Reliability survey where is it?

Boff replied on 28/07/2016 13:14

Posted on 28/07/2016 13:14

The story so far

In September 2015 an item on p12 of the magazine stated that nearly 40 000 people had filled in responses to the much vaunted leisure vechicle survey.  This item was headed thanks for your help, and promised summary results would be published in subsequent additions of the magazine and online 

November 2015 issue  nothing.  

December 2015 issue a summary report that is so sanitised that it would make a North Korean censor blush.  Obviously no names mentioned Further more detailed analysis promised in future Issues. 

January 2016 nothing 

February 2016 

March 2016 magazine nothing,

However I did attend a question time meeting at which the audience were assured that it would be published  

April nothing

May nothing

June nothing

July nothing

The August issue of the magazine has just become available online and as far as I can see nothing!

Perhaps I have missed something so please correct me but if I am correct, then the Caravanclub  should explain why the survey has not been published.

Apologise to the 40000 people who wasted their  time filling in the survey   

I realise that breaks  "never apologise never explain" which appears to the Caravan clubs guiding principle in dealing with its members, but maybe they should try shining a light in some dark places.  

Fisherman replied on 25/09/2016 14:02

Posted on 25/09/2016 14:02

The problem with the Mag is - it creates another empire at HO with an overpaid "Director" and support staff. The cost however is probably covered by adverts but nevertheless its the "empire" that counts at HO not what members want

Navigateur replied on 25/09/2016 14:15

Posted on 25/09/2016 14:15

Does my memory fail me or was there not a prize to be awarded to some hapless individual chosen at random from those completing the survey/  If so, own up!  Who got it?

nelliethehooker replied on 25/09/2016 21:58

Posted on 25/09/2016 21:58

Maybe we'll get it when the new version of CT comes out!Undecided

Do many people actually read CT? Im being serious, mine gets shoved threw the postbox I remove the plastic bag and stick it straight into the recycle bin.

The CC should look at offering discount membership if you dont want the mag just like CCC do.

I think you are getting things mixed up there, Stewart. CT refers to this forum, not the club magazine. We've been promised an upgrade to it since "The wee man left Paisley" if not before and we're still waiting.

Wildwood replied on 25/09/2016 22:28

Posted on 25/09/2016 22:28

Maybe we'll get it when the new version of CT comes out!Undecided

Do many people actually read CT? Im being serious, mine gets shoved threw the postbox I remove the plastic bag and stick it straight into the recycle bin.

The CC should look at offering discount membership if you dont want the mag just like CCC do.

Write your comments here...A discount for not taking the magazine would not work. It would reduce the circulation and lose advertising revenue and as a result it might actualy cost thd club money.

Stewartwebr replied on 27/09/2016 18:26

Posted on 27/09/2016 18:26

Maybe we'll get it when the new version of CT comes out!Undecided

Do many people actually read CT? Im being serious, mine gets shoved threw the postbox I remove the plastic bag and stick it straight into the recycle bin.

The CC should look at offering discount membership if you dont want the mag just like CCC do.

Write your comments here...A discount for not taking the magazine would not work. It would reduce the circulation and lose advertising revenue and as a result it might actualy cost thd club money.

it's working for the Camping and Caravan Club they have been offering a magazine posted membership or a discounted electronic membership for 2 seasons now.

Kennine replied on 29/09/2016 12:11

Posted on 29/09/2016 12:11

Maybe we'll get it when the new version of CT comes out!Undecided

Do many people actually read CT? Im being serious, mine gets shoved threw the postbox I remove the plastic bag and stick it straight into the recycle bin.

The CC should look at offering discount membership if you dont want the mag just like CCC do.

Write your comments here...A discount for not taking the magazine would not work. It would reduce the circulation and lose advertising revenue and as a result it might actualy cost thd club money.

Write your comments here...We are also members of the C&CC. They have been successful for a couple of years at offering two levels of membership fee. A more expensive one for paper transactions including a printed on paper magazine .----- and a modern 21st century digital membership at a more reasonable price. 

Perhaps the difference between the CC and the C&CC is down to the average age of the membership of each organisation. 

K

Oneputt replied on 29/09/2016 22:34

Posted on 29/09/2016 22:34

Just read the last page of this thread thinking it was to do with the reliability survey, but no, apparently it is about the club magazine and whether we should get a discount for not having a paper version!

 

TimJim replied on 30/09/2016 00:41

Posted on 30/09/2016 00:41

Does anyone really think we are going to learn something new from the survey?...Im not a betting man but i bet Bailey Swift Eldiss will be the top three most troublesome vans.....only to be expected as they are the volume sellers. Its a dealer survey we need to let us know how they perform when problems occur.

 Tj

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