What changes would you make ?

onepjg replied on 12/01/2018 23:46

Posted on 12/01/2018 23:46

If you could, what five changes would you make to the clubs rules, procedures, systems etc.

Mine would be

1) book 12 months ahead on a rolling basis

2) be able to book late checkout

3) pitch anyway on your pitch, nose in, sideways etc

4) never have all toilet blocks closed at same time for cleaning

5) more full service pitches

no moaning about rules are rules, you signed up etc, I just wondered if there were any common

threads.

replied on 13/01/2018 13:48

Posted on 13/01/2018 13:38 by peedee

and there is a hard standing economy pitch as well. Possibly my favourite night stop when travelling west.

Could do with some fresh blood in these debates, all the same members presenting the same old points of view. It is getting to wear a bit thin.

peedee

Posted on 13/01/2018 13:48

You could always restrain yourself PD laughing

brue replied on 13/01/2018 13:54

Posted on 13/01/2018 13:54

The actual sites are varied, think Altnahara or Steamer Quay for example, some are more regimented than others. So the question is more about improvements to the booking system etc (or not) or the experiences on site.

Metheven replied on 13/01/2018 14:52

Posted on 13/01/2018 14:52

For the UK I think Club sites have got it right for their present clientele, which is why I prefer a CL.cool

JVB66 replied on 13/01/2018 14:55

Posted on 13/01/2018 12:15 by

Rows of vans parked by white pegs are a function of the site layout, with properly delimited pitches using hedges or shrubs they are not needed. As an example at the Clubs Commons Wood site at Welwyn Garden City  the majority of pitches are hard standing hedge marked and far enough apart.

Posted on 13/01/2018 14:55

That is not quite correct as because of the fire spacing regulations there are now some hedged pitches a Commons Wood that have had to be made non awning to comply,    it is also the same at Seacroft (Cromer),  and on both sites the pegs are still there to give the adequate clearances 

replied on 13/01/2018 15:18

Posted on 13/01/2018 13:38 by peedee

and there is a hard standing economy pitch as well. Possibly my favourite night stop when travelling west.

Could do with some fresh blood in these debates, all the same members presenting the same old points of view. It is getting to wear a bit thin.

peedee

Posted on 13/01/2018 15:18

there is a hard standing economy pitch as well.

A few would like economy pitches with no EHU. The only such piyches on CC sites are those where it would be impractical or not economical to supply electric.

I cannot see the CC building pitches without EHU. When all pitches generally had EHU the CC decided over 20 years ago to include the provision in pitch fees and I cannot see that changing anymore than I think them likely to produce new non facility sites sadly

Navigateur replied on 13/01/2018 15:35

Posted on 13/01/2018 15:35

My thought are:-

1) book 12 months ahead on a rolling basis  - seems sensible and would cost the Club virtually noting so no increase in fees justified.

2) be able to book late checkout - as that will restrict the choice for new arrivals who turn up at the "opening" hour it is a bad idea.  However, I would be quite happy to agree to not arrive until after a somewhat later hour, in exchange for a considerable reduction in the first night fee. Unfortunately too complex for the Club to understand, never mind implement. Remember we were told that the membership was too thick to cope with booking hard standing pitches . . . .!

3) pitch anyway on your pitch, nose in, sideways etc - already available. These teardrop caravans are getting shorter each year!

4) never have all toilet blocks closed at same time for cleaning - so easy to implement if the "other" gender is declared uni-sex during the cleaning of the other one.  Minimal cost to issue a "this toilet is unisex" sign to each site.

5) more full service pitches - some more would be nice, but why are the ones now being added/converted not true FULL service with a black waste point?  Commercial sites do it. Cost of another bit of piping and a drain on each pitch would be absolutely minimal.

mickysf replied on 13/01/2018 18:28

Posted on 12/01/2018 23:46 by onepjg

If you could, what five changes would you make to the clubs rules, procedures, systems etc.

Mine would be

1) book 12 months ahead on a rolling basis

2) be able to book late checkout

3) pitch anyway on your pitch, nose in, sideways etc

4) never have all toilet blocks closed at same time for cleaning

5) more full service pitches

no moaning about rules are rules, you signed up etc, I just wondered if there were any common

threads.

Posted on 13/01/2018 18:28

Any common threads? That's an interesting concept! The saying, 'Can't please everybody all the time' comes to mind. So many differing thoughts, opinions, wishes, beliefs, needs  etc. on so many aspects of our pastime, some shared, some not. Having been on CT since its inception one thing I've learnt over the years is that we are all different in so many ways. We all have one thing in common mind, our  joy in caravaning be it motorised or otherwise.

Really don't think this thread will throw much light on the wishes of the membership as a whole at all but interesting nevertheless.

mbee1 replied on 13/01/2018 19:41

Posted on 13/01/2018 10:24 by

Change the warden role to that of manager and employ enough locally recruited staff for cleaning and gardening thus allowing the manager to manage and put something back onto the local community.

 The managers job description should make absolutely clear that he/she and the site are there for the benefit of the clients not the other way round.

New and refurbished sites  should be designed to take advantage of views  rather than maximum density and have hedged pitches with freedom to pitch as desired. Do away with the "racetrack"  and rows of white pegs wherever possible.

Flexibility: the presumption should be to allow early arrival and late departures unless there is a very good reason to refuse.

Posted on 13/01/2018 19:41

I think the Site Manager idea and using local people to clean and garden is an excellent idea.  I think it would also cut costs.  If a site had (say) two managers (no longer need to be couples either) plus one person employed a few hours per day to clean the toilets and any other public areas and a gardener (hours variable depending on site) and these could be paid on an hourly basis. The Site Managers could take it in turns to have time off. Perhaps for their holidays there is are "floating managers" who can visit a site and work depending upon each site's needs.  

I would also like to see;

More flexible arrival times (site dependent on access)

Toilets that don't close - yes clean whilst they're open

Ability to choose pitch type 

Ability to pitch how you like (nose in, nose out, sideways, etc.)

Wardens who are more customer friendly

lornalou1 replied on 13/01/2018 20:21

Posted on 13/01/2018 20:21

toilets closing seems to be the biggest issue. motorway toilets don't close when being cleaned and they are a lot bigger the site facilities.

replied on 13/01/2018 20:45

Posted on 13/01/2018 19:41 by mbee1

I think the Site Manager idea and using local people to clean and garden is an excellent idea.  I think it would also cut costs.  If a site had (say) two managers (no longer need to be couples either) plus one person employed a few hours per day to clean the toilets and any other public areas and a gardener (hours variable depending on site) and these could be paid on an hourly basis. The Site Managers could take it in turns to have time off. Perhaps for their holidays there is are "floating managers" who can visit a site and work depending upon each site's needs.  

I would also like to see;

More flexible arrival times (site dependent on access)

Toilets that don't close - yes clean whilst they're open

Ability to choose pitch type 

Ability to pitch how you like (nose in, nose out, sideways, etc.)

Wardens who are more customer friendly

Posted on 13/01/2018 20:45

I far prefer the present set up regarding wardens. With regard to cleaning facilities I prefer that they are closed. Floor mopping when in use doesn't work well. I do cooking at home but stay out of kitchen if OH is mopping to give it a chance to dry off. I know of nobody that would recommend mopping the kitchen floor whilst folks are walking over it. As for employing one person to clean - most cleaners are women even in today's equal opportunity employment. I [refer not to have them cleaning around me whilst I have a pee at the urinal. Also I am not sure that a H&S risk analysis would find a lone female working thus to be acceptable. In recent site visits I have found an alternative WC to be available during cleaning. 

I don't think that I come across wardens that are not customer friendly

 

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