CAMC Insurance

777 replied on 22/12/2019 15:35

Posted on 22/12/2019 15:35

In the early hours of 11th November, we had our 4 month old, top of the range twin axle caravan stolen by a gang of five very “professional” thieves carrying massive crow bars. They all wore balaclavas, and totally ignored the cctv cameras dotted around the storage site. They smashed through electric barriers, and gemmied off wheel and hitch locks, on both ours, and another similar nearly new caravan, removing the alarm and tracker boxes leaving them on the ground. They then drove off into the night using two vans with no number plates.  The police followed up, reviewed the cctv footage and declared there was nothing further they could do. Luckily we were insured new for old with the Caravan Clubs insurers, and their treatment of us and our claim has been absolutely first class. Their Loss Adjuster was very supportive, and gave us complete confidence. As a result, four weeks and three days from the day of the theft, payment was made in full,and we have our replacement 2020 model arriving in January. I could not recommend the CAMC insurance highly enough, they were absolutely magnificent.  

replied on 27/12/2019 11:40

Posted on 27/12/2019 11:02 by davetommo
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Posted on 27/12/2019 11:40

The user and all related content has been Deleted User

brue replied on 27/12/2019 11:44

Posted on 27/12/2019 11:44

Yet again the myth that CAMC and it's financial activities are unregulated. The CAMC is registered with FCA and again I will provide the LINK to the registration.Therefore it's financial activities could come under scrutiny.

Even within the auspices of the FCA the word "may" is used in relation to contact with the Financial Ombudsman which CAMC notes in it's references. 

replied on 27/12/2019 11:54

Posted on 27/12/2019 11:44 by brue

Yet again the myth that CAMC and it's financial activities are unregulated. The CAMC is registered with FCA and again I will provide the LINK to the registration.Therefore it's financial activities could come under scrutiny.

Even within the auspices of the FCA the word "may" is used in relation to contact with the Financial Ombudsman which CAMC notes in it's references. 

Posted on 27/12/2019 11:54

The user and all related content has been Deleted User

brue replied on 27/12/2019 12:08

Posted on 27/12/2019 12:08

As I have said the FCA also uses the word "may" in relation to the FOS. But that's all I have to say as I'm not qualified to go into legal arguments. But I will look forward to hearing from those who are qualified to answer. (But maybe not on this thread because it has drifted from the original.)

I hope the OP enjoys many happy and safe trips with the new van in 2020.

Rufs replied on 27/12/2019 13:56

Posted on 27/12/2019 10:59 by
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Posted on 27/12/2019 13:56

Yup, love it, a real life review given in good faith, far better than all the fake reviews being banded about for other products, and as others have said if you dont like what is on offer from the camc, dont use it, everybody has a choice in life.laughing

replied on 27/12/2019 13:59

Posted on 27/12/2019 11:44 by brue

Yet again the myth that CAMC and it's financial activities are unregulated. The CAMC is registered with FCA and again I will provide the LINK to the registration.Therefore it's financial activities could come under scrutiny.

Even within the auspices of the FCA the word "may" is used in relation to contact with the Financial Ombudsman which CAMC notes in it's references. 

Posted on 27/12/2019 13:59

No myth at all Brue. All financial services are regulated by the FSA, including those providing unregulated cover policies. Those unregulated policies are however not covered by the FOS and in the case of a dispute regarding payouts the FOS are not able to consider or adjudicate with regard to the unregulated products and hence the very reason that they are correctly described as unregulated products. 

replied on 27/12/2019 14:03

Posted on 27/12/2019 10:47 by davetommo
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Posted on 27/12/2019 14:03

You think wrong then with regard to CMC. I have said three times in this thread that I consider it to be a good product; I however wanted a regulated insurance product which this is not. 

Rufs replied on 27/12/2019 14:05

Posted on 27/12/2019 14:05

They also, quite misleadingly in my view, allude to the fact that the policyholder may be able to access the FOS because of the backup cover they have in place. But, that would only be possible if CC Ltd failed financially, the backup cover was activated, and itself failed.

clutching at straws, look, if the club was going to go bust, every man and his dog would know (low occupancy on sites etc) well in advance, after all, the CAMC is very big business and bad news spreads very quickly, this would give people who were covered by the club to seek alternative cover, yes it could mean additional expense, but caravan cover is not exactly expensive in real terms.

JVB66 replied on 27/12/2019 14:14

Posted on 27/12/2019 11:00 by
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Posted on 27/12/2019 14:14

See earlier post to note date of theft (numerous flooded areas) to also be in need of a claims undecided 

replied on 27/12/2019 14:51

Posted on 27/12/2019 14:05 by Rufs

They also, quite misleadingly in my view, allude to the fact that the policyholder may be able to access the FOS because of the backup cover they have in place. But, that would only be possible if CC Ltd failed financially, the backup cover was activated, and itself failed.

clutching at straws, look, if the club was going to go bust, every man and his dog would know (low occupancy on sites etc) well in advance, after all, the CAMC is very big business and bad news spreads very quickly, this would give people who were covered by the club to seek alternative cover, yes it could mean additional expense, but caravan cover is not exactly expensive in real terms.

Posted on 27/12/2019 14:51

You miss the point entirely (deliberately?). Nobody expects the club to go bust and if it did there is, apparently, an insurance policy held by CMC to bale them out. The point about the club being non regulated is an entirely different thing.

The point that DD alludes to is that there is no recourse to the FOS except, perhaps, if the club where to go bust and then perhaps, maybe........ I have no idea as I have no knowledge of the terms of that insurance and whether it has any application other than to CMC. 

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