Posted on 14/09/2022 09:31
Good morning. We sincerely apologise for the inconvenience being caused with the implementation of our new booking system. Members and guests are able to make bookings through the new system however this is not the complete experience we have designed.
Please be assured our IT and Technical Teams are working extremely hard to resolve all of the issues as soon as possible.
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Posted on 30/12/2022 10:32
There are still negative reviews trickling in via TP daily. Lots of folks will be trying to book for next year, and it might be their first encounter with this new booking system, which might come as a bit of a shock for some in terms of using it compared with the ease of the previous system.
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Posted on 03/01/2023 13:51
It sounds like the 'testing' (can't really be the right word, can it?) was done in very favourable conditions...good strong signal (probably decent wifi and not a crappy countryside mobile signal) and PC/tablet/phone of popular denomination with recent OS and plenty of local device storage.
put the app on an older device or one a few versions behind the curve (bleeding edge) and throw in a slow signal and we have a poor recipe for success...👎
Posted on 22/12/2022 10:20 by peedeeThe type of browser you are using can also have an impact. Some browsers work much quicker than others.
As an example I have just been trying to read or download the latest Club magazines. Using Firefox is absolutely useless, stop my desktop dead in its tracks. I tried it with Edge and it works fine quite quick as well.
peedee
Posted on 28/12/2022 07:29 by ScreenName5896190484Went on the system yesterday to book a site. Started with price of £23 a night, started filling in details and it jumped to £28, after finished all details had jumped to £34.
What a mess.
Posted on 04/01/2023 18:24
...but I suspect you knew where you wanted to go and when...probably linking up a tour perhaps?
I think that this (these) type of bookings are certainly doable, it's the searches where folk want the system to suggest possible sites in an area or at a specific period where the hitches begin...
Posted on 04/01/2023 18:24 by young thomas...but I suspect you knew where you wanted to go and when...probably linking up a tour perhaps?
I think that this (these) type of bookings are certainly doable, it's the searches where folk want the system to suggest possible sites in an area or at a specific period where the hitches begin...
Posted on 04/01/2023 19:17
No not all at.
I've just been looking at finding some site in Norfolk for this October. Click on location not site, start to type in your location (in this case select Norfolk UK after you've typed in a few letters, then enter in your chosen dates and filter for UK club sites if required. Straight forward and easy and done in under a minute I would say?
As you can see from the cropped screenshot it will show you all the sites and even when a site is full. I suppose the only two niggles are typing in UK and full could mean closed as it does in this instance, but once you've done it once one knows they are there.
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Rowena
Trailertenter