New Site Booking System

DavidKlyne replied on 25/11/2021 11:54

Posted on 25/11/2021 11:54

The Club have released more details of the new Booking System here 

There are still finer details still to be arrived but the link (thanks Harry) sets out how the new system will work.

I have closed the previous thread on when we will get details of the new booking system and opened this one to allow comments specifically on the new system rather than discussing what they might be.

David

Rocky 2 buckets replied on 06/01/2022 14:46

Posted on 06/01/2022 14:31 by JVB66

Note stevals postundecided

Posted on 06/01/2022 14:46

JV, I didn’t post to stevals. I just thanked you for your reply🤷🏻‍♂️

borrowdale replied on 06/01/2022 17:06

Posted on 06/01/2022 17:06

So it's 20 days until your booking starts, you'd like to cancel but if you do you'll lose the deposit. Exactly the same as if you are cancelling on the first day of the booking (or just not turning up to the site).

But if you cancel you'll also lose the (however unlikely) opportunity to use the booking, which you've now paid at least £25 for.

i.e. there is now a significant disincentive to cancelling early once inside the 21 day window, as you are realising a potential loss, for no benefit in return.

 

Tinwheeler replied on 06/01/2022 17:15

Posted on 06/01/2022 17:15

Good point. Some may wonder whether to bother cancelling at all once within the 21 day band. Thus, the pitch may not go back on sale at all.

It's another detail the club needs to consider.

Cornersteady replied on 06/01/2022 17:42

Posted on 06/01/2022 17:15 by Tinwheeler

Good point. Some may wonder whether to bother cancelling at all once within the 21 day band. Thus, the pitch may not go back on sale at all.

It's another detail the club needs to consider.

Posted on 06/01/2022 17:42

+1

No shows may go up again for more availability in booking? That's a good deal?  

Tinwheeler replied on 06/01/2022 17:48

Posted on 06/01/2022 17:42 by Cornersteady

+1

No shows may go up again for more availability in booking? That's a good deal?  

Posted on 06/01/2022 17:48

Yes, the club said no shows went down when they previously dropped deposits. We shall see.

SteveL replied on 06/01/2022 18:44

Posted on 06/01/2022 18:44

Perhaps they need to make taking the balance just before arrival compulsory, as the C&CC have during covid. I don’t think many would risk getting the residual amount taken by being no shows. Even if they ultimately got  It returned.

replied on 06/01/2022 18:50

Posted on 06/01/2022 18:50

The user and all related content has been Deleted User

Tinwheeler replied on 06/01/2022 19:03

Posted on 06/01/2022 18:50 by

I think there is some wishful thinking going on here it defies belief that speculative booking will continue at its present rate. However even if people "no show " (as happens in every type of hospitality)at least the club will be have been paid for the first night at least.

Posted on 06/01/2022 19:03

Wishful thinking? Not on my part, David!

Who has said, or even suggested that, speculative booking will continue at the same rate as before? 

TandemTwo replied on 06/01/2022 19:25

Posted on 06/01/2022 18:50 by

I think there is some wishful thinking going on here it defies belief that speculative booking will continue at its present rate. However even if people "no show " (as happens in every type of hospitality)at least the club will be have been paid for the first night at least.

Posted on 06/01/2022 19:25

For anyone that has a spare few hundred quid  (£1300) will still speculatively book every weekend but the majority will now cancel giving 21 days notice instead of 3. I didn't mind 3 days notice, I often pick up late cancellations. Sadly, a large number will now not bother to cancel if it is not in their interest to so, so the rationale of freeing up pitches falls away.

This new system is counter productive. It benefits no one in the long run. How much has the new system cost? How much each year is the Club contracted to pay to the software supplier? What cost in internal administration on this heavily reliant system, on a permanent yearly basis? All of this out of our subscriptions.

Then, the C&CC now no longer need to make their offer more attractive than the C&MC in order to compete. An equal playing field between the CCC, the C&MC and all commercial sites is now planned. So prices go up across the sector. Who looses? You and me.  The one thing, *one thing*,  that set the C&CC apart and gave it it's USP was the current booking system. An USP. Selling the USP on some accountant's recommendation as an easy way to raise a free loan is the worst decision this Club has made (since the change in logo IMO).

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