Help shape future facilities at UK Club campsites

Rowena replied on 04/04/2022 12:03

Posted on 04/04/2022 12:03

Hi everyone!

Share your views about our UK Club campsite facilities and earn a cash reward!

We’re partnering with Discovery Research, an independent research agency, to gather some feedback to help us deliver great holidays on UK Club campsites. We love to hear your feedback on likes and dislikes, suggestions for improvements and reactions to new ideas.

We’re now looking for some members to take part in a short online research community to help shape future UK Club campsite facilities.

About the research community:

  • The online community will run 11, 12 and 13 April 2022
  • There will be 3 tasks to be completed - one per day
  • Each task will take approximately 30-45 minutes
  • To help us understand your thoughts, we may ask you to share pictures/ video about the topics we will be discussing
  • By taking part you will earn a thank you cash reward!

To be eligible to take part you must:

  • Have visited a UK Club campsite in the past 12 months
  • Be available to participate 11, 12 and 13 April 2022
  • If you fancy participating and can answer yes to both of the above questions, simply register your interest before before Wednesday 6 April by clicking HERE to complete a short Google form hosted by our trusted partner Discovery Research.

As you’ll appreciate, we need to involve a really good mix of members to ensure we get well-rounded feedback, so whilst we won’t be able to follow up with everyone who registers, we do truly appreciate all interest shown. After registration, if you’ve been selected a Discovery researcher will be in touch with you to confirm your participation.

eurortraveller replied on 07/04/2022 14:03

Posted on 07/04/2022 14:03

How to avoid younger parents with families taking part in the survey? Choose  three weekdays like 11, 12, 13 April when they are at work. 

Takethedogalong replied on 07/04/2022 14:40

Posted on 07/04/2022 14:40

That’s a shame EuroT. It’s a group they really need to reach. The future.

Mind, then I ask myself, would I give up any time off work to take part that I could enjoy more, so it’s not easy.

Cornersteady replied on 07/04/2022 14:53

Posted on 07/04/2022 14:03 by eurortraveller

How to avoid younger parents with families taking part in the survey? Choose  three weekdays like 11, 12, 13 April when they are at work. 

Posted on 07/04/2022 14:53

Does it say during office or school times only though, if it's online then it could run over 24 hours each day?

Dawn F replied on 07/04/2022 16:17

Posted on 07/04/2022 16:17

Seems another waste of our fees to me

Surely they can gather information if they took the time to read club together and ask the members directly without the expense of going to another company which I bet is very expensive

Another indication that the club has lost its way in providing a service to its members

nelliethehooker replied on 07/04/2022 21:45

Posted on 07/04/2022 21:45

Dawn, it looks good policy in their adverts when they state that they consult their members prior to making major decisions. However they don't say that the cost of the consultation comes out of the membership fees and that they don't take any notice of many the ideas that are out forward.

Takethedogalong replied on 08/04/2022 10:32

Posted on 08/04/2022 10:32

Members could hope that the end report on findings and recommendations might be available to read at some point🤔

SeasideBill replied on 08/04/2022 13:00

Posted on 07/04/2022 16:17 by Dawn F

Seems another waste of our fees to me

Surely they can gather information if they took the time to read club together and ask the members directly without the expense of going to another company which I bet is very expensive

Another indication that the club has lost its way in providing a service to its members

Posted on 08/04/2022 13:00

Agree - huge waste of members subscriptions. Unfortunately the business world is full of parasite management consultants. Organisations that have lost touch with their mission, customers and reality seem drawn towards them, presumably because they don’t have any good ideas of their own?

DavidKlyne replied on 08/04/2022 15:48

Posted on 08/04/2022 15:48

I think it rather silly to suggest that the Club shouldn't invest in research on what members may want as a waste of money. How can anyone judge whether it is a waste of money until we know the results? We all know that over the next 10/20 years the whole camping scene will probably change out of all recognition and clearly the Club has to try and be ahead of the game. Many of us by then (especially those that contribute to forums) will have probably hung up our EHU cables  and no longer taking an active part in the hobby. Hopefully the younger element of members will still continue with the hobby and new ones taking it up. A few things the Club will have to think about carefully for the future, and no real way of knowing what members thinks, unless asked are:-

1) Will currently younger members want sites with more facilities or less facilities.

2) How will the change over to EV impact of what members think about the hobby.

3) Will there be a demand for far more static accommodation on Club sites? 

4) Will changes in demographics mean less people owning LV's in the future but linked with 3 above would that lead to an increased demand for static units?

5) Given the ever rising cost of energy would members be happy to have a metered electrical supply?

These are amongst the things the Club may well want a steer on for the future of the Club. Please feel free to add your own burning issues. Now some will argue that all this information could be acquired by a simple survey sent out to all members? Even that would be expensive to collate and would probably have to be done by a third party probably at equal expense to what is being proposed in the OP? I hope those that take part will report back to us on their participation and what they thought.

David

SeasideBill replied on 08/04/2022 16:18

Posted on 08/04/2022 15:48 by DavidKlyne

I think it rather silly to suggest that the Club shouldn't invest in research on what members may want as a waste of money. How can anyone judge whether it is a waste of money until we know the results? We all know that over the next 10/20 years the whole camping scene will probably change out of all recognition and clearly the Club has to try and be ahead of the game. Many of us by then (especially those that contribute to forums) will have probably hung up our EHU cables  and no longer taking an active part in the hobby. Hopefully the younger element of members will still continue with the hobby and new ones taking it up. A few things the Club will have to think about carefully for the future, and no real way of knowing what members thinks, unless asked are:-

1) Will currently younger members want sites with more facilities or less facilities.

2) How will the change over to EV impact of what members think about the hobby.

3) Will there be a demand for far more static accommodation on Club sites? 

4) Will changes in demographics mean less people owning LV's in the future but linked with 3 above would that lead to an increased demand for static units?

5) Given the ever rising cost of energy would members be happy to have a metered electrical supply?

These are amongst the things the Club may well want a steer on for the future of the Club. Please feel free to add your own burning issues. Now some will argue that all this information could be acquired by a simple survey sent out to all members? Even that would be expensive to collate and would probably have to be done by a third party probably at equal expense to what is being proposed in the OP? I hope those that take part will report back to us on their participation and what they thought.

David

Posted on 08/04/2022 16:18

That’s me being rather silly then. 😵‍💫

I wonder if you have any idea of the cost and value differential between organisation leaders, managers & stakeholders working things out for themselves (what they’re already paid for) versus a bunch of consultants at inflated daily rates, most of whom will have almost zero understanding, insight or interest in caravan, motorhome and related leisure issues? 

brue replied on 08/04/2022 16:50

Posted on 08/04/2022 16:50

DK I too hope that anyone taking part will report back.

Only once when I was working did our company employ an outside consultancy, we agreed later that they told us what we already knew! There are a lot of CAMC committees involved in different aspects of CAMC and I'm a bit surprised that there are not more ideas coming from these representatives. There are plenty of views on here, why not put out a few questions and see what the response is in general, it would certainly make the forum more interesting?

near Malvern Hills Club Campsite Member photo by Andrew Cole

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