Exploiting the members

layton1837 replied on 21/01/2022 09:20

Posted on 21/01/2022 09:20

Why is it necessary for the club sites to seek excessive profits on  school holidays. My son has booked a pitch at Brecon beacon site for the Easter holidays. Cost per night for 2 adults and 1 child  £37.80 per night. The following week it would have been £ 27.95. What extra costs does the running of the site between the 2 weeks. .Nothing just exploiting the members because of the school holidays. Yet another excuse to make more money from the members when we already pay a membership fee.

Rufs replied on 23/01/2022 15:13

Posted on 23/01/2022 14:48 by JVB66

It is our own responsibility ,and good there will be a dedicated line of communication? But as said before, the 21 day cancellation is ok by us, but the present system without deposits is at this time what attracts many older members as the recent post and us  ,,,was the USP that this club had over and above most other pitch providors,in the UK, 

Posted on 23/01/2022 15:13

cant be bothered to trawl back thru all these posts so apologise if this has been suggested before but here goes

i know after 50 years of membership you get free club membership, but what if the club should offer some sort of loyalty bonus for long serving members, based on length of membership and e.g. number of sites on site per annum

This could be a monetary reward so e.g. if you stayed on site for 30 nights in one year and you had been a member for 40 years, the club could credit you with say £100 to be spent on any upcoming visits, this amount could be variable dependant up length of membership/number of nights per annum on site.

As a safety net for the club they could cap the monetary amount at say £150

 this money used in conjuction with the current mid week discounts etc could represent a good saving and as  those that would benefit would be a lot of OAP's it could be a win win situation. 

Just a thought !!!!

 

JVB66 replied on 23/01/2022 15:14

Posted on 23/01/2022 15:09 by Cornersteady

but that is history now, or will be for anyone making a booking form April.

Time to move on. 

Posted on 23/01/2022 15:14

Is it? or as JK has posted recently this website is being looked at still for input,    as I have been told so in the past ,it was still being tweeked ,when it was realised that something had not been thought about

With the new system being possibly introduced in April ,there should by now be a lot more up front information about it than what has so far been,  or is it like the Walls ice cream logo and new name ,,,,treat the members like mushrooms

 

Tinwheeler replied on 23/01/2022 15:22

Posted on 23/01/2022 15:13 by Rufs

cant be bothered to trawl back thru all these posts so apologise if this has been suggested before but here goes

i know after 50 years of membership you get free club membership, but what if the club should offer some sort of loyalty bonus for long serving members, based on length of membership and e.g. number of sites on site per annum

This could be a monetary reward so e.g. if you stayed on site for 30 nights in one year and you had been a member for 40 years, the club could credit you with say £100 to be spent on any upcoming visits, this amount could be variable dependant up length of membership/number of nights per annum on site.

As a safety net for the club they could cap the monetary amount at say £150

 this money used in conjuction with the current mid week discounts etc could represent a good saving and as  those that would benefit would be a lot of OAP's it could be a win win situation. 

Just a thought !!!!

 

Posted on 23/01/2022 15:22

Think about it, Rufs, and ask yourself who would pay for the 'free' stays. The answer is you and I and every other member by way of increased membership and/or pitch fees.

Elsewhere it's been commented on that we are the lucky generation and future oldies will not be in our furtunate position. Others say families are the ones who need financial help by way of reduced fees in school holidays.

In short, no, I don’t agree with your suggestion.

Rufs replied on 23/01/2022 15:28

Posted on 23/01/2022 15:22 by Tinwheeler

Think about it, Rufs, and ask yourself who would pay for the 'free' stays. The answer is you and I and every other member by way of increased membership and/or pitch fees.

Elsewhere it's been commented on that we are the lucky generation and future oldies will not be in our furtunate position. Others say families are the ones who need financial help by way of reduced fees in school holidays.

In short, no, I don’t agree with your suggestion.

Posted on 23/01/2022 15:28

as i said just a thought, loyalty schemes based on a similar formula are in operation, it might just encourage the older end to get out more and increase occupancy, which increases revenue, i know is pretty good just now, but dont believe all the figures, i stayed on 2 club sites last year, popular sites, in September and 1 was only 50 pct full.

