Posted on 14/09/2022 09:31
Good morning. We sincerely apologise for the inconvenience being caused with the implementation of our new booking system. Members and guests are able to make bookings through the new system however this is not the complete experience we have designed.
Please be assured our IT and Technical Teams are working extremely hard to resolve all of the issues as soon as possible.
2 people like this
Posted on 18/09/2022 11:50
Yes the star grading bit is empty although it doesn't mean a lot even when working, the reviews give the reason behind the grading. Unless you know exactly which site you want all these extra diversions must be dragging on the allocated 20min booking time as people trawl through the pages.
Posted on 18/09/2022 11:36 by peedeeI’ve just noticed there does seem to be a link, but it is empty. If you touch on the stars below the price a dialogue box opens on the right saying there are currently no reviews.
Hmmm, thanks, that looks like that may be coming down the line Steve but what about directions?
peedee
Posted on 18/09/2022 11:50 by brueYes the star grading bit is empty although it doesn't mean a lot even when working, the reviews give the reason behind the grading. Unless you know exactly which site you want all these extra diversions must be dragging on the allocated 20min booking time as people trawl through the pages.
Posted on 18/09/2022 13:54
Just a little update. On my desktop pc running windows 11 I cannot view my bookings but, on my laptop, running windows 10 its possible to view the bookings.
Have they not tested the system on windows 11? and are just concentrating on Windows 10. Most new systems come shipped with windows 11 now so in the future when Microsoft stops supporting Version 10 there's going to be more disruption.
No forward thinking applied
Posted on 18/09/2022 14:25
I'm now using my new chrome book which is a Google operating system, Chrome OS., everything is working at a better speed. I did a CL search in my home county and after several goes I managed to see things more clearly. However it needed several attempts and I don't consider the search facility to be easy. It really revolves around clicking on the map rather a lot. I like maps but not to this extent!!
The system has improved on my laptop Windows 10 and my Android 12 phone over the last few days.
Posted on 18/09/2022 09:01 by eurortravellerBrue, it’s easy to get site reviews. Use Google.
For Club site Google CAMC plus name of site -for example CAMC Chatsworth.
For CLs Google CAMC Plus name of nearest town - for example CAMC Liskeard
Posted on 18/09/2022 09:18 by brueYes I know how to see reviews I'm just pointing out the anomaly on the new booking system. I think we've both directed people in the right direction and it's useful for others to read your comments. Thanks.
Posted on 18/09/2022 21:50
I like to ask if there was any pre testing by a members user group which would be the standard way to go with such a mag or overall and if not why not. I’ve been involved in many system upgrades and always had testing groups it’s pretty standard practice so what happened here
3 people like this
Rowena
Trailertenter