Loyalty not rewarded

OrionCalls replied on 23/10/2020 13:32

Posted on 23/10/2020 13:32

The caravan and Motorhome Club does not appear to value the Loyalty of Members.

I have been a member of the Caravan Club for a number of years and have never hesitated in renewing my membership.

My 12 monthly subscription is due again at the beginning of next month and I had intended to renew again but was very disappointed to see that they are, at the moment, offering new members  a voucher for their first night on site. This is despite, I believe, a record numbers of new members joining the CAMC this year. Surely they should be  rewarding their current members ?

There are repeated complaints that insurance companies, internet providers etc. do not treat Loyalty like Royalty and perhaps the actual individual cost is not so great but I will not be renewing my membership until I intend to use a CAMC site or a CL again.

JVB66 replied on 04/03/2021 13:56

Posted on 25/10/2020 10:44 by Tinwheeler

Euro, surely you realise that those supermarket schemes in particular which they wrap up as loyalty rewards are actually data gathering and marketing exercises.

Posted on 04/03/2021 13:56

We have a tesco credit card but have only used tesco once in the last 12 months which was last week to use up tesco vouchers that would otherwise have gone past the use by date, so we got a £52 shop for £3.25 which included club card prices as advertisedwink

The credit card is normally used for Iceland on line or Aldi and co op shopping plus fuel (not that we have put any in the car since last Septcool

robsan53 replied on 30/03/2021 21:16

Posted on 30/03/2021 21:16

We have been members for 30years why are the club still charging full price on sites that have no facility's. They asked us to stay loyal in this pandemic but have given nothing in return.  

Tinwheeler replied on 30/03/2021 21:23

Posted on 30/03/2021 21:16 by robsan53

We have been members for 30years why are the club still charging full price on sites that have no facility's. They asked us to stay loyal in this pandemic but have given nothing in return.  

Posted on 30/03/2021 21:23

I think you'll get a fair idea of the general views from the 12 pages of discussion and from the Amenity Blocks Closed thread. 

30 years or 30 days membership makes no difference.

nelliethehooker replied on 30/03/2021 22:01

Posted on 30/03/2021 21:16 by robsan53

We have been members for 30years why are the club still charging full price on sites that have no facility's. They asked us to stay loyal in this pandemic but have given nothing in return.  

Posted on 30/03/2021 22:01

Because they know full well that the majority of members who use club sites will do so regardless of how much they charge, facilities or none, especially after having been stuck at home for the most of the last 12 months.

peedee replied on 31/03/2021 08:23

Posted on 30/03/2021 22:01 by nelliethehooker

Because they know full well that the majority of members who use club sites will do so regardless of how much they charge, facilities or none, especially after having been stuck at home for the most of the last 12 months.

Posted on 31/03/2021 08:23

And I plead guilty but it makes no difference because even in normal times I hardly use the facilities. Now if there were other alternatives e.g. more competition then it would be a different story.

peedee

Cornersteady replied on 31/03/2021 09:36

Posted on 31/03/2021 08:23 by peedee

And I plead guilty but it makes no difference because even in normal times I hardly use the facilities. Now if there were other alternatives e.g. more competition then it would be a different story.

peedee

Posted on 31/03/2021 09:36

Now if there were other alternatives e.g. more competition then it would be a different story.

Sorry I don't understand that? Are you saying you use club sites because there is no other competition, no other sites? Club sites account for only 10% of national sites. 

Also you're pleading guilty to paying whatever the club sets?

JVB66 replied on 31/03/2021 09:47

Posted on 31/03/2021 08:23 by peedee

And I plead guilty but it makes no difference because even in normal times I hardly use the facilities. Now if there were other alternatives e.g. more competition then it would be a different story.

peedee

Posted on 31/03/2021 09:47

So the other competition would be? the ccc are the nearest that the UK has and even the large Haven type chains can can only come near the clubs prices when trying to entice some  folks in at really off peak times

peedee replied on 31/03/2021 10:42

Posted on 31/03/2021 10:42

There is no competion in terms of no facility sites other than CLs and CSs and even these have limited hard standings and yes I am guilty of paying what ever the club asks, I am lucky in that I can afford it if it suits.

 

peedee

Cornersteady replied on 31/03/2021 11:18

Posted on 31/03/2021 10:42 by peedee

There is no competion in terms of no facility sites other than CLs and CSs and even these have limited hard standings and yes I am guilty of paying what ever the club asks, I am lucky in that I can afford it if it suits.

 

peedee

Posted on 31/03/2021 11:18

no competion in terms of no facility sites other than CLs and CSs

What?

Well there are a few club sites that are no facilities for a start? There are some in the Camping in the forest and on Ukcampsites. Additionally you could try Nearly wild Camping or Pitchup .

From a simple search there appears to be quite a lot?

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