Posted on 12/12/2022 15:32
Afternoon, i am trying to find out the policy now with the new booking system, if we book a site during december and pay the deposit what happens if it snows and we are unable to travel does that mean we would loose our deposit? as it would be less than 21 days.
Posted on 12/12/2022 20:39 by brueThe no show bit is very important, I think some will think they won't bother to contact the club if they're only going to lose a deposit. Cue more Trust Pilot complaints....
Posted on 12/12/2022 21:35
I have not got a lot of sympathy for someone who just does not turn up and makes no effort to inform the site, wether a deposit has been paid or not. They totally deserve to be charged the full amount. Personally I would make paying the day / morning before compulsory. Hopefully they will answer any trust pilot complaints and explain that if you are ignorant enough to just not turn up it is going to cost you.
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Posted on 13/12/2022 08:22
I suspect there will be arguments because the club office isn't always open and sites aren't either for out of hours cancellations. There is a last minute grey area. I presume most cancellations will need to be made via the web site and I agree that everyone should pay at the same time whether they lose their payments or not.
However in some emergency situations no-one deserves harsh reactions.
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Posted on 12/12/2022 17:38 by TakethedogalongWork and schooling are a bit different nowadays, lots of folks do quite a long commute compared with how close they used to be to work and school. I often used to transport staff home from work on bad days. I was fortunate never to work more than four miles from home, so could walk in on really bad days. That said, mine wasn’t a critical industry anyway.
Posted on 13/12/2022 08:47
work & school is the same thing for some
I set of in snow the other morning at O'Crack sparrow f4rt in my Smart to go to work 25 miles away ....not sure why I didn't use my ML ... but I wouldn't have towed the caravan in it
Moderator Comment: Part post removed.
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Posted on 13/12/2022 09:01
If you've chosen 'pay on arrival' and have only previously paid a deposit, but then bad weather causes you to rethink plans the day before arrival, how will the club take the balance?
is it compulsory to align a credit card to bookings. How do cash only customers manage?
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Posted on 13/12/2022 09:01 by young thomasIf you've chosen 'pay on arrival' and have only previously paid a deposit, but then bad weather causes you to rethink plans the day before arrival, how will the club take the balance?
is it compulsory to align a credit card to bookings. How do cash only customers manage?
geraintll
Caravanner