Be careful what you say when you review a CL

replied on 18/12/2015 23:03

Posted on 18/12/2015 23:03

We stayed at the Gamekeeper's Cottage CL near Alsagers Bank in Staffordshire in August. It was in a lovely location with splendid views, and had EHU and water to all pitches. The price was also very reasonable for the facilities available. Yes there were some relatively minor access issues, including sloping approaches to the pitches, but not anything like as bad as one reviewer had said - and until then not something which most people had rated as a problem. As a result of his review, bookings collapsed to the point where - taking insurance into account - it was no longer viable for them to keep the CL open. It closed for good at the end of the season.

When posting reviews, please could you think carefully about the effect your review might have on future bookings. Try to concentrate on positive aspects where possible (in this case lovely location, great walks in the area, a five minute walk to an excellent pub, water points on all pitches) rather than get carried away with perceived issues with the CL. Sadly we will be unable to make a return visit to this CL.

XTB 907 replied on 19/12/2015 09:55

Posted on 19/12/2015 09:55

Kennine, whilst partly agreeing with your sentiments do you not think CLs that are a "credit to their owners"  deserve to be highlighted  so the owners hopefully  will see an increase in custom.

I quite agree that CL owners have no need to go down the route of providing showers etc, well cut grass (and electric!) will satisfy me anyday

replied on 19/12/2015 11:22

Posted on 19/12/2015 11:22

The one thing I would like to see changed though. I would make it mandatory for ALL operators to publish accurate pictures of their sites. I would also urge people to use google to look at the general location of any site. I see lots of reviews about noisey roads. As I say, use google.

You make an interesting point there. The CL was shown on the little map on the club web site in the wrong place - further down the lane than it actually was. Unsure where it was, I did some googling, and found a cottage rental site that had a picture of "Gamekeeper's Cottage", very close to where the CC web site said it was. Unfortunately this wasn't actually Gamekeeper's Cottage at all, and was also several hundred yards too far down the lane, and I wonder how somebody towing a caravan would have managed to turn round at that point. Google earth showed nothing where the actual CL was, and the OS map I had showed that there was a "colliery" there. It's a good job that the owner had a sign at the entrance!

EmilysDad replied on 19/12/2015 11:31

Posted on 19/12/2015 11:31

 ..... It's a good job that the owner had a sign at the entrance!

Which is what we all would've used before the digital age of sat-nags etc Cool

ocsid replied on 19/12/2015 13:02

Posted on 19/12/2015 13:02

They may be closed as Cls but like many others have they now moved on to Commercil Sites?

You might be right and can readily check that. However, if the business failed to attract enough vans for a CL to be viable then investing all the necessary money to become a commercial site seems a surprising venture.

Sadly we have lost countless CLs in our 30 + years of using them; the last thing we need is over stated criticism.

Rocky 2 buckets replied on 19/12/2015 13:35

Posted on 19/12/2015 13:35

It is an odd situation is the reading of reviews, I have never come across wholly negative views, I have come across wholly positive views, I have come across(this is the odd bit) a 5* review followed by a 1* scathing review. Re negative reviews-most are a little nitpicky generally. 'The Chooks didn't lay eggs in Winter', 'I should have been told to bring my wellingtons because of the heavy dew in the Autumn', 'the Farmers Cows were moo-ing at Sun rise, I couldn't sleep', the best/worst was-'the Village Shop was more expensive than Tesco we won't stay at this CL again'. It really does take all sorts to make a WorldLaughing

JohnDH replied on 19/12/2015 14:23

Posted on 19/12/2015 14:23

You make an interesting point there. The CL was shown on the little map on the club web site in the wrong place -

Happens quite a lot, and its something that needs addressing imho. Its not hard these days to get accurate gps fixes. I offer to help if it appears to be out of the operators skill set. I'm wondering if others, especialy site owners would feel some help on this issue would be welcome

SteveL replied on 19/12/2015 14:30

Posted on 19/12/2015 14:30

Yes it is odd what some people will complain about. Not a CL but Berwick is right alongside the east coast main line. In the site important info it says there may be some rail noise. Yet although the vast majority of reviews are extremely positive you get the odd one saying their stay was ruined by the trains and they will never be back. Strange they never say we didn't read the info and follow it up with a check on Google. Easier to blame the site I suppose.

Kennine replied on 19/12/2015 14:44

Posted on 19/12/2015 14:44

Yes it is odd what some people will complain about. Not a CL but Berwick is right alongside the east coast main line. In the site important info it says there may be some rail noise. Yet although the vast majority of reviews are extremely positive you get the odd one saying their stay was ruined by the trains and they will never be back. Strange they never say we didn't read the info and follow it up with a check on Google. Easier to blame the site I suppose.

Write your comments here...Steve, with ref to your comments on the CC site at Berwick, the handbook does say " there may be some rail noise"  It would be more accurate to say there would be considerable persistent rail noise.  I have stayed on that site twice and wont go back. I now use a lovely CL just outside Berwick whenever I go want to spend time in the Berwick area.

SteveL replied on 19/12/2015 15:15

Posted on 19/12/2015 15:15

Yes it is odd what some people will complain about. Not a CL but Berwick is right alongside the east coast main line. In the site important info it says there may be some rail noise. Yet although the vast majority of reviews are extremely positive you get the odd one saying their stay was ruined by the trains and they will never be back. Strange they never say we didn't read the info and follow it up with a check on Google. Easier to blame the site I suppose.

Write your comments here...Steve, with ref to your comments on the CC site at Berwick, the handbook does say " there may be some rail noise"  It would be more accurate to say there would be considerable persistent rail noise.  I have stayed on that site twice and wont go back. I now use a lovely CL just outside Berwick whenever I go want to spend time in the Berwick area.

We have used it several times, once for a week, and we both have good hearing. I suppose different people have varying reactions to noise types. My point was more that if you have an intolerance and the info mentions trains it might be best avoided. As with a CL on a farm with cows, they can make a din when being milked, but it is something one should expect.

JVB66 replied on 19/12/2015 18:46

Posted on 19/12/2015 18:46

Yes it is odd what some people will complain about. Not a CL but Berwick is right alongside the east coast main line. In the site important info it says there may be some rail noise. Yet although the vast majority of reviews are extremely positive you get the odd one saying their stay was ruined by the trains and they will never be back. Strange they never say we didn't read the info and follow it up with a check on Google. Easier to blame the site I suppose.

Write your comments here...Steve, with ref to your comments on the CC site at Berwick, the handbook does say " there may be some rail noise"  It would be more accurate to say there would be considerable persistent rail noise.  I have stayed on that site twice and wont go back. I now use a lovely CL just outside Berwick whenever I go want to spend time in the Berwick area.

Write your comments here...The site info actually says "some train noise from adjacent rail line can be expected"as today noticed when booking for next year

near Malvern Hills Club Campsite Member photo by Andrew Cole

Book a late escape

There's still availability at many popular UK Club campsites - find your perfect pitch today for a last minute trip!

Book now
Woman sitting in camping chair by Wastwater in the Lake District with her two dogs and picnic blanket

Follow us on Facebook

Follow the Caravan and Motorhome Club via our official Facebook page for latest news, holiday ideas, events, activities and special offers.

Photo of Wast Water, Lake District by Sue Peace
Visit Facebook