New Site Booking System

DavidKlyne replied on 25/11/2021 11:54

Posted on 25/11/2021 11:54

The Club have released more details of the new Booking System here 

There are still finer details still to be arrived but the link (thanks Harry) sets out how the new system will work.

I have closed the previous thread on when we will get details of the new booking system and opened this one to allow comments specifically on the new system rather than discussing what they might be.

David

DavidKlyne replied on 29/11/2021 15:58

Posted on 29/11/2021 12:34 by SteveL

I can’t see it making any difference to how we book, we like to plan well in advance for our tours in the UK. The main difference will be that the CAMC won’t be my automatic go to choice, as it was in the past. I would imagine that could  apply to a significant proportion of the membership. Wether the CAMC loose bookings as a result, only time will tell. Initially I doubt it will make any difference due to the high numbers still preferring to stay in the UK. In the longer term as things hopefully normalise, I think it will.

Posted on 29/11/2021 15:58

Steve

That could be true of many members if the only thing keeping them using Club sites was the fact that they don't have to pay a deposit. Having said that there will still be major advantages for them to continue to use Club sites as the T&C's of most commercial sites are even more draconian because you have to pay the full amount, usually, 6 weeks before arrival. I imagine the C&CC will be quite pleased as its more of a level playing field between the two Clubs now. When I look for sites I tend to decide where they are and how close they put me to where I want to be rather than who they belong to so since having the motorhome we have used a wider range of sites.

David

Takethedogalong replied on 29/11/2021 16:07

Posted on 29/11/2021 16:07

I’m not absolutely convinced a deposit paid but cancelled within 21 days will be wholly refundable. I suspect an “administrative” payment might be deducted, unless very clear proof of why it’s been cancelled can be provided.
I do wonder, outside of a major medical issue, why anyone would need to cancel three weeks before going to be honest. Weather will still be unknown factor, it’s not impossible to get a vehicle repaired within three weeks, so why will folks cancel? 

brue replied on 29/11/2021 16:11

Posted on 29/11/2021 16:11

I'm not convinced either TDA, the  T&Cs have yet to be finalised and the whole point of deposits is a contract of intent.

Tinwheeler replied on 29/11/2021 16:14

Posted on 29/11/2021 15:32 by peedee

my point re the 72 hrs v 21 days is that those cancelled pitches will be available to far more folk...incl those who need a bit more time t9 arrange things (work/kids) rather than just us lucky folk who can go at the drop of a hat.

But it would not stop excessive cancellation which is what the Club is concerned about.

re deposits ...if they're refundable upto a certain cutoff point, then double booking and dropping one with the valid period (21 days?) won't change much.

Depends on the terms and conditions, in any case I don't think many will go down that route when there is a price to be paid upfront.

peedee

Posted on 29/11/2021 16:14

"But it would not stop excessive cancellation which is what the Club is concerned about."

Is that what the club is concerned about, PD? I only recall seeing the club say the changes were in response to our requests and would free up pitches to the benefit of members.🤷🏻‍♂️

JVB66 replied on 29/11/2021 16:45

Posted on 29/11/2021 15:32 by peedee

my point re the 72 hrs v 21 days is that those cancelled pitches will be available to far more folk...incl those who need a bit more time t9 arrange things (work/kids) rather than just us lucky folk who can go at the drop of a hat.

But it would not stop excessive cancellation which is what the Club is concerned about.

re deposits ...if they're refundable upto a certain cutoff point, then double booking and dropping one with the valid period (21 days?) won't change much.

Depends on the terms and conditions, in any case I don't think many will go down that route when there is a price to be paid upfront.

peedee

Posted on 29/11/2021 16:45

Why would the club be worried about cancelations? As it seems it does not affect pitch occupancy undecided,

compass362 replied on 29/11/2021 19:00

Posted on 28/11/2021 13:45 by KjellNN

So far, we have only one booking for next year, and that is on a fully hard standing site, but for the rest of our bookings, due to the lack of clarity on how bookings made under the old system will be handled, booking with the other club is becoming an even more attractive option!

 

Posted on 29/11/2021 19:00

We  have built up a good selection of independent sites & Cls /Cs all over the UK indeed some take a deposit or want full payment up front depending on the period before arrival date. 

We use ccc sites occasionally when nothing else suitable is available, paying a deposit isn't a problem for us.

To be completely honest when ever we've booked our stays on CMC sites in the past I tended to book a 2 week block , then adjust which week we actually go depending on circumstances, with the new booking system coming next year obviously that'll stop that.

And have booked nothing with them next year accordingly. 

Our usual June 2 week Norfolk CL holiday for next year is booked & confirmed with deposit paid, all other trips will be certainly left till a few weeks before we intend to tour.

The CMC sites actually get less trade from us every passing year.

Deposits or not won't alter that fact. 

JVB66 replied on 29/11/2021 20:14

Posted on 26/11/2021 11:09 by Thehappycaravanners

Disagree with this idea of being able to book a pitch type, many a time we don't know what pitch we want till on site, it all depends on space, surroundings, light, views, weather, convenience etc, should leave it at first come first served

Posted on 29/11/2021 20:14

You could always download the site map  which would give you a Good idea of which direction and type of pitches there are

KjellNN replied on 29/11/2021 20:21

Posted on 29/11/2021 16:07 by Takethedogalong

I’m not absolutely convinced a deposit paid but cancelled within 21 days will be wholly refundable. I suspect an “administrative” payment might be deducted, unless very clear proof of why it’s been cancelled can be provided.
I do wonder, outside of a major medical issue, why anyone would need to cancel three weeks before going to be honest. Weather will still be unknown factor, it’s not impossible to get a vehicle repaired within three weeks, so why will folks cancel? 

Posted on 29/11/2021 20:21

If it is a damaged caravan, it could easily take 3 months, never mind 3 weeks!!

And right now, vehicle repairs are being affected by shortages of components.   I think it would greatly depend on which component was involved at present.

EmilysDad replied on 29/11/2021 21:06

Posted on 29/11/2021 19:00 by compass362

We  have built up a good selection of independent sites & Cls /Cs all over the UK indeed some take a deposit or want full payment up front depending on the period before arrival date. 

We use ccc sites occasionally when nothing else suitable is available, paying a deposit isn't a problem for us.

To be completely honest when ever we've booked our stays on CMC sites in the past I tended to book a 2 week block , then adjust which week we actually go depending on circumstances, with the new booking system coming next year obviously that'll stop that.

And have booked nothing with them next year accordingly. 

Our usual June 2 week Norfolk CL holiday for next year is booked & confirmed with deposit paid, all other trips will be certainly left till a few weeks before we intend to tour.

The CMC sites actually get less trade from us every passing year.

Deposits or not won't alter that fact. 

Posted on 29/11/2021 21:06

.... To be completely honest when ever we've booked our stays on CMC sites in the past I tended to book a 2 week block , then adjust which week we actually go depending on circumstances, with the new booking system coming next year obviously that'll stop that.

I'm alright Jack .... 

compass362 replied on 29/11/2021 21:26

Posted on 29/11/2021 21:06 by EmilysDad

.... To be completely honest when ever we've booked our stays on CMC sites in the past I tended to book a 2 week block , then adjust which week we actually go depending on circumstances, with the new booking system coming next year obviously that'll stop that.

I'm alright Jack .... 

Posted on 29/11/2021 21:26

Jackie..... actually. 🤭😁😘

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