Posted on 11/09/2022 21:23
Well, I waited until it went live. Where do l start ? UTTER PANTS best describes my experience. The queuing system failed to direct me where I wanted to go, I ran out of battery trying to search CLs and to cap it my wife's smart phone "is not compatible with the CAMC app ". 
48 people like this
Posted on 18/09/2022 09:31
Interesting review on Trustpilot. Member booked a site on 12th Sept to arrive on 21st. Meantime, has had an accident, cancelled visit, but says he has lost deposit, as new 21 day period is in use. We cannot know if Club are applying “individual compassionate circumstances” of course. But it’s a foretaste of what might happen.
Posted on 18/09/2022 09:31 by TakethedogalongInteresting review on Trustpilot. Member booked a site on 12th Sept to arrive on 21st. Meantime, has had an accident, cancelled visit, but says he has lost deposit, as new 21 day period is in use. We cannot know if Club are applying “individual compassionate circumstances” of course. But it’s a foretaste of what might happen.
Posted on 18/09/2022 08:53 by JVB66There are two members on this site who are going today and both have said the new booking system is the last straw for them and they will not be renewing their membership with this club 🤔🙄
When I said you are just saying that they both said we have been members for many years but we joined the Camping Club last year and they are still member orientated where this club is just after money and seems is now run by those who have no idea of the Ethos of this club,🙄
Posted on 18/09/2022 10:06
The slippery slope began when the club altered the magazine layout and style so I stopped reading it (yes old news). At the time many people spoke on the forum saying the same thing. How about not printing it and the money's saved was spent on a decent web designer who understands members needs.
1 person likes this
Posted on 18/09/2022 09:59 by Rocky 2 bucketsThat doesn’t carry any weight JV. I know of 4 regular contributors on CT that said they weren’t going to renew in disgust at the name change-they never dropped their membership. What folk say & do can be worlds apart.
Posted on 18/09/2022 10:08
I so agree but then I have just come back from doing the washing up and the conversations were very much the same ,how many will not renew, it is not helpful when the bar and restaurant are closed here through lack of staff and no reductions in site fees🤔 ,and we would be the same but our membership is different now we are life members 😉👍
Posted on 18/09/2022 09:31 by TakethedogalongInteresting review on Trustpilot. Member booked a site on 12th Sept to arrive on 21st. Meantime, has had an accident, cancelled visit, but says he has lost deposit, as new 21 day period is in use. We cannot know if Club are applying “individual compassionate circumstances” of course. But it’s a foretaste of what might happen.
Posted on 18/09/2022 10:21
when it was first mooted about cancelling within the 21day period it was said there would be a "dedicated team?"who would consider instances like sickness for refunds of the deposit
1 person likes this
Posted on 18/09/2022 10:08 by JVB66I so agree but then I have just come back from doing the washing up and the conversations were very much the same ,how many will not renew, it is not helpful when the bar and restaurant are closed here through lack of staff and no reductions in site fees🤔 ,and we would be the same but our membership is different now we are life members 😉👍
Posted on 18/09/2022 10:24 by TinwheelerYou could stop giving them your business by not using their sites, JV, or even revoke your life membership. You still have the power to vote with your wheels.👍
Posted on 18/09/2022 10:56
Absolute disaster of a site, many many more clicks to accept stuff before you can book
- you have name each person and their dob for every booking. I think dob is excessive data capture under data protection laws
- you get RSI inputting the dob as you have to scroll month by month for at least 18 years for an adult, or a lot longer if you are being conscientious to input the actual dob
- of the 2 bookings I attempted to make only 1 worked as the Worldpay verification failed as it wouldn't let me enter the text code which is an issue with the apps browser settings
2 people like this
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