Not moving with the times

Del Sandy replied on 21/08/2020 12:37

Posted on 21/08/2020 12:37

This club could be fantastic, if only it was to listen to its members, some reasons below;

1. Very slow website, cannot find a website as slow as this one, even ones you do not have to pay for!

2. Inability to search for fully serviced pitches (perhaps because they do not have many)

3. Being superseded by free forums such as Adults only caravan sites on Facebook

4. Wasting money, why does the club not ask all members if they need a magazine, I would have been happy to have an electronic version, also helping the environment

5. With all my posts asking for reasons for these issues not being addressed and approaching the site directly no action has been taken, or even reasons why they cannot

I have enjoyed the discussions on the site and interestingly my concerns have been covered several times by others. Note the times I go on the website has to be on off peak times due to the slow website.

It is sad that I will not be renewing my membership, as I do not intend to pay for membership where there is no official feedback from the club when issues are raised.

Hopefully I will rejoin when basic issues are sorted out.

Kind Regards

Derek

 

JVB66 replied on 26/08/2020 11:21

Posted on 26/08/2020 08:36 by JVB66

How many yeras ago did the camping club change their name by adding""and caravan"wink

Posted on 26/08/2020 11:21

In 1963 the camping club as it was then ,started a motor caravan owners section (about the same time the cc accepted them as members)

In 1983 the camping club changed its name to include caravans to the camping and caravaning club

And apart from as both clubs have evolved. there does not seem to be much add facilities been added to cater for either with the ccc 

DavidKlyne replied on 26/08/2020 14:35

Posted on 26/08/2020 14:35

Without wanting to start sounding like an old record I will repeat what I have said many times before being able to book a hardstanding would be a major advantage to me as a motorhomer. I also accept that there might be a fair few caravanners who would also like to see it as well so it's not a one sided thing. The silence from the Club on this matter can only mean that they are concerned about losing revenue if they went down this route as the grass pitches would always be the ones left unbooked. However with a bit of forethought grass pitches could always be a bit cheaper or subject to say the mid week discount to encourage use. 

David

JVB66 replied on 26/08/2020 15:14

Posted on 26/08/2020 14:35 by DavidKlyne

Without wanting to start sounding like an old record I will repeat what I have said many times before being able to book a hardstanding would be a major advantage to me as a motorhomer. I also accept that there might be a fair few caravanners who would also like to see it as well so it's not a one sided thing. The silence from the Club on this matter can only mean that they are concerned about losing revenue if they went down this route as the grass pitches would always be the ones left unbooked. However with a bit of forethought grass pitches could always be a bit cheaper or subject to say the mid week discount to encourage use. 

David

Posted on 26/08/2020 15:14

Apart from off peak maybe,  this year all pitches seem to be wanted on most sites ,and could be for some time to comesurprised

Tammygirl replied on 26/08/2020 18:58

Posted on 26/08/2020 18:58

The only real thing missing is the ability to book a hardstanding, unless it's a service pitch. This would be particularly useful in the shoulder months, when grass may still be in use. Otherwise you can't really arrive late on for fear of ending up on soft grass.

I am ambivalent. I do not want grass on a mixed surface site at all. I check percentage of grass pitches and some sites I will not book if the percentage of grass pitches is say 25%. On the mixed pitch sites I have never failed to get hard standing in the last 15 years. If hard standing was bookable that would not trouble me as if all booked I would go elsewhere

Which is fine if you can arrive on site as the reception opens. When we use the caravan being on grass isn't a problem (although only if its decent) but when we use the MH the last thing we want when we arrive late in the day (which we tend to do with the MH) is to find the only option is a soggy grass patch. Which is why we tend to use C&CC sites more, oh and the fact that they are cheaper wink

 

redface replied on 26/08/2020 19:52

Posted on 26/08/2020 19:52

It seems quite simple to me, that if you want an HS pitch you should be able to book it but if you require a grass pitch then nominate that!

If you don't care which type you end up on just book!

After all it is only a choice between grass, hard standing or fully serviced.

Cannot the club do this simple thing?

JVB66 replied on 26/08/2020 19:59

Posted on 26/08/2020 19:52 by redface

It seems quite simple to me, that if you want an HS pitch you should be able to book it but if you require a grass pitch then nominate that!

If you don't care which type you end up on just book!

After all it is only a choice between grass, hard standing or fully serviced.

Cannot the club do this simple thing?

Posted on 26/08/2020 19:59

Plus of course  super pitches and non awning,grass or hardstand and on twelve (i think) sites non electric pitches so i make that seven typeswink

 

DavidKlyne replied on 26/08/2020 20:46

Posted on 26/08/2020 19:52 by redface

It seems quite simple to me, that if you want an HS pitch you should be able to book it but if you require a grass pitch then nominate that!

If you don't care which type you end up on just book!

After all it is only a choice between grass, hard standing or fully serviced.

Cannot the club do this simple thing?

Posted on 26/08/2020 20:46

It does seem a bit odd that you can already book a Super Pitch, a Serviced Pitch, a Non Awning Pitch, a Non Electric Economy Pitch but not a hardstanding or grass pitch with electrics. It defies logic in many ways. One day perhaps!!!

David

replied on 26/08/2020 21:15

Posted on 26/08/2020 21:15

Which is fine if you can arrive on site as the reception opens. When we use the caravan being on grass isn't a problem (although only if its decent) but when we use the MH the last thing we want when we arrive late in the day (which we tend to do with the MH) is to find the only option is a soggy grass patch. Which is why we tend to use C&CC sites more, oh and the fact that they are cheaper  

Indeed that is why I find it little problem. I suppose the question for CMC is partly. Would they lose out on more bookings because when looking to book all the hardstand had gone or by not being able to make a choice at booking time? 

In my case the former. 

JVB66 replied on 26/08/2020 21:26

Posted on 26/08/2020 20:46 by DavidKlyne

It does seem a bit odd that you can already book a Super Pitch, a Serviced Pitch, a Non Awning Pitch, a Non Electric Economy Pitch but not a hardstanding or grass pitch with electrics. It defies logic in many ways. One day perhaps!!!

David

Posted on 26/08/2020 21:26

Is it possible? that only (at this time)pitch types on sites cannot be advertised above a certain number on each site on the website,  which may restrict what can be advertisedundecided

Tinwheeler replied on 26/08/2020 21:32

Posted on 26/08/2020 21:26 by JVB66

Is it possible? that only (at this time)pitch types on sites cannot be advertised above a certain number on each site on the website,  which may restrict what can be advertisedundecided

Posted on 26/08/2020 21:32

I’m sure you can find the answer to that question, JV. It’s a good point and it wouldn’t surprise me if occupancy levels were deliberately reduced in some cases.

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