Help shape future facilities at UK Club campsites

Rowena replied on 04/04/2022 12:03

Rowena

Posted on 04/04/2022 12:03

Hi everyone!

Share your views about our UK Club campsite facilities and earn a cash reward!

We’re partnering with Discovery Research, an independent research agency, to gather some feedback to help us deliver great holidays on UK Club campsites. We love to hear your feedback on likes and dislikes, suggestions for improvements and reactions to new ideas.

We’re now looking for some members to take part in a short online research community to help shape future UK Club campsite facilities.

About the research community:

The online community will run 11, 12 and 13 April 2022
There will be 3 tasks to be completed - one per day
Each task will take approximately 30-45 minutes
To help us understand your thoughts, we may ask you to share pictures/ video about the topics we will be discussing
By taking part you will earn a thank you cash reward!

To be eligible to take part you must:

Have visited a UK Club campsite in the past 12 months
Be available to participate 11, 12 and 13 April 2022
If you fancy participating and can answer yes to both of the above questions, simply register your interest before before Wednesday 6 April by clicking HERE to complete a short Google form hosted by our trusted partner Discovery Research.

As you’ll appreciate, we need to involve a really good mix of members to ensure we get well-rounded feedback, so whilst we won’t be able to follow up with everyone who registers, we do truly appreciate all interest shown. After registration, if you’ve been selected a Discovery researcher will be in touch with you to confirm your participation.

301 replies

DavidKlyne replied on 05/04/2022 20:04

Moderator

DavidKlyne

Motorhomer

Posted on 05/04/2022 11:27 by

On this forum the sites and the club in general do come in for a lot of criticism even from members of long standing and whilst I know nothing of the organization chosen to run this consultation (or its charges) I do think the idea of asking the members for their views deserves a bit better response than its had here. All in all it looks rather mean spirited.

I said earlier l wont be available but if at home would welcome the opportunity to participate it cant be any more pointless than grumbling on here in the certain knowledge ones views will be ignored.

Posted on 05/04/2022 20:04

I have some sympathy with that view. Having read some of Peedee's link and the fact that participants are going to be paid suggests that there will be a fairly limited number taking part so quite how you get a cross section of a 350000 member organisation I am not sure. I am never sure with surveys whether my views are being manipulated to agree with a predefined hoped for conclusion? If the full results from the research were going to be published I would feel a bit more confident.

David

2 people like this

Hja replied on 05/04/2022 20:17

Member

Hja

Posted on 05/04/2022 20:17

Well, I have opted to take part. Curiosity as much as anything.

You had to access the initial "selection questionnaire" via a google email, but within that they say contact with you, if chosen, will be via my "ordinary" e mail address.

Who know whether i shall be chosen! I do also share many of the concerns expressed in earlier posts.

replied on 05/04/2022 20:57

Posted on 05/04/2022 14:58 by Tinwheeler

I, too, am a fan of non-facility sites, TDA, and they do indeed provide a different experience. They can be a haven of tranquility at busy times and the total opposite of AD's findings last year.

Posted on 05/04/2022 20:57

The user and all related content has been Deleted User

Tinwheeler replied on 05/04/2022 21:21

Tinwheeler

Campervanner

Posted on 05/04/2022 20:57 by

You seem to have decided why my wife and I disliked that site enough to leave early. . It had what the club describe as "full facilities " and the only way the visit could have been worse would have been the lack of even them , not that we would have booked it anyway.

Posted on 05/04/2022 21:21

I simply recall the numerous times you’ve posted about it, David.

Full facility / non-facility, is personal choice and that’s as it should be. Whether there are facilities or not does seem to affect the whole ambience of the site.

4 people like this

Takethedogalong replied on 05/04/2022 21:39

Member

Takethedogalong

Posted on 05/04/2022 14:58 by Tinwheeler

I, too, am a fan of non-facility sites, TDA, and they do indeed provide a different experience. They can be a haven of tranquility at busy times and the total opposite of AD's findings last year.

Posted on 05/04/2022 21:39

We booked Marazion last year (for an event), and there was a degree of trepidation around our week’s stay. Sadly our CL option for the area had closed. But the price was very good, we have stayed loads of times before, and know the Site inside and out. It was full all our stay, but we really enjoyed it, still a tranquil little spot in a lovely location. Mind we did get one of our favourite pitches😁

That’s an important Membership tick for us. Plenty of choice across the network in terms of not just the prices, but having quiet little areas even on the busy Sites. There’s all sorts of little changes the Club could trial on some of its Sites to try out new ideas, many are put forward on an almost daily basis on here.

I am not against any form of Market Research, but as this is a pay to join Club, I do think transparency on spending is important.

nelliethehooker replied on 05/04/2022 21:43

Member

nelliethehooker

Caravanner

Posted on 05/04/2022 21:43

AD, you have been on enough CC sites in the past to know what they are like, and there is sufficient information out there about each site, so why did you choose that site in the first instance? Surely there were enough other sites in the location for you to find one up to the usual standards of sites that you expect. So IMO you only have yourself to blame for selecting that particular site.

replied on 05/04/2022 22:05

Posted on 05/04/2022 21:43 by nelliethehooker

AD, you have been on enough CC sites in the past to know what they are like, and there is sufficient information out there about each site, so why did you choose that site in the first instance? Surely there were enough other sites in the location for you to find one up to the usual standards of sites that you expect. So IMO you only have yourself to blame for selecting that particular site.

Posted on 05/04/2022 22:05

The user and all related content has been Deleted User

brue replied on 05/04/2022 22:52

Member

brue

Motorhomer

Posted on 05/04/2022 20:04 by DavidKlyne

I have some sympathy with that view. Having read some of Peedee's link and the fact that participants are going to be paid suggests that there will be a fairly limited number taking part so quite how you get a cross section of a 350000 member organisation I am not sure. I am never sure with surveys whether my views are being manipulated to agree with a predefined hoped for conclusion? If the full results from the research were going to be published I would feel a bit more confident.

David

Posted on 05/04/2022 22:52

Apart from the survey request on here I've not seen the same anywhere else or via email. This seems like a very slim or narrow based operation? Who else is it reaching I wonder?

2 people like this

Takethedogalong replied on 05/04/2022 23:12

Member

Takethedogalong

Posted on 05/04/2022 23:12

It might be like those beauty product adverts brue………95% of 70 women surveyed swear it’s the best thing that ever happened to them🤣

1 person likes this

nelliethehooker replied on 06/04/2022 21:32

Member

nelliethehooker

Caravanner

Posted on 05/04/2022 23:12 by Takethedogalong

It might be like those beauty product adverts brue………95% of 70 women surveyed swear it’s the best thing that ever happened to them🤣

Posted on 06/04/2022 21:32

Especially as the 70 were particularly selected. Wonder if that's what the initial questionnaire is for, so that they can select those that they are sure will give them the answers they want?

3 people like this

Book a late escape

There's still availability at many popular UK Club campsites - find your perfect pitch today for a last minute trip!

Book now

Woman sitting in camping chair by Wastwater in the Lake District with her two dogs and picnic blanket

Follow us on Facebook

Follow the Caravan and Motorhome Club via our official Facebook page for latest news, holiday ideas, events, activities and special offers.

Photo of Wast Water, Lake District by Sue Peace

Visit Facebook