Clachan Arrival Trial.

That's interesting we did work with these systems and know the company you mentioned. It's taken a long time to refine developments for specific situations. They're not fail safe. It's a good idea to try these things but whether it actually improves the customer experience on a camp site remains to be seen. There are quite a few other factors involved in arriving at a camp site! 

“I don't see the local authority or the police being happy to allow outfits to queue on the road in view of the chaos it will cause to the local traffic. I fear the Caravan Club could be forced to abandon the trial early by the authorities.”

If you are  causing an obstruction on the road then it is a traffic offence. The police can then book you for the offence and you pays your fine. I don’t know if you can get penalty points or not, I dare say some one on here will know

Cause Vehicle to Be Left in a Dangerous Position (Endorsable)
CJS Offence Code: RT88508

Offence Wording: Cause Vehicle to Be Left in a Dangerous Position (Endorsable)

Contrary to section 22 of the Road Traffic Act 1988 and Schedule 2 of the Road Traffic Offenders Act 1988.

This offence carries a fine of £100 and three penalty points.

I thought I had not seen it, I know why now, not yet had my September magazine!

David

This is where the Membership comes in. It does seem a good idea, one that ultimately could benefit the majority of Members in various ways. So it needs Members to get on board with the trial, and not let desperation to get on at bang on 1pm jeopardise a road traffic incident. As with a lot of things the Club tries, it’s the selfish few that can determine how successful or not it’s going to be.

If the trial proves successful, then that’s the time to look at the possibility of another step forward and consider an earlier/later on-off times. Some Members are still struggling with getting used to the standard 1pm across all sites, so these types won’t compute too much information in one go.

We are off to a Club Site half hour from us shortly. We know we can’t access a pitch until 1pm, our aim will be to get there a bit later, once the desperate are in. If we could get in for 11am, that would suit us far better, but we are using a Club Site, and it’s no big deal, we will fill a couple of hours doing something else constructive. 

Again another post about how club sites should be run yet as you say you have no intention of using club sites again BB 

If there's a space, you can go in...the clock starts ticking and you pay for the time you're there, just like the car park ET mentions....and many, many others.

well it's not a car park though is it? It's a campsite with large outfits and caravans being towed, if there's a space and if there isn't? again this is where your recent lack of recent experience on large club sites lets you down BB, in peak sometimes there isn't. What happens if there isn't a space or not enough spaces? a MH might be able to turn around quickly but not a caravan outfit so a queue will form.

Bow wave...

you've used this before and of course that people according to you are some how forced to arrive early and cause it. It's quite simple one has agreed to abide by the T&C so stick to them. It is just selfish as you also posted and it appears that this is now coming to an end thanks to rigid enforcement by the wardens.

folk have mentioned many times that some sites, in other places... manned office all day

Again you're trying for some reason to bring in sites abroad and as been pointed out many times this is irrelevant and this is a thread about club sites and ANPR on club sites, also many comparable UK non club sites also have an afternoon arrival time many at 2pm (and departure by 11am). Again on many sites now and you would know if you had used them, or the ones I've used the office is closed mid morning till 1pm. 

the system knows the spaces

does it? How does it know you've left, I mean left for good? The system sees me going out at 11:15, have I left for or just going to the local shops or petrol? It won't know for sure till 12:00? 

Yes the club tries to do something you've pushed for yet when it does, still not enough in your eyes though? Yet for many that actually use club sites all is well it appears to me.

Just one observation. If someone leaves a site on their last day, let’s say at 9.30am, but aha, it’s a last minute shopping trip, they come back in at 10.30am to finish packing up, with their actual departure at 11.55am. (This could be us by the way, it’s been done by us certainly) is the ANPR clever enough to think, that’s a shopping trip, not a departure, so that pitch is not yet free? I better not let Mr Early in yet?🤷‍♀️

Dont forget, some Club Sites operate at full capacity at times, unlike the big sites overseas.

Whatever. There's certainly no pleasing you either, it seems.👎

The point is, the technology is there to continually improve the whole customer experience. Agreed, the process starts with ANPR, terrific, but my post (oh, and don't forget Steve also pointed it out yet doesn't get 'pulled up' by you in the way some other do...) along with Steve's (and DD, TG, WTG etc who've actually used this technology) showed how it can be built on to make further improvements to the 'entry' process which can only be driven once the technology is in place.

yes, baby steps, sort the ANPR first, but also review the benefits to the whole process that this can bring.

im neither happy nor unhappy the club is going down this route, merely interested in discussing how this new tech can underpin change that couldn't even be considered without the ANPR.

I've decided to use no CAMC sites moving forward which gives me about the same experience as you. Where are you on the happiness scale for APNR...

Not relevant, I guess.

Yes +1 I made that point above. 

And yes to the full capacity, seen it in action this year. In fact the SP (all 40+) on a site were full for two weekends in June, and 95% full on the first weekend in March! Not all left in a steady trickle. 

That doesn't sound like a good start to a holiday!? In the end if the customer experience isn't going to be good ie no-one around to help them as they arrive at a site I'm wondering if this really is the way forward. A good idea on paper maybe? Does it mean cameras will be needed on site too? It could be the thin end of the wedge for customers unfortunately. 

Looking at Google Earth there seems a reasonable amount of space in the reception area of the Clachan site because the main entrance is set some way into the site (assuming that is where they set up the new system?) It is only a small site so I doubt they get masses of people turning up at the same time given the roads in the area are hardy high speed! I think it will be much more of a challenge on sites like Moreton in Marsh and Ferry Meadows?

I will try and keep an eye on the reviews for this site as someone is bound to comment on their real life experience?

David