New Booking System

Rowena replied on 14/09/2022 09:31

Posted on 14/09/2022 09:31

Good morning. We sincerely apologise for the inconvenience being caused with the implementation of our new booking system. Members and guests are able to make bookings through the new system however this is not the complete experience we have designed. 

Please be assured our IT and Technical Teams are working extremely hard to resolve all of the issues as soon as possible.

Tinwheeler replied on 09/10/2022 16:36

Posted on 09/10/2022 14:31 by peedee

the continuing moaning on here is getting boring.

Getting? It is boring.

peedee

Posted on 09/10/2022 16:36

Yes, it is boring but necessarily so and, equally, seeing posts by one or two deniers proclaiming that it works for them is galling and unhelpful to those who are having problems. 😣

Whatever the ins and outs of the system difficulties, nothing excuses the complete ineptitude of launching the booking system in this state.

GEandGJE replied on 09/10/2022 16:58

Posted on 09/10/2022 15:59 by Arch

Simple answer don't read it, as for everyone else keep on complaining/moaning it's a recognised form of protest.

Posted on 09/10/2022 16:58

A recognised form of protest by those protesting but not by the club it seems.

Navigateur replied on 09/10/2022 17:43

Posted on 09/10/2022 17:43

If there is anyone working in IT trying to figure out what has gone wrong with implementing the booking system (rather than the policy disaster to have a change) they will get as much understanding from reports of what DOES work for some people as from the reports of what doesn't, or works slow. In this amount of chaos, any pieces that fit together will be helpful.

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