replied on 17/05/2016 13:17
Posted on 17/05/2016 13:17
Hi everyone. We are currently experiencing intermittent website outages which is effecting the ability to login to Club Together and CL search. We are working to fully resolve this issue and we can only apologise for any disruption and inconvenience caused.
Bugs replied on 17/05/2016 13:24
replied on 17/05/2016 13:26
mhparking replied on 17/05/2016 13:45
Posted on 17/05/2016 13:45
Hi everyone. We are currently experiencing intermittent website outages which is effecting the ability to login to Club Together and CL search. We are working to fully resolve this issue and we can only apologise for any disruption and inconvenience caused.
As I mentioned on another thread 3 days ago, I only dip in here from time to time these days to see if the software I got sick of has been changed to something that works.
I really think it would be more accurate of the CC to say "Even after all these years we are still experiencing only intermittent periods when it is possible to login to Club Together and CL search. Despite all the resources spent trying to resolve this issue we can still only apologise rather than provide a solution."
I realise it isn't your fault, Jonathan, but if the CC is actually serious about doing a professional job it's about time all the non-core IT systems were scrapped so that resources can be concentrated on providing a system whch actually works properly.
Graham
huskydog
Motorhomer