777 replied on 22/12/2019 15:35
Posted on 22/12/2019 15:35
In the early hours of 11th November, we had our 4 month old, top of the range twin axle caravan stolen by a gang of five very “professional” thieves carrying massive crow bars. They all wore balaclavas, and totally ignored the cctv cameras dotted around the storage site. They smashed through electric barriers, and gemmied off wheel and hitch locks, on both ours, and another similar nearly new caravan, removing the alarm and tracker boxes leaving them on the ground. They then drove off into the night using two vans with no number plates. The police followed up, reviewed the cctv footage and declared there was nothing further they could do. Luckily we were insured new for old with the Caravan Clubs insurers, and their treatment of us and our claim has been absolutely first class. Their Loss Adjuster was very supportive, and gave us complete confidence. As a result, four weeks and three days from the day of the theft, payment was made in full,and we have our replacement 2020 model arriving in January. I could not recommend the CAMC insurance highly enough, they were absolutely magnificent.
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777