People's general complaints

ClubMember2A00136309 replied on 27/08/2018 20:05

Posted on 27/08/2018 20:05

I've just read a lengthy complaint about someone moaning about dogs and their owners. As a dog owner I do sympathise but at the same time I have found people with and without children, young and old to be equally as obnoxious. I go away for a quiet break in quiet surroundings, I don't expect children and adults (in particular) to walk across my pitch, be very loud, shout and be downright  rude. Maybe everyone ought to stop watching, learning and behaving as if they are part of EastEnders and a Jeremy Kyle show. 

GTP replied on 30/08/2018 17:10

Posted on 28/08/2018 19:39 by Tinwheeler

I’ve just read a review of Hillhead site and the comments are an example of the points made in this thread. It’s an eye opener for sure.

  https://www.caravanclub.co.uk/club-together/reviews/club-site-reviews/hillhead-caravan-club-site/disappointing-stay/

 

Posted on 30/08/2018 17:10

This is the site where I nearly ran over a dog which ran out (off lead) from behind a hedge across the downhill roadway...

Also did a review regarding various aspects of the site....and copied into customer services. Received a telephone call next day from the Regional manager who discussed the proposed changes/improvements the club has scheduled over the coming year..That was a couple of years ago.....Have the hedges been trimmed ? ...

GTP replied on 30/08/2018 17:39

Posted on 30/08/2018 17:39

Taking a sentence from the OP "I done expect adults/children to walk across my pitch"..how about this to beat. Recently observed from my pitch at a very well known and refurbished site, on the fully serviced area.......a member left his caravan with kettle, walked across the roadway to the pitch opposite which had a large motorhome but not hooked up to water etc....and proceed to fill the kettle from the non utilised tap.

The motorhome owner, who was sat reading his book...'suggested' to the member that he could use his own water tap. The reply that came could not be made up !!!

"i can't, mine is hooked up to the caravan"..

After the member with the kettle had repeated this a few times over the next day...the MH owner pulled out a hose and connected up....unfortunately this diverted the persistent kettle filler to my water tap which had the hozelock twin outlet which i carry for use when on SP's.

I 'suggested' to the persistent kettle filer that he may wish to purchase a twin outlet from a local shop...again the reply that came could not be made up...

'Don't the club provide these'...

 

JVB66 replied on 30/08/2018 17:44

Posted on 30/08/2018 17:39 by GTP

Taking a sentence from the OP "I done expect adults/children to walk across my pitch"..how about this to beat. Recently observed from my pitch at a very well known and refurbished site, on the fully serviced area.......a member left his caravan with kettle, walked across the roadway to the pitch opposite which had a large motorhome but not hooked up to water etc....and proceed to fill the kettle from the non utilised tap.

The motorhome owner, who was sat reading his book...'suggested' to the member that he could use his own water tap. The reply that came could not be made up !!!

"i can't, mine is hooked up to the caravan"..

After the member with the kettle had repeated this a few times over the next day...the MH owner pulled out a hose and connected up....unfortunately this diverted the persistent kettle filler to my water tap which had the hozelock twin outlet which i carry for use when on SP's.

I 'suggested' to the persistent kettle filer that he may wish to purchase a twin outlet from a local shop...again the reply that came could not be made up...

'Don't the club provide these'...

 

Posted on 30/08/2018 17:44

It could have been worse the pitches could have been meteredsurprised

Kennine replied on 31/08/2018 11:32

Posted on 31/08/2018 11:32

Regarding complaints.. How often have we seen complaints about the workings of this forum software?. I've lost count --- Has anything been done to correct those faults. --- NO.--- Which really proves that nobody at Grimstead Towers takes any notice of what is written by Forum members on this forum. 

smile

JollyKernow replied on 31/08/2018 17:39

Posted on 31/08/2018 11:32 by Kennine

Regarding complaints.. How often have we seen complaints about the workings of this forum software?. I've lost count --- Has anything been done to correct those faults. --- NO.--- Which really proves that nobody at Grimstead Towers takes any notice of what is written by Forum members on this forum. 

smile

Posted on 31/08/2018 17:39

You're getting the idea Kwink

Greenhillsofhome replied on 01/09/2018 18:13

Posted on 28/08/2018 11:20 by Oneputt

Glad I don’t spit the dummy or I could be living in multiple countries.

To me peeps are same the whole world over.it doesn’t depend on nationality.  

Posted on 01/09/2018 18:13

We're all human, we all do things that wind up others. And living in close proximity causes that to happen more. So, a campsite is obviously an ideal breeding ground for resentments... I'd quite like my own island. Or failing that a castle with a drawbridge and moat.smile

Clincton replied on 23/10/2018 09:10

Posted on 23/10/2018 09:10

Booking Procedure.

Does anybody like the new booking procedure ?

I don't, because I don't know what I want to be doing on a 12 month rolling cycle and the popular sites are now taken 12 months in advance.

I personally think it should go back to the old way and you can do your years booking on one day rather than wait and hope that the site is available and you've remembered monthly to book a pitch 12 months in advance.

To date I've booked 1 site in April where I would of have booked at least 10. I think this method will come back to bite you CMC with lost revenue.

Totally rubbish.

JVB66 replied on 23/10/2018 09:24

Posted on 23/10/2018 09:10 by Clincton

Booking Procedure.

Does anybody like the new booking procedure ?

I don't, because I don't know what I want to be doing on a 12 month rolling cycle and the popular sites are now taken 12 months in advance.

I personally think it should go back to the old way and you can do your years booking on one day rather than wait and hope that the site is available and you've remembered monthly to book a pitch 12 months in advance.

To date I've booked 1 site in April where I would of have booked at least 10. I think this method will come back to bite you CMC with lost revenue.

Totally rubbish.

Posted on 23/10/2018 09:24

I do not understand your post? if you do not know what you are doing in twelve months ,what did you book on "frenzy day" in december?the ten sites you would have booked are they all full now?

Clincton replied on 23/10/2018 12:16

Posted on 23/10/2018 09:24 by JVB66

I do not understand your post? if you do not know what you are doing in twelve months ,what did you book on "frenzy day" in december?the ten sites you would have booked are they all full now?

Posted on 23/10/2018 12:16

You assume "wrongly" that I may want to book a campsite in September, October, November or December on "frenzy day". Probably why you didn't understand the post? I will probably know in December "frenzy day" what I want to do from March to August like I'd guess most people do.

Not all sites are booked but the popular ones are.

near Malvern Hills Club Campsite Member photo by Andrew Cole

Book a late escape

There's still availability at many popular UK Club campsites - find your perfect pitch today for a last minute trip!

Book now
Woman sitting in camping chair by Wastwater in the Lake District with her two dogs and picnic blanket

Follow us on Facebook

Follow the Caravan and Motorhome Club via our official Facebook page for latest news, holiday ideas, events, activities and special offers.

Photo of Wast Water, Lake District by Sue Peace
Visit Facebook