Early arrivals - action at last?

Tinwheeler replied on 03/09/2022 12:51

Posted on 03/09/2022 12:51

I’ve said several times when we’ve discussed the issue of early arrivals that, in my opinion, the only effective way to deal with recalcitrant 'offenders' is to apply membership sanctions.

I’ve been reading elsewhere of a CAMC member who, it’s reported, has had his club membership suspended by the Site Manager due to arriving early at Hillhead and refusing to leave despite being requested to do so by that Site Manager.

In this case it seems to have been the member's own lack of planning and forethought which resulted in his early arrival so it’s not a case of there being any extenuating circumstances.

Obviously only one side of the story is given and we need to keep open minds but, if this is factual, it would appear that the club is using its teeth in an effort to enforce the no arrivals before 1300 rule. Perhaps this is what is needed to get the message across.

SteveL replied on 05/09/2022 09:24

Posted on 05/09/2022 09:24

I don’t have a great deal of sympathy with the person who had their membership suspended. From the post that LLM copied, they were clearly aware of the 1pm Arrival, yet still arrived significantly early. However, I do think the club could have been a lot clearer on the penalty for this. Every communication I have seen from the CAMC, including the ones on the back of the toilet doors contains the word MAY, as in May be requested to leave and return later. Such diplomatic language is only going to be treated one way, a minority will still chance their hand. Why not just put WILL be asked to leave, which shouldn’t leave an element of doubt in anyones mind as to what will happen.

brue replied on 05/09/2022 10:06

Posted on 04/09/2022 16:49 by JVB66

The two ccc sites we have used do not turn early arrivals away but  do not book them in untill 1300 which they have been doing for several years?

Posted on 05/09/2022 10:06

There are often small queues at C&Cc sites but members know the site offices are closed till 1pm and there are notices displayed to that effect. You also know you'll be on the type of pitch you've booked and everything is paid for in advance. It's a policy that they have adhered to for a long time. I'm sure they'd go out and manage potential problems if access is impeded in any way but if not I've never seen anyone turned away  There are always specific traffic management circumstances that can occur on any camp site.

I think somewhere like Hillhead was designed with arrival lanes to improve local access. The alternative is a challenging route down to the Kingswear ferry and steam train station, very steep, with a narrow one way system just before the final ferry approach on a hairpin loop called the Banjo were buses from Torbay pull in to pick up passengers. Think Porlock Hill in a slightly busier area. Of course you could go down to the other ferry and be equally stumped or back into the throngs of Torbay.

By the way I don't think people will get the message by this draconian turning away approach, driving a van into an unknown area for some is not an exact science and can be stressful in the best of circumstances so being able to wait gives some leeway. The club should clearly state it's intentions if this practice is to continue because there's no such thing as the perfectly timed arrival in an area like Torbay and  safe alternatives could be given. Unfortunately rocket science doesn't apply in holiday areas and you're more likely to face delays, getting to a site early is often a surprise, faced with eviction this will now add to the joy of motoring skills but do not go down to the Banjo! smile

 

JVB66 replied on 05/09/2022 10:28

Posted on 05/09/2022 10:06 by brue

There are often small queues at C&Cc sites but members know the site offices are closed till 1pm and there are notices displayed to that effect. You also know you'll be on the type of pitch you've booked and everything is paid for in advance. It's a policy that they have adhered to for a long time. I'm sure they'd go out and manage potential problems if access is impeded in any way but if not I've never seen anyone turned away  There are always specific traffic management circumstances that can occur on any camp site.

I think somewhere like Hillhead was designed with arrival lanes to improve local access. The alternative is a challenging route down to the Kingswear ferry and steam train station, very steep, with a narrow one way system just before the final ferry approach on a hairpin loop called the Banjo were buses from Torbay pull in to pick up passengers. Think Porlock Hill in a slightly busier area. Of course you could go down to the other ferry and be equally stumped.

By the way I don't think people will get the message by this draconian turning away approach, driving a van into an unknown area for some is not an exact science and can be stressful in the best of circumstances so being able to wait gives some leeway. The club should clearly state it's intentions if this practice is to continue because there's no such thing as the perfectly timed arrival in an area like Torbay and  safe alternatives could be given. Unfortunately rocket science doesn't apply in holiday areas and you're more likely to face delays, getting to a site early is often a surprise, faced with eviction this will now add to the joy of motoring skills but do not go down to the Banjo! smile

 

Posted on 05/09/2022 10:28

It is called common sense which as far as this club is concerned. does not tick the box as per the 1300 arrival times

As you posted no real thought seems to have gone into the situations as your post, the member who arrived at Hillhead (although not sure how accurate his stated arrival time was)

The main problem seems to be those who make the decisions these days according to some staff members is that they do not use LVs so have not any real experience to make such a draconian rule. 

Ps the queue I saw  at Sandringham ccc site before 1300  was out on to the estate road even blocking some departures

GEandGJE replied on 05/09/2022 12:25

Posted on 05/09/2022 10:28 by JVB66

It is called common sense which as far as this club is concerned. does not tick the box as per the 1300 arrival times

As you posted no real thought seems to have gone into the situations as your post, the member who arrived at Hillhead (although not sure how accurate his stated arrival time was)

The main problem seems to be those who make the decisions these days according to some staff members is that they do not use LVs so have not any real experience to make such a draconian rule. 

