CAMC Insurance

We have been away at Sandringham for the last week and no phone signal so was unable to keep up with posts on here.  It was I who reported the similarly excellent service from CAMC Insurance cover back in October.

The van was hit by an air rifle pellet - causing what turned out to be £1500 worth of damage.  An assessor arrived the day after the report was filed and immediately authorised repairs.  He also chased up the repairer / Knaus when there was a delay in getting spares. The repair was completed to my satisfaction and when I submitted a claim for the fuel used in transporting the van to/from the repairer (two x 300 mile trips) I received payment by cheque within 48 hours - and for more than I had claimed!

Throughout the process, everyone I came into contact with was sympathetic and understanding and kept me fully informed throughout the process.

I have to say that the claims experience was second only to one I had to make in respect of £20k's worth of storm damage to a yacht some 25 years ago and I had no hesitation in renewing my CAMC cover this year.

My own experience was pretty much the same, when I made two (separate) claims, maybe twenty or so years ago. No fuss, no haggling. All in all, very satisfactory and stress free.

I have never made a claim for car or caravan, what a waste of my money 

It's the 'stress-free' bit that's important.  I really felt that the CAMC claims team were 'on my side' and trying to help me.  Contrast that with my experience of a claim on my car a few years ago - with a well known insurer when, because I insisted on the car going to the only VW authorised repairer in our area, rather than their nominated one, I got nothing but hassle and aggravation and every stumbling block put in my way. They were clearly intent on protecting their own financial interests rather than supporting me - as the CAMC team did.

I have found the car insurers that I have dealt with to be a delight at claims time.

Ditto for caravan once for car, and long may it stay that way

In my experience, the problems start if the insurers have handed the claim over to a separate Claims Management Company who invariably have a different agenda.

As the DG says, in the latest mag....that CaMC have been voted best Caravan Cover Provider...so to find a possible completive quote, I did a search for those providers that didn't quite make the grade...unfortunately Google never got me past 'Pro-Tec', 'Specialised Covers' , etc....