New Site Booking System

DavidKlyne replied on 25/11/2021 11:54

Posted on 25/11/2021 11:54

The Club have released more details of the new Booking System here 

There are still finer details still to be arrived but the link (thanks Harry) sets out how the new system will work.

I have closed the previous thread on when we will get details of the new booking system and opened this one to allow comments specifically on the new system rather than discussing what they might be.

David

Takethedogalong replied on 11/01/2022 12:09

Posted on 11/01/2022 10:33 by Navigateur

That seems perfectly fair for those who demand a particular pitch surface, but does nothing for those of use for whom location and view are far more important than surface.  We are still effectivly being banned from 50% of the club's pitches.

Posted on 11/01/2022 12:09

I think only a reasonable knowledge of a Club Site and booking an actual pitch would give you that Nav. Unlikely to happen at the moment, given how busy Club Sites are in the Summer months.
We had the choice of two pitches when we arrived at Marazion last September. I wouldn’t have wanted to spend a week on either given that both were a pronounced slope with exposed tree roots and shaded for majority of the day. We dropped very lucky as I found another empty pitch, with no MH marker on it, and claimed that. (The German visitor had departed a day early and hadn’t let reception know). As it turned out, we had one of the best pitches on the Site for us, so had a happy week.

Given that there are some not very nice pitches on some Club Sites, (shady, muddy, very sloping etc…..) it might be interesting what the Club might do if someone turns up for a fornight’s stay, and ends up paying a lot of money for less than good conditions. I suppose moving might be an option, but that’s a day wasted for some, as it can take some folks hours to pack away and then re pitch from what we have observed. Bit easier with an MH. There are certain pitches, on certain Sites we would rather go elsewhere to be honest. But I would want my money back. 

Amesford replied on 11/01/2022 12:13

Posted on 11/01/2022 12:04 by cyberyacht

Rabbits do not poo on gravel then? I wonder if this trait has been studied by David Attenborough.

Posted on 11/01/2022 12:13

Not sure about that but they do eat their own poo 

SteveL replied on 11/01/2022 12:19

Posted on 11/01/2022 12:19

Thanks for posting that info PD. It seems a very sensible resolution. I wonder if they had it in mind all along, or was it brought on by comments on here and other social media? 

Arch replied on 11/01/2022 12:33

Posted on 11/01/2022 12:09 by Takethedogalong

I think only a reasonable knowledge of a Club Site and booking an actual pitch would give you that Nav. Unlikely to happen at the moment, given how busy Club Sites are in the Summer months.
We had the choice of two pitches when we arrived at Marazion last September. I wouldn’t have wanted to spend a week on either given that both were a pronounced slope with exposed tree roots and shaded for majority of the day. We dropped very lucky as I found another empty pitch, with no MH marker on it, and claimed that. (The German visitor had departed a day early and hadn’t let reception know). As it turned out, we had one of the best pitches on the Site for us, so had a happy week.

Given that there are some not very nice pitches on some Club Sites, (shady, muddy, very sloping etc…..) it might be interesting what the Club might do if someone turns up for a fornight’s stay, and ends up paying a lot of money for less than good conditions. I suppose moving might be an option, but that’s a day wasted for some, as it can take some folks hours to pack away and then re pitch from what we have observed. Bit easier with an MH. There are certain pitches, on certain Sites we would rather go elsewhere to be honest. But I would want my money back. 

Posted on 11/01/2022 12:33

There are a number of sites Marazion included that have pitches that I would deem totally unsuitable for a holiday, if that was the only pitch left what are our actual rights I wonder, my plan is I would refuse the pitch and ask for an immediate refund I always pay by credit card so if refused  I would take photos of the pitch and put it in the hands of the card company I'd rather spend a night in a layby and look for somewhere else, but is there a minimum standard of pitch.

Luckily I've never been in that position.

Navigateur replied on 11/01/2022 12:57

Posted on 11/01/2022 12:57

 With a proper Ordnance Survey map (not the kiddies drawing now supplied by the Club) and good aerial photography I can be fairly sure before I see a site for real as to where about I want to be - or not!  Problem is the "dot-dash" mixture of pitch types in parts of some sites.  I can see it being very upsetting on a typical 10 to 12 day stay seeing a lovely pitch unoccupied but banned from my usage because it has been booked for a weekend.

SteveL replied on 11/01/2022 13:20

Posted on 11/01/2022 12:57 by Navigateur

 With a proper Ordnance Survey map (not the kiddies drawing now supplied by the Club) and good aerial photography I can be fairly sure before I see a site for real as to where about I want to be - or not!  Problem is the "dot-dash" mixture of pitch types in parts of some sites.  I can see it being very upsetting on a typical 10 to 12 day stay seeing a lovely pitch unoccupied but banned from my usage because it has been booked for a weekend.

Posted on 11/01/2022 13:20

I can see it being very upsetting on a typical 10 to 12 day stay seeing a lovely pitch unoccupied but banned from my usage because it has been booked for a weekend.

No pitch,  apart from the odd one set aside for someone who has requested easy access to the facilities, should be banned to you, if it’s within your selected pitch type. If that is HS awning and that unoccupied pitch is HS awning you are free to select it. Clearly if it’s another pitch type you would have to enquire re the possibility of switching. I can’t see anything very upsetting in that scenario.

young thomas replied on 11/01/2022 13:27

Posted on 11/01/2022 13:27

And Steves (correct) appraisal of the above situation is where the booking process change will seem 'confusing' to some...

currently, you don't choose a pitch type (other than SP or awning/non) so that, when you arrive you have a wide choice of all the std HS and grass pitches.

now, that choice (awning/non, grass/HS) has to be made at booking time and this will, inevitably, lead to a narrower choice on arrival....

swings and roundabouts...some will be delighted, some won't, some will be 'confused', some won't...

JVB66 replied on 11/01/2022 14:31

Posted on 11/01/2022 13:20 by SteveL

I can see it being very upsetting on a typical 10 to 12 day stay seeing a lovely pitch unoccupied but banned from my usage because it has been booked for a weekend.

No pitch,  apart from the odd one set aside for someone who has requested easy access to the facilities, should be banned to you, if it’s within your selected pitch type. If that is HS awning and that unoccupied pitch is HS awning you are free to select it. Clearly if it’s another pitch type you would have to enquire re the possibility of switching. I can’t see anything very upsetting in that scenario.

Posted on 11/01/2022 14:31

That is just the situations that arose with the trial of hardstand booking, hardstanding's ,having to be empty wating for a booked on that pitch arrival,

Those that think booking a specific pitch number is a good idea would also be thinking only of their own selves , not others that will arrive for two weeks and see an empty pitch 

It may possibly work? on very large sites ,but with the high volume of site users in the Uk on most sites it would be difficult to work

Even AD could not get on his booked pitch on a site "over there" when he arrived early? 

Unless people are willing to move once set up ? then the site staff on UK sites would I expect not be willing to let a booked pitch for any time that would overlap when it is required 

JollyKernow replied on 11/01/2022 14:47

Posted on 11/01/2022 12:19 by SteveL

Thanks for posting that info PD. It seems a very sensible resolution. I wonder if they had it in mind all along, or was it brought on by comments on here and other social media? 

Posted on 11/01/2022 14:47

 Afternoon

We were told how it would roll out in October Steve. Been hard for me  keeping schtum on here all that time!!

JK

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