What have they done?

I get the feeling the upgrade is already unpopular and universally disliked

I think you have to give the Club more time to sort themselves out. I have just had a look at late availability for Devon and I assume it only gives a list of sites with availability during the time slot you select. from the list you then select a site of interest and then you can see the exact dates available. What is wrong with that.

peedee

If the club are going to persist with trying to make the new system work  and even more work required to make it user friendly?

Then it needs an instruction manual in english(not computer speak)to be issued to all members (and site staff) to enable some modicum of understanding  of how to work it ?

funnily enough last evening, I received a text from apple pay to say their app had been updated and would need to be reinstalled and even came with link to the download, how very professional. I have only used the app once to show my card to the warden who struggled to see it, so I just pass over my membership card  

A help or prompt would have been very useful. Its a bit trial and error at the moment but I am beginning to find my way around. It is not so bad as first thought.although I do not have any bookings nor do I need any right now so there are some areas not tested.

Going back to late availability, I think when there is nothing available it needs to be made clearer on the calender

peedee

Why should it be the end users (US the members)have to trial and error. the system as posted it has been about two years since we got a sniff of a new booking system ? and by Rowenas posts it seems it was still not ready to be implemented  even after numerous dates came and went 

And will it ever be as user friendly as the system it is supposed to replace?

At this time it seems it only partially works when a tiny minority of members try to use it

Hi, yes there have been price increases which I suppose is not unexpected.

About a month ago i made a list of sites and their prices for a potential winter tour, January through to March. Based on just myself as a solo traveller and hardstandings, the vast majority of those sites have since increased by £1.30 a night.

The highest increase i have noted is Castleton which has gone from £18.90 to £20.60 a night.

And will it ever be as user friendly as the system it is supposed to replace?

It just works differently to that of previous. I think as members become more familiar with it, it will become easier and just as friendly. There is always resitance to change.

peedee

I posted user friendly not any resistance to change and unless there is a large amount of amendments to be implemented it will not be user friendly as members were used to with the previous system

I realise you can do it PD and we may well be stuck with it. However, it is nowhere near as versatile as the old system, where you could get a list of all sites in the Peak District (for instance) and quickly scroll forward 8 weeks seeing what was available.

You can do this Steve, it is just a different approach in that you have to put in a time slot first for a location although I don't think Peak District is recognised. I think you can also scroll forward for the full rolling year not just 8 weeks.

peedee