Why no site shop ?

rayjsj replied on 12/07/2023 09:29

Posted on 12/07/2023 09:29

Stayed on two Cmc sites so far this Season, Lady Margrets Park in Chirk and New England Bay in Dumfries and Galloway   neither stocked  essentials any longer ?? Why is that ?   IE.  MILK, BREAD, EGGS,  coffee, tea, Ice Creams  etc.,   now in Chirks case shops are just about a Mile away,  a nuisance but 'do able'  at a push provided you are not disabled.  HOWEVER   at New England Bay  the nearest shop is in Drummore more than 5 miles away  really too far  and NO  public transport. 

Why are Wardens not bothering with selling essentials any more ?  It was scorching for 3 weeks at New England Bay lots of children all wanting ice creams ?? Let alone us Adults !  And you couldnt order newspapers for the following day  by paying in advance 

 Seems you dont realise what a treasure you have until you lose it.   That was the PREVIOUS  wardens at New England Bay     OH Yes    AND  they closed  half of the toilet facilities half way through our stay, not for repairs but to save money...we were told.

Chirk has a 'new' toilet block but have closed off the large Rallyfield/ dog excercise area. Is this a 'New Breed'  of Site Wardens  who are NOT customer oriented ?   Viewpoints please !

 

Moderator Edit:

As we already have a thread running on site shops, I'll lock this one and invite any further discussion on the original thread.

 

 

 

 

Hja replied on 12/07/2023 11:12

Posted on 12/07/2023 10:37 by Goldie146

We've recently come back from New England Bay and didn't find the lack of shop a problem - but we have a caravan and car. Even so, we plan what food to take and when and where we might need to replenish. So, one trip to Drummore (4 miles) to a very well stocked shop, and then we called into the shop at Sandhead (5 miles away) on the way back from a day out.

The shop issue has been well discussed, so it was no surprise. If I had been a bit more organised we wouldn't have had to shop at all.

Posted on 12/07/2023 11:12

Whilst I also tend to take enough for a few days I also feel it is good to shop locally to put money into the local community. I can’t remember the last time I used a club shop even when they were there.

Cornersteady replied on 12/07/2023 11:16

Posted on 12/07/2023 11:09 by rayjsj

I have not seen 'extensive discscussion'   where?

And How is H&S laws changed so much ?

How come some sites still have very good site shops ?....

Borrowdale for instance ?

Posted on 12/07/2023 11:16

Here Ray :

https://www.caravanclub.co.uk/club-together/discussions/sites-touring/uk-sites-touring/site-shops/

And to quote JK this sums it up:

So to run a site shop has always been a voluntary decision by the staff. Moving on, in the light of "Natasha's Law" we cannot sell any home made produce, only items that are prepacked. Moving on further any staff wishing to have a shop selling anything, be it papers, milk, accessories etc etc have to run it as their own business. It's a liability thing. Working hours will come into it soon a s well. In my opinion running even a small shop is labour intensive and the upfront cost at the start is a choker so I must admit it's quite liberating not having to run around on your rest days getting stock and sitting forever on the phone ordering stuff and actually to have a days rest.

And from later on:

We still supply Calor where available along with green toilet chemical and rock pegs, all these are supplied through the club.

I fully support that, yes it's nice to have a site shop but I fully respect the warden's choice to not give up their free time and money just for me.

 

replied on 12/07/2023 11:23

Posted on 12/07/2023 11:11 by Cornersteady

If I recall correctly a certain number of things like toilet fluids and other caravan/MH essentials will still be sold so no need to worry David.

These are bought by the club for the site to sell on and that's why when one pays for an ice cream and toilet fluid (an odd choice I know) the money for them goes into different tills, or cash boxes. 

Posted on 12/07/2023 11:23

The user and all related content has been Deleted User

eurortraveller replied on 12/07/2023 11:24

Posted on 12/07/2023 09:59 by Cornersteady

It's the wardens' choice to run a shop or not and also, perhaps more importantly,  it's their money that is used to set it up and their own time to keep it stocked.

Posted on 12/07/2023 11:24

That’s a cop out by the Club itself. Whether or not to provide a shop - and how to stock it and staff it - should be a decision at senior  management and executive committee level.

JohnM20 replied on 12/07/2023 11:26

Posted on 12/07/2023 11:26

CLs are frequently in the middle of nowhere and it is only on the VERY rare occasion that the CL has a shop of any sort. But we CL users managed quite well without a shop, thank you very much. Perhaps we plan a little better.wink

Cornersteady replied on 12/07/2023 11:26

Posted on 12/07/2023 11:23 by

Thats good if correct but I still cant help wondering for whom are the sites run, staff or customers.

Posted on 12/07/2023 11:26

It is correct:

We still supply Calor where available along with green toilet chemical and rock pegs, all these are supplied through the club

As to your second question, I've said this before - both. 

peedee replied on 12/07/2023 11:28

Posted on 12/07/2023 11:12 by Hja

Whilst I also tend to take enough for a few days I also feel it is good to shop locally to put money into the local community. I can’t remember the last time I used a club shop even when they were there.

Posted on 12/07/2023 11:28

Ditto, it is all about planning and carrying non perishable alternatives just in case. We always have a carton of UHT milk available as a standby, tin of potatoes etc. Periodically we use them up and replace them.

peedee

replied on 12/07/2023 11:32

Posted on 12/07/2023 11:28 by peedee

Ditto, it is all about planning and carrying non perishable alternatives just in case. We always have a carton of UHT milk available as a standby, tin of potatoes etc. Periodically we use them up and replace them.

peedee

Posted on 12/07/2023 11:32

The user and all related content has been Deleted User

Cornersteady replied on 12/07/2023 11:34

Posted on 12/07/2023 11:24 by eurortraveller

That’s a cop out by the Club itself. Whether or not to provide a shop - and how to stock it and staff it - should be a decision at senior  management and executive committee level.

Posted on 12/07/2023 11:34

Well the senior management and above have decided and they have decided it's up to the wardens. Quite rightly in my view. 

I've said before in this and other threads but having a site shop is nice for ice creams and milk, whatever, but it is not essential for me in a caravan/MH campsite holiday. If a shop is for someone then choose a campsite where it is certainly going to be provided. 

rayjsj replied on 12/07/2023 11:34

Posted on 12/07/2023 10:07 by DavidKlyne

As JK will no doubt remind us the provision of a site shop is entirely down to the site staff being willing to finance the purchase of stock and make provision to keep food stuffs chilled or frozen and also willing to spend their own time administering the running of the shop. It was mentioned a while ago that New England Bay has fairly low occupancy for much of the time it is open so hardly fertile basis on which to run a shop? Some sites do have shops. 

David

Posted on 12/07/2023 11:34

Perhaps the reason for low occupancy is the fact that site has aquired a 'user unfriendly'  attitude to Club Members? 

This site is a particular favourite of ours  and yes it is a long way from our home......thats the point.

Its ok if you have a car and caravan, you can use the car for shopping  but  campervan and motorhome users , its pack up and drive 5 miles  into  Drummore  or into Stranraer.  Your ice cream will be melted by the time you get back to site  lol 

This particular site NEEDS a site shop selling food essentials.    By not selling any the Warden is causing inconvenience to the Members

And yes, I did complain to the Warden both about the loss of the 'well used' shop AND half of the toilet facilities during our stay.

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