New Site Booking System

DavidKlyne replied on 25/11/2021 11:54

Posted on 25/11/2021 11:54

The Club have released more details of the new Booking System here 

There are still finer details still to be arrived but the link (thanks Harry) sets out how the new system will work.

I have closed the previous thread on when we will get details of the new booking system and opened this one to allow comments specifically on the new system rather than discussing what they might be.

David

JollyKernow replied on 01/01/2022 17:41

Posted on 01/01/2022 13:59 by DavidKlyne

We are being drip fed with information at the moment and despite us all wanting to know the finer details we will have to wait a little longer.

To a couple of your points. I think the Club probably look at late amendments in a similar way to late cancellations. Whilst the Club won't lose money by someone amending  a booking, if it was done near to the 72 hour deadline it would have the same impact in possibly denying the opportunity for someone to take up the pitch that is no longer needed? If the main rational for the changes is to improve availability perhaps there will be less need for amendments as more get their first choice of site?

On your point about deposits, I would be most surprised if the Club didn't refund where they have cancelled the booking regardless of how close they are to arrival point. 

David

Posted on 01/01/2022 17:41

 Afternoon

Just on your last paragraph DK. If the club cancels a booking the deposit will be automatically refunded.

I think there's a big team of staff getting things together including as jv likes to say "tweaking" things. The last zoom meeting we had was extremely positive and things are apparently on schedule. Personally it's nice to switch off from all things club at present. I'm care taking on site for the winter and to keep me occupied I'm doing those boring jobs like decorating, plumbing etc!!

In response to SteveL, you're right what you say. If you call the site we can amend any booking without having to cancel. I believe this will be the same with future bookings.

JK

 

scotkb replied on 04/01/2022 23:43

Posted on 04/01/2022 23:43

when the new system starts everyone with an existing booking should be given an oportunity to choose their desired pich type prior to new system going live , its only fair ,  also when booking a year in advance there could be a summer season of torrential rain and no grass pitches , then the whole thing falls on its ass , is converting all sites to hardstanding the only  way to put this to bed once and for all ?

JollyKernow replied on 05/01/2022 09:03

Posted on 04/01/2022 23:43 by scotkb

when the new system starts everyone with an existing booking should be given an oportunity to choose their desired pich type prior to new system going live , its only fair ,  also when booking a year in advance there could be a summer season of torrential rain and no grass pitches , then the whole thing falls on its ass , is converting all sites to hardstanding the only  way to put this to bed once and for all ?

Posted on 05/01/2022 09:03

Morning

When the new system starts (hopefully in April) you'll be able to choose your desired pitch surface type. Existing bookings (before April) will get to choose a pitch on arrival just as you do now.

JK

DavidKlyne replied on 05/01/2022 09:35

Posted on 05/01/2022 09:03 by JollyKernow

Morning

When the new system starts (hopefully in April) you'll be able to choose your desired pitch surface type. Existing bookings (before April) will get to choose a pitch on arrival just as you do now.

JK

Posted on 05/01/2022 09:35

JK

I think Scotkb's point is that having booked so far in advance before the new system comes into place, he and others in the same position, could well find themselves in a Hobson's choice situation with perhaps only grass pitches left? Assuming of course that the ability to be able to book a hardstanding is as popular as many of us think it will be? Perhaps his best option, if there is availability of hardstandings when the system comes into place is to cancel his original booking and rebook a hardstanding. However that would require a deposit to be paid.

David

Metheven replied on 05/01/2022 09:46

Posted on 05/01/2022 09:03 by JollyKernow

Morning

When the new system starts (hopefully in April) you'll be able to choose your desired pitch surface type. Existing bookings (before April) will get to choose a pitch on arrival just as you do now.

JK

Posted on 05/01/2022 09:46

But I would assume someone like 'Scotkb' could arrive and in their search for a pitch, find a plethora of red/white cones scattered on hardstandings throughout the site. Minimising greatly their choice and not as 'you do now'.

scotkb replied on 05/01/2022 09:56

Posted on 05/01/2022 09:03 by JollyKernow

Morning

When the new system starts (hopefully in April) you'll be able to choose your desired pitch surface type. Existing bookings (before April) will get to choose a pitch on arrival just as you do now.

JK

Posted on 05/01/2022 09:56

in an attempt to ensure you get the type of pitch you thought you were getting you need to get first choice before new system goes live , you may not be able to just turn up and choose 12 months after booking , what you want will all be gone as you are last in the queue, also canceling and reebook is risky , there needs to be the chance for current bookings holders  to edit their booking pitch type first before system goes live . thats fair i think !

SteveL replied on 05/01/2022 10:06

Posted on 05/01/2022 09:56 by scotkb

in an attempt to ensure you get the type of pitch you thought you were getting you need to get first choice before new system goes live , you may not be able to just turn up and choose 12 months after booking , what you want will all be gone as you are last in the queue, also canceling and reebook is risky , there needs to be the chance for current bookings holders  to edit their booking pitch type first before system goes live . thats fair i think !

Posted on 05/01/2022 10:06

The most sensible thing to have done was to delay the pitch booking start until April 23, assuming the new system starts in April 22, then there would be no upset early bookers. Unfortunately I can’t see them changing their mind and I will look to try and cancel / rebook the one site I have which is a problem.

DSB replied on 05/01/2022 10:40

Posted on 05/01/2022 10:40

I suspect that the abity to book a surface type will gradually come on line until the new booking system is introduced.  I've just checkeda few sites closest to home, by using the app, and it seems it is possible to book surface types at Broadway.....   there are probably others??

David

SteveL replied on 05/01/2022 10:52

Posted on 05/01/2022 10:40 by DSB

I suspect that the abity to book a surface type will gradually come on line until the new booking system is introduced.  I've just checkeda few sites closest to home, by using the app, and it seems it is possible to book surface types at Broadway.....   there are probably others??

David

Posted on 05/01/2022 10:52

Broadway only seems to have 5 grass pitches out of 117. Therefore generally not a high chance of ending up on grass. It’s sites like Malvern, more or less 50:50, which will be of concern if you have booked under the old system.

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