Why does it have to be so difficult to book.....

Posted on 14/02/2018 08:50 by Fisherman

Never found it a problem. Then I dont book in advance or have long stays. Will phone day or so before. If no one answers will look at an alternative.

Posted on 02/02/2018 17:55 by KjellNN

We are almost finished planning and booking a couple of trips this year and are using more CLs due to costs.

Some CLs have been really easy to book, we sent an e mail, they replied promptly, we  confirmed....job done.

But  a few seem  to want to make booking more difficult or complicated.

One gave an e mail for contact, and had a website, but insisted that we ring them to book, and wanted a 50% deposit, which was not mentioned at all in their details.

Another also gave an e mail for contact, but no website link.  They replied after a short delay saying  they had availability, but that to book we must either phone, when no deposit would be required, or book via their website, which would ask for a deposit.

 By the time they replied, we had found their website, but the booking system was not easy to understand so we had decided to wait for the reply to our e mail.

On another, the details on here said they had hardstandings, but turns out they do not, and we also noticed one which appeared to have all sorts of facilities but turned out to be a very basic site!

We are still waiting for one to reply to our e mail.

It is all rather frustrating!   

 

Posted on 10/04/2018 03:54 by

That's why I prefer to use club sites, Kj. This site at £14.50 per night is not much more in cost than most CLs.

Posted on 09/04/2018 10:43 by NicolaW

May I suggest if you email a CL you also add your phone number. 

I received an email last night regarding a 5 night booking for July and I duly replied only to have the email bounce back as undeliverable.  There is now no way for me to contact this person and I will probably be labelled as having not bothered to reply sadly.  If there was a phone number too I could call that as an alternative.

This is not the first time I've had my reply emails bounce back and it's very frustrating as I'm losing out on the booking, the member is not getting the dates they wanted where they wanted and is perhaps telling other people I don't reply to emails.

Please don't assume it's always the error of the CL owner

Nicola
www.skybarnfarm.co.uk
Telephone: 01522 681218
Email: enquiries@skybarnfarm.co.uk
Site 965, page 402 of the 2017/2018 Sites Directory
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