New Site Booking System

I wonder if the new system includes charges for dogs

No, it doesn’t. Good try though!😂

 Might be an extra charge for NOT having a dog.  

 A usp of the club which haven't lost Charlie

JK

The user and all related content has been Deleted User

A few thoughts

- I think that the number of cancellations is probably overstated as a result of the existing system failing to allow a change of pitch type without cancelling and re-booking. Similarly where a preferred site is not available and an alternative is booked but the first choice later becomes free the change can only be made by a cancellation and re-booking.

- If deposits are not refundable and the reason for wanting to delay a visit is COVID then how many people will just go ahead with the visit rather than lose their deposit if they have a positive lateral flow but feel well enough to holiday?

- If a deposit is not refundable then in fairness the club should consider what will happen if they need to cancel a booking. They will have held money for up to a year and not delivered what was paid for so will there be a compensating uplift on the deposit refund?

-

……we still await the details of the new system. Keep watching.👍🏻

Thought there might be more in the January magazine but disappointedly there wasn't.

peedee

We are being drip fed with information at the moment and despite us all wanting to know the finer details we will have to wait a little longer.

To a couple of your points. I think the Club probably look at late amendments in a similar way to late cancellations. Whilst the Club won't lose money by someone amending  a booking, if it was done near to the 72 hour deadline it would have the same impact in possibly denying the opportunity for someone to take up the pitch that is no longer needed? If the main rational for the changes is to improve availability perhaps there will be less need for amendments as more get their first choice of site?

On your point about deposits, I would be most surprised if the Club didn't refund where they have cancelled the booking regardless of how close they are to arrival point. 

David

-- I think that the number of cancellations is probably overstated as a result of the existing system failing to allow a change of pitch type without cancelling and re-booking.

Do many folk risk doing it like that?  When we have changed pitch type it has been when I have noticed a service pitch become available. Cancelling and rebooking would risk loosing the original. Therefore, I have always changed it by phoning the site, they just switched the pitch type. Or at least the email I received was for an amended booking, nothing about canceling one and booking another.