Posted on 20/03/2023 18:56
Just read a review of Wirral CP site that mentions that the wardens are no longer able to sell basic goods from the reception. They told the reviewer that it was a H.O. management decision.
Is this a regular occurrence elsewhere as I've not seen it mentioned before and not being a regular attendee on club sites would not have come across it?
Should imagine it would affect some members more than others.
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Posted on 22/03/2023 13:55 by TakethedogalongAgree Steve. You might also need a back up storage freezer as well as the POS freezer. We had an ice cream vendor at one of our Pools, that blasted thing caused more wastage due to breakdowns than all the other vending machines at our other 15 facilities put together. You can’t take risks with defrosted food. As JK has pointed out, behind the scenes, what looks a fairly innocuous service does have a lot of hoops and hurdles to think about for staff.
Posted on 22/03/2023 13:03 by Rocky 2 bucketsKS, yes RA’s really do work👍🏻. They are used as a learning & safety tool. I used them in a previous life, when an accident occurs they are used to learn what to do & what not to do going forward they focus the mind knowing if you get it wrong you are the one responsible. Personally it gave me peace of mind.
Posted on 22/03/2023 14:20 by EmilysDad... and then there are the jobs that get done at the week end when the managers are at home 🙄🙄
Posted on 22/03/2023 14:44 by Rocky 2 bucketsIt depends if a person is a dodgy employee with no self respect of care for colleagues, true professionals accept this is the 21st century not British Leyland. The Friday night specials mind set has no place in modern industry🙁
Posted on 20/03/2023 18:56 by WherenextJust read a review of Wirral CP site that mentions that the wardens are no longer able to sell basic goods from the reception. They told the reviewer that it was a H.O. management decision.
Is this a regular occurrence elsewhere as I've not seen it mentioned before and not being a regular attendee on club sites would not have come across it?
Should imagine it would affect some members more than others.
Posted on 31/03/2023 19:23
Out of interest another review today said the Brecon shop had gone, it was a good sized shop so I presume the same might happen at Hillhead (which had been moved from it's original separate premises into the site office.) Sad to see these facilities go especially if there's no shop within walking distance. I've noticed all the site details have now been changed regarding on site shops but there's been no response to my request for further details. No information in the latest magazine either.
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Posted on 31/03/2023 19:52
It's disgraceful Brue how a company involved in the leisure industry can't be bothered to keep their core customers informed of decisions taken by the Executive of said club, decisions which may directly affect those very same customers they rely on.
It's not just the subject of this post but their overall Communication skills wouldn't rate 1* on TrustPilot
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Posted on 31/03/2023 19:52 by WherenextIt's disgraceful Brue how a company involved in the leisure industry can't be bothered to keep their core customers informed of decisions taken by the Executive of said club, decisions which may directly affect those very same customers they rely on.
It's not just the subject of this post but their overall Communication skills wouldn't rate 1* on TrustPilot
Posted on 01/04/2023 06:33
You’ve most probably answered the conundrum right there-‘affect those very same customers they rely on’. They probably don’t rely on a few disaffected customers on a lightly used forum. I’m thinking CT doesn’t really figure in the big scheme moving forward. The 21st century leisure industry is bogged down by 20th century users harking back to Billy Butlins & Fred Pontin days of smiles, hand shakes & personal service. Some industry leaders left the 20th century whilst still in it, CAMC are late to the party. I read this recently & it makes a lot of sense however harsh it seems.
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