Posted on 14/09/2022 09:31
Good morning. We sincerely apologise for the inconvenience being caused with the implementation of our new booking system. Members and guests are able to make bookings through the new system however this is not the complete experience we have designed.
Please be assured our IT and Technical Teams are working extremely hard to resolve all of the issues as soon as possible.
2 people like this
Posted on 16/10/2022 14:24 by peedeeFor someone who largely uses CLs your complaining an awaful lot about the deposit system and T&C TTDA.
peedee
Posted on 16/10/2022 16:10
Good job some are looking at the new system t&C's as all to often we have some who have not and complain afterwards🤔
You seem to be one of the very few who is into IT enough to it seems find workrounds as a hobby rather than actually use club sites,and the problems most are experiencing 🥱
Posted on 16/10/2022 15:55 by peedeeIf posters don't indicate what devices and software they are using, it is very difficult to appreciate their problems. I have a variety of devices, some quiet old but not Apple, and I can get by on all but a smart phone where the App they have released, currently version 1.03, does not sit well on small screen devices. It is a real struggle to use on a phone and the App is not nearly so good as the old one.
peedee
Posted on 16/10/2022 16:10 by JVB66Good job some are looking at the new system t&C's as all to often we have some who have not and complain afterwards🤔
You seem to be one of the very few who is into IT enough to it seems find workrounds as a hobby rather than actually use club sites,and the problems most are experiencing 🥱
Posted on 16/10/2022 16:31 byI doubt that the volume of "after" complaints will reduce if the T's&C's are not easily understood. There could be just as many or even more, misunderstandings and arguments. However, if you have ticked the box saying you have read, understood and agreed them you will be able to assist and advise 😉.
Posted on 16/10/2022 20:03
I have just spent nearly one hour trying to book any site in December. The list after filtering showed sites that were not even open or not available on my preferred dates. The old system worked without complication or issue. This current set up is not good. Did any actual caravanners test the booking process before pushing it out on the club members?
6 people like this
Posted on 14/09/2022 09:31 by RowenaGood morning. We sincerely apologise for the inconvenience being caused with the implementation of our new booking system. Members and guests are able to make bookings through the new system however this is not the complete experience we have designed.
Please be assured our IT and Technical Teams are working extremely hard to resolve all of the issues as soon as possible.
😁🤔
Rowena
Trailertenter