KjellNN replied on 02/02/2018 17:55
Posted on 02/02/2018 17:55
We are almost finished planning and booking a couple of trips this year and are using more CLs due to costs.
Some CLs have been really easy to book, we sent an e mail, they replied promptly, we confirmed....job done.
But a few seem to want to make booking more difficult or complicated.
One gave an e mail for contact, and had a website, but insisted that we ring them to book, and wanted a 50% deposit, which was not mentioned at all in their details.
Another also gave an e mail for contact, but no website link. They replied after a short delay saying they had availability, but that to book we must either phone, when no deposit would be required, or book via their website, which would ask for a deposit.
By the time they replied, we had found their website, but the booking system was not easy to understand so we had decided to wait for the reply to our e mail.
On another, the details on here said they had hardstandings, but turns out they do not, and we also noticed one which appeared to have all sorts of facilities but turned out to be a very basic site!
We are still waiting for one to reply to our e mail.
It is all rather frustrating! 
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KjellNN
Caravanner