Cornersteady replied on 23/01/2022 15:31

Posted on 23/01/2022 15:14 by JVB66

Is it? or as JK has posted recently this website is being looked at still for input,    as I have been told so in the past ,it was still being tweeked ,when it was realised that something had not been thought about

With the new system being possibly introduced in April ,there should by now be a lot more up front information about it than what has so far been,  or is it like the Walls ice cream logo and new name ,,,,treat the members like mushrooms

 

Posted on 23/01/2022 15:31

Well I was replying to your post about how the current system was a USP with its no deposit and cancellation rule:

but the present system without deposits is at this time what attracts many older members as the recent post and us ,,,was the USP that this club had over and above most other pitch providors,in the UK,

Maybe a few minor changes but it's happening, deposits and the new cancellation period are in. Maybe the club will do a U turn and bring the good old days back but I doubt it.

Lots of information on the FAQs if anyone is interested. 

JVB66 replied on 23/01/2022 15:31

Posted on 23/01/2022 15:10 by Tinwheeler

We're all in the same boat, JV, and it’s no good beating ourselves up about what was but is no more.

I don’t believe the club should make special arrangements to pander to older people and the new booking terms, as far as known, are much more generous than most holiday providers. It’s for each of us to work with and around the T&Cs and, as I’ve said many times over the years, not for the club to adjust to an individual's personal circumstances. As you said yourself, it is our own responsibility so now we must go with the flow.

Posted on 23/01/2022 15:31

 Except as others have posted on not just this website , the USP that has been thrown away, and especially for as also posted the growing older population and as a recent poster said is it now worth booking with this club,

We use FM a lot all year , and it is very noticeable the age of those who keep the site viable especially off peak and this time of year, ,those as my OH now ;really appreciate what this clubs present  USP can mean to keep being able to get away,

If you have kept up to date we had to cancel a site from Friday just past because we had a phone call for a hospital appointment   tomorrow we were originally going to FM today

JK mentioned the dedicated? line to discuss deposits? at our age we want less stress not more 

Cornersteady replied on 23/01/2022 15:38

Posted on 23/01/2022 15:31 by JVB66

 Except as others have posted on not just this website , the USP that has been thrown away, and especially for as also posted the growing older population and as a recent poster said is it now worth booking with this club,

We use FM a lot all year , and it is very noticeable the age of those who keep the site viable ,and those as my OH now ;really appreciate what this clubs present  USP can mean to keep being able to get away,

JK mentioned the dedicated? line to discuss deposits? at our age we want less stress not more 

Posted on 23/01/2022 15:38

No what he said was:

There will be a dedicated line of communication for members to discuss with a member of head office staff who think they should get their deposit back

So you're saying that FM is not viable as it is only kept afloat by people of your own age? is that correct? 

If you want to discuss possible changes and feedback to the new system that is great but to go over the old system? Move on JVB.

JVB66 replied on 23/01/2022 15:39

Posted on 23/01/2022 15:31 by Cornersteady

Well I was replying to your post about how the current system was a USP with its no deposit and cancellation rule:

but the present system without deposits is at this time what attracts many older members as the recent post and us ,,,was the USP that this club had over and above most other pitch providors,in the UK,

Maybe a few minor changes but it's happening, deposits and the new cancellation period are in. Maybe the club will do a U turn and bring the good old days back but I doubt it.

Lots of information on the FAQs if anyone is interested. 

Posted on 23/01/2022 15:39

I have looked at the FAQs no mention of what many have it seems older members spoken about?

JVB66 replied on 23/01/2022 15:45

Posted on 23/01/2022 15:45

I would have thought that the old system when comparing it with what is planned,  needed a lot more discussion than the club it seems wants  as the lack of communication , when it was first in the blue sky thinking stages seems to prove

All the add costs and administrative costs this new system  to be included when looking at site price rises

As mentioned previously not just by me ,all that was needed to as we have been told to stop the large? amount of short notice cancelations was to extend , as has been done with the deposits system was to extend the 72hrs to 21days cancelation period

Takethedogalong replied on 23/01/2022 15:48

Posted on 23/01/2022 15:48

April is going to come as a huge shock all round really. More folks will be out discovering what the new prices are, the VAT relief ends, and then, if all is ready, the deposit scheme kicks in. So, a year of changes. We made the most of the VAT relief, made a big difference to a Club stay. We book late, if we book at all, so we will cope.

But prices have rocketed this last year. Most of CLs have also increased prices, £20 is now more the norm.

 

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