Posted on 11/09/2022 21:23
Well, I waited until it went live. Where do l start ? UTTER PANTS best describes my experience. The queuing system failed to direct me where I wanted to go, I ran out of battery trying to search CLs and to cap it my wife's smart phone "is not compatible with the CAMC app ". 
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Posted on 18/09/2022 14:00
"I hope that the many comments on these pages will be picked off one by one and addressed and then the site tested again by individuals acting as would-be members to see where the flaws lie."
Isn't it a bit more fundamental than that. They've added deposit taking but the functionality doesn't work (on my android phone) so I can't make any bookings
Posted on 18/09/2022 14:32
What should we expect from a “club” which changed its name without asking the members first?
I’ve just tried to book a site in Devon and was asked if I wanted Tasmania, New Zealand or Devonshire Sq in London (not to mention Altnaharra)!
It appears that all sites in Derbyshire are completely full for the whole of December; In the words of Victor Meldrew…. 😀
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Posted on 18/09/2022 14:32 by Pete TaylorWhat should we expect from a “club” which changed its name without asking the members first?
I’ve just tried to book a site in Devon and was asked if I wanted Tasmania, New Zealand or Devonshire Sq in London (not to mention Altnaharra)!
It appears that all sites in Derbyshire are completely full for the whole of December; In the words of Victor Meldrew…. 😀
Posted on 18/09/2022 14:55 by TinwheelerI’ve lost count of the number of times I’ve explained why, in line with its governance, the club has no need to consult members before making changes.🤷🏻♂️
Posted on 18/09/2022 15:19
That seems to be where in the last few years a bit of consulting of the members may well have not made it the target of so many adverse comments or at least vastly upped the communication to club members 👍🙄
Even as oft said when other companies have done so, say we consulted with our customers (members) before we acted on the any advise about the changes we are making🤔
Posted on 18/09/2022 14:50 by TinwheelerTo show you have principles and to take a moral stance, JV.
Posted on 18/09/2022 15:30 by JVB66And as others have said who do resind their membership it will go unnoticed by those who are responsible for membership figures until there is a significant drop in those who need to pay there annual fee🙄
Posted on 18/09/2022 09:31 by TakethedogalongInteresting review on Trustpilot. Member booked a site on 12th Sept to arrive on 21st. Meantime, has had an accident, cancelled visit, but says he has lost deposit, as new 21 day period is in use. We cannot know if Club are applying “individual compassionate circumstances” of course. But it’s a foretaste of what might happen.
Posted on 18/09/2022 15:50
Losing a 20% deposit, whilst it might hurt, but it's not as painful as losing the fee for the entire stay as happened to me earlier in the year when I was foolish enough to catch COVID. There is a lot of moaning out there about the new deposit system, even though it should not a be a surprise to anyone as its been spoken about for long enough. All this talk about not renewing membership but where are people going to go where they don't pay deposit or as many commercial sites do demand full payment 4/6 weeks before arrival?
David
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