New Booking System

There seems to be umpteen bodies available to answer TP, Jamie, Steve, Jess Catrina etc doesn't say much for how the Club appreciates members on here when they cannot be bothered to post on a forum used in the majority by members. If they are concerned about the answers and the debates they may be dragged into then the least they could do is to keep us informed via a read only thread.

peedee

Some time ago it was posted on CT that the sites directory) handbook may be only available in line!? rather than as now available to all members

As posted and it seems as is by site staff   the other club at EGH

It should now have to be expanded with quite a few pages needed to explain in plain English rather than IT speak of how to use this new booking system and als the amount of it seems "workrounds?" what ever they are  ?to make some sense for it seems most members of how to use it 

Ps I have been advised today that the lack of midweek discounts is to be replaced by a system whereby prices for the sites will be similar to that of the CCCs on a rolling? date system?

C&CC operate dynamic pricing, JV.

As I posted "similar"

My apology if I misunderstood but I don’t see the similarity between "rolling? date system" and the (mainly) demand led dynamic pricing system🤷🏻‍♂️

Dynamic pricing will set the cat amongst the pigeons😁 Someone on the next pitch staying for much less than you?  (That’s if they do it properly, and fill the leftover pitches)

As others have said, the club seems to be replying to comments on social media sites such as Trust Pilot - albeit with 'standard answers'.  One of these being that a survey went out to 100,000 members and that bringing back deposits was 'deemed favourable'.. Similar comments are on the club's Q&A pages.

Has anyone got a copy of that survey that was sent out and just how it was worded?  Did it mention not only bringing in deposits but also linking that to an increase of notice period from 3 days to 3 weeks? 

I don’t think there was ever a survey. I think it was a lot of moans and groans around how awkward it was to get a full week at a tiny number of sites because a huge number were so called block booking then cancelling late, and from this the Club devised this new booking and deposits scheme. They might have extrapolated a few thoughts from various user groups, but these remain a mystery as to who they are/were, and let’s face it, would anyone sane put their head above the parapet and shout “yes, this is what I envisaged!” (early days yet, but possible months left of trying to make the booking scheme work properly)

Its a win, win, for the Club all round. Sneaky little price increase on hardstandings, lots of lovely lolly swelling the coffers via deposits, all sorts of small print cancellation terms and conditions that may or may not get your deposit back, and there are probably still enough trusting innocents out there wanting to join, to negate those current Members not renewing!

That’s a cynic’s view of course, but the Club will sell rose tinted specs at some point…….🤭

I am very surprised they are not selling cancellation insurance!

I did not expect you to?