What changes would you make ?

Posted on 13/01/2018 20:45 by

I far prefer the present set up regarding wardens. With regard to cleaning facilities I prefer that they are closed. Floor mopping when in use doesn't work well. I do cooking at home but stay out of kitchen if OH is mopping to give it a chance to dry off. I know of nobody that would recommend mopping the kitchen floor whilst folks are walking over it. As for employing one person to clean - most cleaners are women even in today's equal opportunity employment. I [refer not to have them cleaning around me whilst I have a pee at the urinal. Also I am not sure that a H&S risk analysis would find a lone female working thus to be acceptable. In recent site visits I have found an alternative WC to be available during cleaning. 

I don't think that I come across wardens that are not customer friendly

 

Posted on 13/01/2018 11:25 by

Again, no one is forced to choose the club are they?

Many do however

Posted on 13/01/2018 21:01 by Cornersteady

Have to agree, one of the main points that is frequently written on site reviews is clean toilets. even other sites reviewed by non club sources are compared to club sites - up to caravan club standard, so why changed a system that produces such a high standard? 

I personally don't think that a paid cleaner could do better, perhaps not take such a pride in their work as they go home? While a warden lives on site and has to face (literally) any poor work.

I feel sorry for David, he admits to using club sites so infrequently yet obviously by his statement (otherwise why make it?) he gets unfriendly customer service wardens every time? I never get any - must be lucky I guess?

Posted on 13/01/2018 20:21 by lornalou1

toilets closing seems to be the biggest issue. motorway toilets don't close when being cleaned and they are a lot bigger the site facilities.

Posted on 13/01/2018 19:41 by mbee1

I think the Site Manager idea and using local people to clean and garden is an excellent idea.  I think it would also cut costs.  If a site had (say) two managers (no longer need to be couples either) plus one person employed a few hours per day to clean the toilets and any other public areas and a gardener (hours variable depending on site) and these could be paid on an hourly basis. The Site Managers could take it in turns to have time off. Perhaps for their holidays there is are "floating managers" who can visit a site and work depending upon each site's needs.  

I would also like to see;

More flexible arrival times (site dependent on access)

Toilets that don't close - yes clean whilst they're open

Ability to choose pitch type 

Ability to pitch how you like (nose in, nose out, sideways, etc.)

Wardens who are more customer friendly

Posted on 13/01/2018 21:30 by JVB66

I think the majority of your "ideas?"would fall at the first hurdle of the laws concerning working conditions ,the rest are already available on most cc site

Posted on 13/01/2018 21:18 by JVB66

Motorway toilets are not cleaned unless what you see you class as cleaning

Posted on 13/01/2018 20:21 by lornalou1

toilets closing seems to be the biggest issue. motorway toilets don't close when being cleaned and they are a lot bigger the site facilities.