CAMC Insurance

777 replied on 22/12/2019 15:35

777

Posted on 22/12/2019 15:35

In the early hours of 11th November, we had our 4 month old, top of the range twin axle caravan stolen by a gang of five very “professional” thieves carrying massive crow bars. They all wore balaclavas, and totally ignored the cctv cameras dotted around the storage site. They smashed through electric barriers, and gemmied off wheel and hitch locks, on both ours, and another similar nearly new caravan, removing the alarm and tracker boxes leaving them on the ground. They then drove off into the night using two vans with no number plates. The police followed up, reviewed the cctv footage and declared there was nothing further they could do. Luckily we were insured new for old with the Caravan Clubs insurers, and their treatment of us and our claim has been absolutely first class. Their Loss Adjuster was very supportive, and gave us complete confidence. As a result, four weeks and three days from the day of the theft, payment was made in full,and we have our replacement 2020 model arriving in January. I could not recommend the CAMC insurance highly enough, they were absolutely magnificent.

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138 replies

Rufs replied on 27/12/2019 14:59

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Rufs

Caravanner

Posted on 27/12/2019 14:59

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replied on 27/12/2019 15:04

Posted on 27/12/2019 15:04

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eurortraveller replied on 27/12/2019 17:02

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eurortraveller

Posted on 27/12/2019 17:02

Man insures caravan. Caravan sadly gets stolen. Insurance company pays out. Some say Ooh isn't that good. Some say That's what insurance companies do. Some argue about it at length over Christmas. You read it all on here.

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davetommo replied on 27/12/2019 17:37

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davetommo

Motorhomer

Posted on 27/12/2019 14:03 by

You think wrong then with regard to CMC. I have said three times in this thread that I consider it to be a good product; I however wanted a regulated insurance product which this is not.

Posted on 27/12/2019 17:37

The question I would like to ask is do they the cmc need regulating. Or can we not trust them

replied on 27/12/2019 18:04

Posted on 27/12/2019 17:37 by davetommo

The question I would like to ask is do they the cmc need regulating. Or can we not trust them

Posted on 27/12/2019 18:04

The CMC I consider to be trustworthy and to offer a good product and service. As to whether they need regulating that is not an issue as they cannot be with regard to FOS. Nor can any company offering unregulated cover to their members.

My previous experiences with well regarded insurers is such that I have had two disputes. One was reassessed by the company and I was offered approximately 20% over top book price which was more than I expected. The other instance resulted in my taking legal action and it was when I instructed my solicitor, over 18 months after the claim started, to tell the insurance company's solicitors that I was substantially increasing my claim (details were given over the phone) and that he was forbidden to consider further offers as we intended to continue to court that we recieved a call (I was having coffee with the solicitor) to ask him to tell his client that the claim, including the increase, would be met in full. I would prefer to use the FOS in the later incident. The FOS service was not available then as it was prior to 1999

replied on 27/12/2019 18:06

Posted on 27/12/2019 17:37 by davetommo

The question I would like to ask is do they the cmc need regulating. Or can we not trust them

Posted on 27/12/2019 18:06

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replied on 27/12/2019 19:13

Posted on 27/12/2019 19:13

It is only in about the last 5.5 years that companies have been able to offer unregulated cover to members only I believe.

In financial investments I read that 80% of complaints to FSA have been for unregulated products. Not that this reflects on unregulated insurance products.

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