Loyalty not rewarded

OrionCalls replied on 23/10/2020 13:32

Posted on 23/10/2020 13:32

The caravan and Motorhome Club does not appear to value the Loyalty of Members.

I have been a member of the Caravan Club for a number of years and have never hesitated in renewing my membership.

My 12 monthly subscription is due again at the beginning of next month and I had intended to renew again but was very disappointed to see that they are, at the moment, offering new members  a voucher for their first night on site. This is despite, I believe, a record numbers of new members joining the CAMC this year. Surely they should be  rewarding their current members ?

There are repeated complaints that insurance companies, internet providers etc. do not treat Loyalty like Royalty and perhaps the actual individual cost is not so great but I will not be renewing my membership until I intend to use a CAMC site or a CL again.

Takethedogalong replied on 01/11/2020 23:24

Posted on 01/11/2020 21:53 by SteveL

The odd pound off here and there doesn’t amount to a great deal, but if you are part of a Reward scheme, then you can often access some very very good savings.

More than the odd pound TDA. In a typical year we end up with about £200 off shopping that we would be buying in any event. Plus of course we still get, club card, nectar and more points when we shop in those supermarkets. We have also used the Tesco rewards for tickets to the Tower, Tower Bridge Experience , St Paul's, IOW ferry and Blenheim Place. It's the best way to use them, as they are only face value on shopping 

Posted on 01/11/2020 23:24

That’s what we did Steve £50 of vouchers became £200 worth of free entry tickets😁. I think a lot of Members have used them on ferries as well if I recall. I checked my Club card last week, got another £50 to spend, but it might have to be in store this time, rather than on attractions. Still, it’s enough to get some nice tablewear, bit of a lockdown treat.

DavidKlyne replied on 01/11/2020 23:55

Posted on 01/11/2020 21:39 by nelliethehooker

With this latest lockdown, and possibly more next year, does anyone think that the club will extend the life of those vouchers that have a closing date, or just say "Hard Cheese" to those who are unable to use them up before the end of 2021, if that is the posted closing date?

Posted on 01/11/2020 23:55

If there were significant further lockdowns next year when the sites would normally be open I think the Club would be duty bound to extend. It might not be much but perhaps a further six months into 2022. We don't really know how many of these vouchers were sold so we don't know the size of the problem. Many companies acquit themselves well with vouchers and COVID. We were given a gift card towards a Brasserie Blanc meal back in March. It was fairly clear that it was going to be sometime before we could use it so the purchaser got a refund with no issues and gave us the cash. Likewise some Clubcard  vouchers I had for Zizzi's restaurant have been extended twice by Tesco. It might be a mute point as to whether the particular chain will still be around by this time next year!!!

David

replied on 02/11/2020 08:29

Posted on 02/11/2020 08:29

The user and all related content has been Deleted User

brue replied on 02/11/2020 10:27

Posted on 02/11/2020 10:27

We spent a quite substantial voucher gift from last Christmas at a hotel restaurant last week. They did say they would honour it at a later date but who knows which businesses will be viable in the future or how far money will stretch after these present problems subside.

My guess is that club sites will increase in price and the club vouchers will be buying less. It's unfortunate but I hope CAMC at least extends the scheme dates.

MJCBJC replied on 28/02/2021 13:57

Posted on 28/02/2021 13:57

As the club is now at least 50% MoHo owners (I suspect) I think they should actively be campaigning for daytime parking availability to be improved in EVERY area by working WITH every council. That way would likely lead to more new members as MoHOs are becoming even more popular.

 

JVB66 replied on 28/02/2021 14:02

Posted on 28/02/2021 14:02

An where would they park? without taking up much needed pitches ? and how much would they be willing to pay?

Tinwheeler replied on 28/02/2021 14:05

Posted on 28/02/2021 14:05

No, it is not even 50%.

It's a different issue altogether to the subject of this thread but you will find campaigns going on if you search the internet.

DSB replied on 01/03/2021 09:43

Posted on 23/10/2020 13:44 by JillwithaJay

Have you got any suggestions to put to the club on ways this could be done?

Posted on 01/03/2021 09:43

Hey Jill.... the voucher deal they had on last year was good....  £100 for £120's worth of vouchers.  We saved quite a bit....  I wouldn't mind a re-run of that.... 😃😃

David

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