Following a discussion

JCB4X4 replied on 11/08/2016 11:41

Posted on 11/08/2016 11:41

I now no longer seem to be getting E-mails informing me of latest the posts that are being made on discussions that I ticked to follow.

Is anyone else having this problem?

replied on 19/09/2016 07:59

Posted on 19/09/2016 07:59

Without the email updates, how can you know which of the discussions you have been following have been updated?

Goldie146 replied on 19/09/2016 09:25

Posted on 19/09/2016 09:25

Without the email updates, how can you know which of the discussions you have been following have been updated?

Just go into each section and look for the word NEW in red next to the updated posts.

Surfer replied on 19/09/2016 11:28

Posted on 19/09/2016 11:28

It seems that the problem has been around for several weeks despite the IT team being PAID by us to resolve the issue.  All we get is empty promises.  

DavidKlyne replied on 25/09/2016 12:49

Posted on 25/09/2016 12:49

Still no notifications.  Has the CC stopped paying the IT or are the IT one band band on strike?

Graham Turner of the Media Department posted this in the Ask the Expert section which is basically the same as I suggested further up the thread!

Posted 2 weeks ago by GrahamTurner
Edit | Quote | Report

Will the experts be answering the question 'Why are we still not getting email updates for the discussion we are following on CT?'? It is 3 weeks now since the link stopped working.

Hi Milliehull, again, thanks for your patience on this. The problem has now been escalated to our IT department, who are working hard to solve the problem. The reason it is taking a while is that this is the same team are those who are working on the launch of the new website, and so things are taking a little longer than usual. We are pushing hard to get this resolved and understand your frustration. Kind regards, G. 

IanH replied on 25/09/2016 20:10

Posted on 25/09/2016 20:10

So are they "working hard" on it or are they doing other things......or nothing?

replied on 26/09/2016 08:53

Posted on 26/09/2016 08:53

So are they "working hard" on it or are they doing other things......or nothing?

Write your comments here...As far as I can see, Ian, nothing's happened yet because I'm still not getting any email updates on any of the discussions that I'm following. 

milliehull replied on 27/09/2016 10:10

Posted on 27/09/2016 10:10

I contacted the CC via their Facebook page yesterday and received the reply that the IT department are working hard on it and they hope to have it resolved by November. Undecided

SteveL replied on 27/09/2016 10:25

Posted on 27/09/2016 10:25

So we have been waiting since the 24th August for the promised response on this thread, yet they respond almost instantly on Facebook. That says it all.

DavidKlyne replied on 27/09/2016 11:43

Posted on 27/09/2016 11:43

I contacted the CC via their Facebook page yesterday and received the reply that the IT department are working hard on it and they hope to have it resolved by November. Undecided

Millie

When I look at the Club's Facebook Page I can't see any posts other than those started by the Club. How do you view topics started by the public?

David

 

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