Ps the queue I saw  at Sandringham ccc site before 1300  was out on to the estate road even blocking some departures

Posted on 05/09/2022 12:25

I'm afraid JVB that I have to disagree with you that common sense should replace club rules. Common sense is sound and practical judgement displayed by the majority of people which means to the two extremes one will include the Tick Box people you regularly mention and at the other end will include the people who will expect tobe admitted to a club site at any time.

Imagine having to write the section of Arrival Times for the website to include common sense.

JVB66 replied on 05/09/2022 12:57

Posted on 05/09/2022 12:25 by GEandGJE

I'm afraid JVB that I have to disagree with you that common sense should replace club rules. Common sense is sound and practical judgement displayed by the majority of people which means to the two extremes one will include the Tick Box people you regularly mention and at the other end will include the people who will expect tobe admitted to a club site at any time.

Imagine having to write the section of Arrival Times for the website to include common sense.

Posted on 05/09/2022 12:57

We are not talking about members as we all know as in all cercumstaces some will try to push bounderies (although all site staff are)but from a dictat that seems has been given to all club run sites that arrivals to be refused. entry to sites before the 1300 earliest arrival time and told to return at 1300 or later

The member as per this thread according to him? arrived at a site 15mins early that has ample space for arrivals after a journey that we have also done on several  occasions and it can be an absolute. nightmare at that time of year especially after Newton Abbot ,even after the relief road was opened

That is where common.sense  by the site staff should have been exercised instead of it not ticking a box so it must not happen

It seems we are not talking very early. and by the time the member had manovered out of the site it would have been not very. short of 1300 and if as expected it would have been after 1300 that he had got back

Cornersteady replied on 05/09/2022 13:03

Posted on 05/09/2022 09:24 by SteveL

I don’t have a great deal of sympathy with the person who had their membership suspended. From the post that LLM copied, they were clearly aware of the 1pm Arrival, yet still arrived significantly early. However, I do think the club could have been a lot clearer on the penalty for this. Every communication I have seen from the CAMC, including the ones on the back of the toilet doors contains the word MAY, as in May be requested to leave and return later. Such diplomatic language is only going to be treated one way, a minority will still chance their hand. Why not just put WILL be asked to leave, which shouldn’t leave an element of doubt in anyones mind as to what will happen.

Posted on 05/09/2022 13:03

But was the suspension for arriving early? I would say not. They were asked to leave, not once but twice before the SM said their booking was cancelled and membership suspended.  

GEandGJE replied on 05/09/2022 13:25

Posted on 05/09/2022 12:57 by JVB66

We are not talking about members as we all know as in all cercumstaces some will try to push bounderies (although all site staff are)but from a dictat that seems has been given to all club run sites that arrivals to be refused. entry to sites before the 1300 earliest arrival time and told to return at 1300 or later

The member as per this thread according to him? arrived at a site 15mins early that has ample space for arrivals after a journey that we have also done on several  occasions and it can be an absolute. nightmare at that time of year especially after Newton Abbot ,even after the relief road was opened

That is where common.sense  by the site staff should have been exercised instead of it not ticking a box so it must not happen

It seems we are not talking very early. and by the time the member had manovered out of the site it would have been not very. short of 1300 and if as expected it would have been after 1300 that he had got back

Posted on 05/09/2022 13:25

JVB you seem fixated on this particular journey. We have only heard one side of this story and I for one do not want wardens having to justify themselves on CT. I would question the members motive for 1. Writing the post, were they looking for sympathy and 2. Why not put it on CT  why use a different forum. Also in writing a post like that you will also put forward you story in the best light, what I found significant in the post was that the site manager was mentioned by gender but the two wardens were not, so is it possible the member was rude and disrespectful to a female member of staff and that is why the site manager supported his staff and that was why he was turned away and membership canceled and not just because he turned up early.

But as with most posts on this thread it is pure speculation.

SteveL replied on 05/09/2022 13:26

Posted on 05/09/2022 13:03 by Cornersteady

But was the suspension for arriving early? I would say not. They were asked to leave, not once but twice before the SM said their booking was cancelled and membership suspended.  

Posted on 05/09/2022 13:26

I didn’t word it very well CS, I realise that. My point was really that there would be less chance of folk still arriving early if the club came straight out and said you WILL be asked to leave, rather than the weak MAY that they have employed. That to me implies that a degree of discretion might be forthcoming and encourages a few to take the risk.

JVB66 replied on 05/09/2022 14:03

Posted on 05/09/2022 14:03

As I have also posted not all members are aware of this forum surprised

Every post on this thread is a guestimate as to the real reason?  and that is it seems not going to be updated

I am not fixated as you put  it but just trying to see both sides of what is a worrying approach to what is a very draconian. dictat to site staff without very much thought ,when members arrive at sites,,as very few have not ,a  slightly different time 

I am not condoning those who are just trying to push boundaries and I expect site staff have heard just about all excuses for being very early at a siteundecided

 

near Malvern Hills Club Campsite Member photo by Andrew Cole

Book a late escape

There's still availability at many popular UK Club campsites - find your perfect pitch today for a last minute trip!

Book now
Woman sitting in camping chair by Wastwater in the Lake District with her two dogs and picnic blanket

Follow us on Facebook

Follow the Caravan and Motorhome Club via our official Facebook page for latest news, holiday ideas, events, activities and special offers.

Photo of Wast Water, Lake District by Sue Peace
Visit Facebook