New Booking System

Rowena replied on 14/09/2022 09:31

Posted on 14/09/2022 09:31

Good morning. We sincerely apologise for the inconvenience being caused with the implementation of our new booking system. Members and guests are able to make bookings through the new system however this is not the complete experience we have designed. 

Please be assured our IT and Technical Teams are working extremely hard to resolve all of the issues as soon as possible.

paulmold replied on 09/01/2023 12:32

Posted on 09/01/2023 12:32

I've just found a commercial site  (mainly statics but with a tourer area ) with swimming pool, cafe , just yards from beach , over coronation weekend, with electric,  5 nights for £95. 

replied on 09/01/2023 12:38

Posted on 09/01/2023 12:38

Content has been removed.

paulmold replied on 09/01/2023 12:50

Posted on 09/01/2023 12:32 by paulmold

I've just found a commercial site  (mainly statics but with a tourer area ) with swimming pool, cafe , just yards from beach , over coronation weekend, with electric,  5 nights for £95. 

Posted on 09/01/2023 12:50

There is of course a 'but'. Deposit £50 and balance 6 weeks before arrival.. 

Fozzie replied on 09/01/2023 14:11

Posted on 09/01/2023 10:53 by SteveL

There nothing wrong with the template YT. It shows the lowest prices for each pitch type for the month in view. Grass / non EHU are not available in the cheaper part of the month.

Posted on 09/01/2023 14:11

SteveL

Thanks for the explanation,at least this explains why I did not get the same results with Winchester Morn Hill.

You just wonder how the new website is showing a price for a grass pitch when technically it is not available for the dates I requested.

Fozzie replied on 09/01/2023 14:16

Posted on 09/01/2023 10:58 by brue

I don't want to take this off thread but as far as Black Knowl is concerned just over the road is the Camping in the Forest site Aldridge Hill, a much cheaper and relaxed alternative if you can manage without EHU etc. There is choice out there. smile

Posted on 09/01/2023 14:16

Thanks Brue

It was Roundhill actually,that would be  my preferred choice,but when you go onto their web site it states something like "waiting for a new operator to be announced for these sites". Cannot remember exact words!

brue replied on 09/01/2023 14:20

Posted on 09/01/2023 14:20

Yes as Steve pointed our there are problems at the moment with Camping in the Forest bookings. 

Takethedogalong replied on 09/01/2023 15:13

Posted on 09/01/2023 10:47 by brue

Sorry to hear you haven't been well David, at least you will have time to cancel and hopefully get away another time.

I don't think TDA intended any mischief in her comments.

All our bookings will no doubt be made in the hope we can travel. 

Posted on 09/01/2023 15:13

No idea of any of removed comments after mine AD, but mine did have a smiley attached, so nothing nasty intended🤷‍♀️ 

DavidKlyne replied on 09/01/2023 15:40

Posted on 09/01/2023 12:32 by paulmold

I've just found a commercial site  (mainly statics but with a tourer area ) with swimming pool, cafe , just yards from beach , over coronation weekend, with electric,  5 nights for £95. 

Posted on 09/01/2023 15:40

 I wonder if they have realised that it is a Bank Holiday on the Monday? Seems good value but without knowing the site its difficult to make a comparison. Your other point about a deposit and paying six weeks before you arrive does actual show the new Club system in a good light. It's the one thing I don't like about commercial sites is this insistence that you have to pay in full so far in advance, perfectly happy with a reasonable deposit but had my fingers burnt last year.

David

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